Lenovo

Engineer

• Define and document serviceability requirements for next-generation non-x86 server platforms, including AI, HPC, and GPU-accelerated systems
• Develop, maintain, and improve serviceability requirements, technical specifications, design guidance, engineering documentation, and action plans
• Support hardware diagnostics, fault isolation, repair procedures, telemetry, event reporting, and service verification
• Review platform architectures, product designs, and engineering proposals to identify serviceability gaps, risks, ambiguities, and conflicting requirements
• Drive cross-functional alignment toward resolution of serviceability issues
• Translate service and problem-determination needs into measurable and testable product requirements
• Maintain traceability between service use cases, product requirements, diagnostic capabilities, design decisions, and published service information
• Participate in architecture reviews, design reviews, readiness assessments, product readiness reviews, failure analysis activities, and technical discussions
• Evaluate, create, update, consolidate, archive, or retire serviceability documentation
• Support Information Development and technical publications teams with technical content, engineering reviews, and subject matter expertise
• Independently manage assigned projects, dependencies, priorities, and deliverables

Tools Development Engineer

Director

• Define the worldwide customer-segment strategy, long-term vision, priorities, and where-to-play/how-to-win choices
• Establish the voice of the customer by synthesizing customer needs, market shifts, competitive dynamics, and growth opportunities
• Translate strategy into business targets, investment recommendations, portfolio implications, and market-facing value propositions
• Define KPIs and performance diagnostics across revenue, profitability, share, and customer outcomes; recommend course corrections when needed
• Build executive alignment and drive adoption across global functions and geographies, with clear decision rights, success measures, and feedback loops
• Lead and develop a multidisciplinary team spanning market analysis, strategy, program management, financial planning, and product planning

Director, Worldwide Business Planning – Corporate Segment

Operations

• Drive strategic and tactical planning for in-period and long-term objectives
• Build and maintain effective Business Management Systems materials, processes, and cadences to deliver targets
• Manage sales coverage alignment and territory management for specific accounts
• Support compensation and quota-setting cycles for Global Accounts
• Provide business insights and analysis to drive strategic initiatives
• Run sales cadences with Global Accounts leadership and drive accurate weekly and quarterly outlooks
• Conduct monthly financial interlocks with regions, Finance, and Business Units
• Build aggressive but realistic roadmaps and drive top- and bottom-line execution
• Review business-case investments and financials to drive strategic growth
• Manage projects that develop Global Accounts business results
• Collaborate across global teams to drive business delivery

Director, WW Sales Operations, Global Accounts

Account Executive

• Serve as a full cycle account manager from opportunity identification through delivery and power-on
• Ensure business execution and customer satisfaction within named accounts
• Serve as secondary contact for customer communications and primary contact for particular functions
• Lead internal and external customer-support meetings, including occasional early-morning or late-night meetings with global team members
• Maintain task trackers and routine slide deck updates
• Schedule breakout sessions and ensure tasks are closed out
• Lead operational execution as representative of the Senior Account Executive
• Advocate for the customer when the Senior Account Executive cannot be present
• Drive internal discussions to resolve customer satisfaction issues promptly
• Chase new leads and lines of business within the account base
• Respond to RFPs in collaboration with the Senior Account Executive
• Travel for key customer meetings, QBRs, conferences, and factory tours

Consultant

• Design and develop secure, scalable data center infrastructure solutions covering servers, storage, networking, power, cooling, and physical security
• Design and deploy solutions based on VMware VCF, Nutanix NCI/NCM, Microsoft Azure Local HCI, Red Hat OpenShift, and Nvidia AI Enterprise
• Provide technical leadership and mentorship
• Collaborate with teams and stakeholders to gather requirements, identify technical challenges, and create cloud solution architectures and strategies
• Lead implementation and deployment of data center and hybrid cloud infrastructure solutions
• Assess customer infrastructure and prepare migration designs and schedules
• Perform migration services and transfer knowledge to teams for volume migrations
• Validate and optimize performance, reliability, and cost efficiency
• Ensure strong security measures and compliance with regulations and standards
• Collaborate on disaster recovery and business continuity plans
• Create and maintain technical documentation, architecture diagrams, deployment guides, and standard operating procedures
• Integrate infrastructure services through collaborative stakeholder engagement
• Research data center and hybrid cloud technologies and industry trends
• Understand customers' cloud portfolios, IT and business priorities, and success measures to design implementation architectures and scalable cloud solutions

Senior Technology Consultant – Hybrid Cloud

Sales

• Own the book of channel business partner accounts in Quebec
• Exceed revenue, profit, and services targets
• Uncover opportunities and sell Lenovo's full suite of products and services against the competition
• Collaborate with key account sales, product, and marketing teams on strategic initiatives
• Build and foster relationships across partner organizations
• Develop and execute annual plans and business reviews
• Leverage programs and tools to help channel partners grow strategic business initiatives with Lenovo
• Market initiatives, events, education, and enablement
• Advocate for and elevate channel partners within Lenovo Sales
• Support channel partners' business, sales, customer satisfaction, and technical expertise needs
• Host partner calls, email campaigns, and educational sessions, both virtual and in person
• Increase revenue by building customer satisfaction in Lenovo's channel partner community
• Build relationships with partner contacts, sales teams, and business executives
• Collaborate with Lenovo business units on partner growth and corresponding strategies
• Develop quarterly plans to increase Lenovo's share of wallet within the partner community

Hybrid Channel Sales Representative

DevOps Engineer

• Create and maintain CI/CD and production release build pipelines for BIOS/UEFI development on Lenovo servers
• Work with firmware engineers to create and maintain automated build pipelines and related infrastructure
• Manage and maintain firmware build tools and toolchains for EDK2-based UEFI firmware
• Build in Linux or Windows environments
• Integrate source control management and automated test frameworks
• Develop a continuous integration system to ensure healthy code
• Analyze situations and implement solutions or develop new system elements, procedures, or processes

CI/CD Engineer

Sales Operations Manager

• Drive strategic and tactical planning for in-period and long-term objectives
• Build and maintain effective Business Management Systems, materials, processes, and cadences to deliver targets
• Manage sales coverage alignment and territory management for specific accounts and related processes
• Support compensation and quota-setting cycles in Global Accounts
• Provide business insights and analysis to drive strategic initiatives
• Run sales cadences with Global Accounts leadership and drive accurate weekly and quarterly outlooks
• Conduct monthly financial interlocks with regions, Finance, and Business Units
• Build aggressive but realistic roadmaps and drive top- and bottom-line execution
• Review business-case investments and financials to drive strategic growth
• Manage projects to develop Global Accounts business results
• Collaborate across global teams to drive business delivery

Director, Sales Operations – Global Accounts

• Manage the full account cycle from opportunity identification through delivery and power-on within named accounts
• Ensure business execution and customer satisfaction
• Serve as secondary contact for customer communications and primary contact for particular functions
• Lead internal and external customer-support meetings, including occasional early-morning or late-night collaboration with global team members
• Maintain task trackers and routine slide deck updates for stakeholders
• Schedule breakout sessions and ensure tasks are closed out
• Lead operational execution as the Senior Account Executive’s representative and advocate for the customer
• Drive internal discussions to ensure prompt communication and resolution of customer satisfaction issues
• Identify new leads and lines of business within the account base
• Respond to RFPs in collaboration with the Senior Account Executive
• Travel for key customer meetings, QBRs, conferences, and factory tours