Natus Sensory

Field Service Technician – Midwest/West North Central

Natus Sensory
Posted 10/21/2026full-timeUnited StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong technical knowledge in the Medical Device field, with the ability to troubleshoot, analyze, and provide technical guidance while managing complex projects and maintaining effective customer relations.

Highest-signal resume keywords
Technical SupportTroubleshootingProject ManagementCustomer CommunicationTechnical Guidance

About the role

Key responsibilities & impact
  • Perform maintenance and technical support on equipment, integrated systems, subsystems, and software at customer and/or field locations
  • Install, operate, maintain, upgrade, repair, and modify equipment
  • Analyze and evaluate products and related performance
  • Troubleshoot and diagnose malfunctions to resolve problems in minimum time
  • Maintain effective customer communications and relations
  • Provide onsite training
  • Collaborate with team members to solve complex problems
  • Identify and address quality issues and prevent potential disruptions
  • Document and present research, recommendations, and complex information to internal and external audiences
  • Provide technical guidance to colleagues
  • Anticipate process and capacity challenges and develop solutions
  • Manage multiple components of large projects while balancing time and resources
  • Meet deadlines and quality and cost objectives
  • Participate in a culture focused on patients, teamwork, agility, accountability, respect, collaboration, and continuous improvement

Requirements

What you’ll need
  • Typically requiring 3–5 years of experience in the Medical Device field
  • Strong technical or professional knowledge
  • Ability to handle complex assignments and manage parts of larger projects
  • Problem-solving and collaboration abilities
  • Ability to document and present complex information clearly
  • Ability to provide technical guidance to peers

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Equipment MaintenanceSystem AnalysisPerformance EvaluationSoftware ModificationProblem Diagnosis
Soft Skills
CollaborationProblem-SolvingEffective CommunicationTrainingContinuous Improvement
Industry Keywords
Medical DeviceQuality AssuranceOnsite TrainingProcess ImprovementAgility