Localiza&Co

Operations

• Lead, develop, and monitor the performance of the assistant team responsible for supporting dealerships and the internal sales team.
• Ensure administrative and operational support for commercial teams, contributing to smooth and efficient sales operations.
• Monitor performance indicators through Power BI, the internal platform, and other management tools, identifying opportunities for improvement.
• Develop and implement action plans to drive results and increase adherence to commercial strategies.
• Serve as the main point of contact between sales operations and partner departments, promoting alignment and resolving requests.
• Ensure that the store network and sales teams remain engaged and correctly use the platforms and processes.
• Coordinate management, communication, and performance-tracking routines for the operation.
• Propose and implement process improvements aimed at increasing productivity, quality, and efficiency.
• Support regional leaders in decision-making through analysis and performance indicator tracking.

Commercial Operations Supervisor – Used Vehicles

Inside Sales

• Sell fleet rental solutions
• Manage, retain, and grow a portfolio of small-business customers
• Sell car rentals by subscription via telephone and other channels
• Conduct financial analyses of proposed deals
• Provide consultative service, explain the product’s benefits, send proposals, and close sales
• Manage the customer journey from lead outreach through deal completion

Inside Sales Business Executive

Auditor

• Conduct internal process audits across different areas of the company, assessing compliance with internal procedures, controls, corporate policies, and best practices.
• Participate in the planning, execution, and documentation of audit engagements, contributing to the development of tests, analyses, and evidence validation.
• Identify risks, improvement opportunities, and areas for strengthening internal controls within the audited processes.
• Prepare analyses and support the development of audit reports containing conclusions and recommendations.
• Collaborate with different areas of the organization to understand processes, gather information, and conduct audit engagements.
• Participate in presenting audit results to internal stakeholders.
• Work in partnership with area specialists, gradually assuming greater autonomy in conducting audits and projects.
• Support initiatives involving the use of data and analytical tools applied to auditing.
• Contribute to the continuous improvement of Internal Audit practices and methodologies.

Senior Internal Auditor

Analyst

• Regularly analyze RAC productivity and headcount (HC) indicators, transforming data sources, reports, and spreadsheets into clear insights to support managers’ decision-making.
• Serve as the focal point for coordination with other departments, assessing whether staffing levels (HC) are within or outside the standard and highlighting deviations, efficiency opportunities, and areas requiring attention.
• Control and update the productivity and workforce database, ensuring data consistency, version control, and information availability, while also supporting access provisioning for SSBI tools.
• Build and maintain dashboards and reports in Power BI, developing increasingly granular views to support productivity monitoring by department, region, and segment.
• Develop analyses focused on productivity, operational efficiency, and personnel costs, supporting the identification of business opportunities and gains.
• Support the development, monitoring, and updating of targets, KRs, and efficiency criteria, contributing to productivity improvement and performance-enhancement projects.
• Participate in the workforce budgeting cycle, supporting the consolidation of historical data, analysis, and collaboration with internal client departments.
• Support automation and continuous improvement initiatives, using data to optimize controls, processes, and departmental routines.
• Perform the role’s operational activities in an organized and consistent manner while meeting deadlines.
• Use artificial intelligence and emerging technologies to optimize analyses, automate processes, and drive efficiency and productivity gains.

Performance and Productivity Analyst – Mid-Level

• Support activities related to compensation processes.
• Analyze data and information to support the area’s decision-making processes.
• Support the preparation of reports, analyses, and controls for the area.
• Translate data and information into clear analyses for different audiences.
• Work independently in managing day-to-day activities, seeking solutions to routine challenges.
• Contribute to the improvement of compensation processes and routines.

Junior Compensation and Benefits Analyst

Customer Support

• Assist customers in Spanish and English, providing personalized, high-quality service
• Provide information about vehicle rentals, services, timelines, and company policies
• Resolve customer requests during the first contact whenever possible
• Investigate cases requiring internal systems, cross-departmental validation, or document review
• Process financial adjustments, reprocessing, and account regularizations
• Escalate and follow up on requests with other departments
• Ensure customers clearly understand the next steps

Bilingual Customer Service Assistant

Senior Buyer

• Lead construction contracting processes to meet the demands of the company’s different business areas.
• Negotiate with suppliers and construction companies, seeking the best solutions for the business.
• Manage construction contracts involving greater complexity, value, and strategic relevance.
• Identify market opportunities and contribute to initiatives aimed at optimizing procurement processes.
• Support projects related to the expansion, maintenance, adaptation, and decommissioning of facilities.
• Prepare presentations and communicate results to different levels of the organization.
• Work collaboratively with internal stakeholders, ensuring alignment between needs and deliverables.
• Adapt priorities and action strategies according to project dynamics and the department’s demands.

Project Assistant

• Support the execution and ongoing operations of projects in the Telemetry area
• Handle customer service and support activities for internal and external customers
• Monitor processes, identify improvement opportunities, and propose solutions
• Assist in developing and documenting service workflows, procedures, and processes
• Analyze and monitor information generated by the area's projects and operations
• Support communication with customers and partner teams
• Contribute to the continuous improvement of telemetry products and initiatives