MacDonald-Miller Facility Solutions

Estimator

• Develop accurate and complete estimates for projects
• Review plans, specifications, and relevant documents
• Conduct site visits to gather data and assess project requirements
• Collaborate with project managers, engineers, subcontractors, trade professionals, team members, and clients
• Present estimates to stakeholders and address questions or concerns
• Monitor industry trends, market conditions, and competitor activities
• Identify cost-saving opportunities and value engineering solutions
• Improve estimating methodologies and tools
• Use estimating software to improve efficiency and accuracy
• Ensure compliance with internal policies and industry standards
• Build knowledge of construction trades, techniques, and best practices
• Identify trade risks and incorporate them into estimates
• Explain the rationale, assumptions, methodologies, and context behind estimates
• Create comprehensive estimate reports
• Report directly to Amy Johnson, Estimating Manager
• Engage with departments and stakeholders at all organizational levels

Project Estimator

General

• Review and set up vendor portals
• Process customer registrations as they arrive
• Collaborate with accounting, sales administration, and operations teams
• Serve as liaison between internal MacDonald-Miller staff and external customers
• Maintain ongoing communication about vendor request processing updates
• Prepare and present performance reports
• Analyze vendor portal data to identify improvement opportunities
• Document and communicate vendor service requests
• Manage incoming vendor email requests
• Maintain and update vendor portals for timely and accurate information
• Develop and implement action plans based on performance analysis
• Verify the accuracy and proper submission of customer documents and requests
• Collaborate with management to streamline operations and enhance service delivery
• Support diverse projects and initiatives across the organization

Vendor Services Coordinator

Scheduling Coordinator

• Coordinate technician schedules within an assigned geographic area
• Balance customer needs, technician capacity, planned maintenance, demand service, and emergency requests
• Evaluate and prioritize service requests based on urgency, customer commitments, technician capacity, geography, and business needs
• Ensure technicians have the information needed for successful dispatch
• Stay ahead of maintenance backlog, open work, incomplete work in progress, and changing schedule needs
• Maintain accurate records and identify potential issues before they become urgent
• Follow work through to the next responsible step
• Communicate schedule changes clearly to customers, technicians, and teammates
• Partner with customers, technicians, operations leaders, and the broader Service team
• Support the growing service operations business

Service Scheduling Coordinator

• Coordinate technician schedules within an assigned geographic area
• Balance customer needs, technician capacity, planned maintenance, demand service, and emergency requests
• Evaluate and prioritize service requests based on urgency, customer commitments, technician capacity, geography, and business needs
• Ensure technicians have the information needed for successful dispatch
• Manage maintenance backlog, open work, incomplete work in progress, and changing schedule needs
• Maintain accurate records and identify potential issues before they become urgent
• Follow work through to the next responsible step
• Communicate schedule changes clearly with customers, technicians, and teammates
• Partner with customers, technicians, operations leaders, and the broader Service team
• Support the growing service operations business

Mechanical Engineer

• Layout, design, and coordinate assigned mechanical engineering projects
• Produce coordinated HVAC and plumbing system designs meeting project requirements, codes, and quality standards
• Oversee multiple projects from start to finish, including schedules, budgets, and performance goals
• Coordinate project workflows, delegate tasks, and guide team members
• Collaborate with architects, engineers, project managers, field teams, and external partners
• Create and maintain calculations, reports, and design drawings using Revit, AutoCAD, and Bluebeam Revu
• Mentor and train team members
• Drive process improvements and introduce technologies that enhance design efficiency and project delivery
• Support engineering documentation, design development, and quality control efforts

Project Estimator

Vendor Services Coordinator

Service Scheduling Coordinator

Service Scheduling Coordinator

Design Engineer