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Motorola SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and maintaining MS SQL Server and MS Windows Server environments, along with troubleshooting complex hardware and software systems in public safety settings. Capable of collaborating across technical teams to ensure high operational availability and rapid issue resolution.
Highest-signal resume keywords
MS SQL Server ConfigurationMS Windows Server MaintenanceTroubleshooting Software IssuesPremierOne Application Suite ExpertiseF5 Load Balancer Experience
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Configure and support complex hardware and software systems deployed in public safety customer environments
- Resolve critical customer issues via phone, email, and web portal
- Collaborate across technical groups to streamline workflows and deliver rapid, high-quality resolutions
- Troubleshoot and analyze system-level software, networking, and third-party components
- Identify root causes of application failures and implement corrective measures
- Maintain continuous operational availability of local and remote customer implementations
- Share application behavior and database performance knowledge with internal engineering groups
- Participate in a rotational off-hours on-call schedule for emergency system restoration
- Work nights, weekends, holidays, and on-call rotations
Requirements
What you’ll need- Bachelor's degree or 3+ years of relevant experience
- Must be able to obtain background clearance as required by government customers
- Legal authorization to work in the U.S. indefinitely is required
- Employer work permit sponsorship is not available
- Configure and maintain MS SQL Server and MS Windows Server environments
- Experience using MS Ops Manager and desktop operating systems for performance analysis
- Basic routing, firewalls, and security rules troubleshooting
- Diagnose and resolve multifaceted software and hardware issues
- Participate in rotational off-hours on-call duties
- Preferred: expertise in PremierOne Application Suite or similar high-availability public safety platforms
- Preferred: experience with F5 Load Balancers and Fortigate firewalls
- Preferred: relational database query writing, optimization, and SQL Server indexing
- Successfully pass a stringent fingerprint background check under the U.S. Department of Justice CJIS Security Policy
Benefits
Comp & perks- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Under 10% travel requirement
- Remote work in the United States
- No relocation required
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System-Level Software TroubleshootingNetworking AnalysisApplication Failure DiagnosisRelational Database Query WritingSQL Server IndexingPerformance AnalysisBasic Routing TroubleshootingFirewall ConfigurationSecurity Rules ManagementMultifaceted Hardware Issue Resolution
Soft Skills
CollaborationCustomer Issue ResolutionCommunication
Tools & Technologies
MS Ops ManagerDesktop Operating SystemsFortigate FirewallsF5 Load Balancers
Certifications & Qualifications
Background ClearanceCJIS Security Policy Compliance
Industry Keywords
Public SafetyHigh-Availability PlatformsEmergency System Restoration