Nooks

Product Marketing

• Build the enablement operating system for Nooks, including strategy and infrastructure for GTM learning, ramping, and development
• Become deeply fluent in the Nooks platform and help customer-facing teams understand, position, and sell the expanding product suite
• Partner with Product and Product Marketing to create a repeatable launch-readiness motion for frequent product releases
• Build world-class onboarding across GTM roles to accelerate productivity
• Develop programs, playbooks, certifications, coaching systems, and skills training for discovery, demos, positioning, competitive selling, deal execution, and negotiation
• Establish metrics measuring behavior change and performance impact
• Build and lead a high-performing enablement team
• Set a high talent bar, develop the enablement team, and scale the function

Head of GTM Enablement

People Operations

• Own and drive People functions including manager enablement, business strategy alignment, people program development, and employee relations
• Use evaluations and frequent touchpoints to identify development needs and implement strategies improving performance, engagement, satisfaction, and retention
• Provide guidance on total rewards, leveling, employee engagement, culture development, organizational design, change management, employee communications, and people development
• Coach managers on feedback, performance, team dynamics, career conversations, engagement, and difficult conversations
• Partner with the broader People team on performance management, career development, compensation, engagement, and manager enablement programs
• Execute other People or general operations responsibilities as required

People Partner

• Own and develop core People Operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management
• Serve as a trusted resource for employees and managers navigating People programs, policies, and systems
• Help own the HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting
• Own operational onboarding coordination from signed offer through new hires’ first weeks
• Administer benefits programs and support enrollment, eligibility, qualifying life events, and benefits questions
• Manage employee leaves and accommodations with employees, managers, vendors, and Legal
• Coordinate the immigration program with external immigration counsel
• Serve as point of contact for benefits, onboarding, immigration, leaves of absence, and time-off matters
• Ensure compliance with local, state, and federal labor laws and monitor regulatory changes
• Handle other People or general operations responsibilities on an ad-hoc basis

People Operations Generalist

Operations

• Own recruiting processes, reporting, analytics, and operating rhythms
• Turn recruiting data into insights and actionable improvements
• Manage and optimize recruiting technology and vendor ecosystem, including security, billing, adoption, and training
• Research and implement tools and technologies to improve recruiter productivity and candidate experience
• Drive adoption of AI across recruiting, including evaluating use cases and implementing Nooks Agent
• Lead strategic research projects for data-driven recruiting decisions
• Develop and strengthen Nooks’ recruiting and employer brand
• Create leverage through systems, automation, processes, and team enablement
• Own or support hackathons, technical events, conferences, industry events, hosted events, dinners, university events, and community events
• Partner with Marketing, Recruiting, Engineering, People Operations, and other teams
• Implement and communicate new processes
• Identify training, documentation, and enablement needs
• Improve cross-functional workflows and eliminate operational friction
• Support strategic People projects
• Own and accelerate university recruiting strategy, especially for engineering talent
• Build university and technical-community relationships, develop programs and events, measure results, and create a scalable early-career talent pipeline

Recruiting Operations Manager

Procurement

• Own the design, build, operation, and strategic execution of Nooks’ end-to-end procurement process
• Manage intake and request flow, stakeholder requests, approval thresholds, and vendor onboarding
• Lead vendor management and own the renewal calendar
• Assess vendor usage and alternatives to identify redundancy, bloat, savings, and optimization opportunities
• Partner with budget owners to negotiate new and renewing SaaS, AI, infrastructure, and data-product contracts
• Benchmark pricing, structure multi-year and usage-based terms, and create forecasts for deal structure
• Define procurement review processes and determine when to involve Legal, Compliance, IT, Finance, and Executive teams
• Build spend visibility and maintain a vendor expense forecast
• Categorize vendor spend, track realized savings against plan, and report to Finance, company leadership, and budget owners
• Evaluate procurement tools and leverage AI to build an effective procurement stack
• Serve as the primary knowledge base for vendor relationships, usage, performance, and ROI
• Report to the VP Finance

Head of GTM Enablement

People Partner

People Operations Generalist

Recruiting Operations Manager

Procurement Lead