Meissner

Inside Sales

• Report to the Manager Inside Sales
• Contact existing, inactive and prospective customers in the pharmaceutical, biotech, microelectronics and chemical industries
• Perform outgoing calls to manage existing business and generate new sales
• Recommend products and applications to customers in target markets
• Proactively contact customers and prospects by phone to gather information and increase sales
• Handle general sales channel customers and grow business through inbound and outbound sales
• Generate and provide pricing and quotes to customers
• Seek prospecting and lead opportunities
• Establish strong customer relationships
• Build customer solutions and close new-customer sales
• Solve customer needs from lead-generation activities
• Collaborate with internal and external sales, technical and service partners to build the opportunity pipeline and close sales

Inside Sales Specialist

Sales Operations Manager

• Optimize sales performance through the development, implementation, and management of reports and analytics
• Administer periodic results and commission calculations accurately and on time
• Serve as the first point of contact for commission discrepancies and queries
• Analyze performance against plans and support SPIF execution
• Assist in annual plan preparation, including quota setting and letter generation
• Maintain documentation and reporting systems
• Collect and document reporting requests
• Develop, maintain, and publish dashboards and KPIs
• Manage Sales Performance Management metrics, including results, activities, and productivity
• Support and administer the software stack as a superuser and/or developer, including Microsoft Dynamics 365 Sales, Tableau, Power BI, Anaplan, and AI tools
• Define and support master data initiatives
• Monitor and correct data to enhance accuracy
• Provide ad hoc process support, including forecasting
• Build tools, document standard work, and support execution

Sales Operations Analyst

Operator

• Assist with preparing outgoing shipments
• Obtain and process product orders, including proper labeling and postal charges
• Troubleshoot shipping issues and notify the supervisor when items require additional attention
• Inspect shipments to ensure they meet Meissner’s standards
• Organize items ready for shipment in appropriate areas
• Operate forklifts and other heavy machinery to move or store inventory

Shipping Operator

Technical Project Manager

• Drive on-time, high-quality delivery for product development, customer projects, and internal initiatives supporting biopharmaceutical manufacturing equipment
• Shape project charters and plans with project teams
• Manage schedule, cost, scope changes, risks, resources, and stakeholder expectations
• Identify stakeholders and affected departments and resolve cross-functional obstacles
• Facilitate project planning and capture requirements, deliverables, schedules, risks, and resource needs
• Build and maintain transparent project management systems that drive ownership
• Communicate priorities, decisions, and status and facilitate project discussions and reviews
• Track issues across active projects, prioritize emergent issues, assign resolution ownership, and escalate appropriately
• Provide visibility into progress, dependencies, and forecasted delivery
• Track project costs against budget and flag variances
• Foster proactive risk management and mitigation
• Control changes to scope, budget, and timeline
• Identify and resolve resource and capacity conflicts across the project portfolio
• Own project reporting, dashboards, updates, and presentations to leadership
• Define and maintain delivery performance metrics, including schedule adherence, estimate accuracy, and cycle time
• Plan and manage projects in alignment with quality and regulatory requirements, including FAT, SAT, IQ/OQ/PQ, and GAMP 5 where applicable
• Improve the department's project management practice through preventative processes, tools, and mentoring
• Apply knowledge of Meissner products, platforms, and pharmaceutical and biopharmaceutical manufacturing
• Evaluate project management tools and AI-based approaches
• Capture lessons learned and drive project closeout, documentation transfer, resource release, and resolution of open items

Technical Project Manager, Product Engineering

Analyst

• Perform intermediate to advanced laboratory testing related to pharmaceutical filtration and analytical evaluation
• Execute filterability, compatibility, characterization, and integrity studies
• Conduct TOC analysis, FT-IR film lot release, and Keyence digital microscope analysis
• Analyze data and assist with preparation of detailed reports
• Perform preliminary data review and flag inconsistencies for senior staff
• Contribute to development, revision, and maintenance of SOPs
• Manage inventory and initiate purchase requests for lab supplies
• Maintain and review laboratory documentation for accuracy and SOP compliance
• Operate and troubleshoot standard laboratory equipment
• Follow safety protocols and maintain a clean, organized work environment
• Perform daily housekeeping and basic hazardous waste handling
• Train and provide technical support to Associate Scientist I staff
• Complete daily and weekly laboratory logs

Inside Sales Specialist

Sales Operations Analyst

Shipping Operator

Technical Project Manager, Product Engineering

Lab Analyst II