Ob Hospitalist Group

Onboarding Specialist

• Lead end-to-end customer onboarding and implementation for Obtelecare telehealth Maternal-Fetal Medicine programs
• Build trusted relationships with executive, clinical, operational, and physician stakeholders
• Create and manage implementation plans, timelines, milestones, risk mitigation strategies, and go-live readiness activities
• Coordinate telehealth technology deployment, clinical workflow integration, provider scheduling, credentialing, privileging, and operational preparation
• Translate current-state maternal care workflows into effective future-state virtual MFM service models
• Lead recurring implementation meetings and deliver executive-level updates to internal and external stakeholders
• Track onboarding metrics, implementation performance, and customer satisfaction to improve efficiency, scalability, and outcomes
• Ensure a smooth transition from implementation to ongoing client success and operational support after go-live

Director of Customer Onboarding

Recruitment

• Proactively identify, source, screen, and recruit qualified OBGYN hospitalist clinicians for locum tenens assignments
• Educate clinicians on the professional and lifestyle benefits of a locum tenens career
• Build and maintain long-term clinician relationships from initial contact through assignment completion
• Manage and document candidate activity in the applicant tracking system to ensure accurate reporting and compliance
• Generate candidate leads through outbound sourcing, referrals, and strategic recruiting initiatives
• Maintain recruitment metrics, including applicant flow, interviews, and placement results
• Collaborate with leadership to execute strategic clinician recruitment plans
• Serve as the primary communication liaison between clinician candidates and operational leadership
• Analyze healthcare recruitment trends, market conditions, and competitive data to inform recruiting strategies
• Partner with shared services teams on contract negotiations and placement logistics
• Travel up to 25% of the time to assigned markets as needed
• Perform additional projects and responsibilities as assigned

Senior Locum Recruiter

Medical Billing and Coding

• Review clinician-entered charge suggestions for obstetric and GYN services
• Resolve coding edits and charge-entry coding errors
• Validate charge accuracy and make coding corrections when documentation identifies discrepancies or improvement opportunities
• Manage coding queues
• Assign and sequence diagnoses and procedures according to ICD-10-CM Official Coding Guidelines, CPT Assistant, Physician at Teaching Hospital Rules, and Evaluation and Management Documentation Guidelines
• Support accurate charge capture
• Analyze and report errors, trends, and findings
• Compose reports using Microsoft Excel and Word
• Interpret regulatory and payer rules concerning coding
• Perform other duties as assigned

Medical Coder – Edit and Charge Review Focus

Clinician

• Build, maintain, and publish clinician schedules across assigned programs
• Fill open and emergency shifts in collaboration with recruitment, HR, privileging, and operations teams
• Coordinate onboarding and orientation for new clinicians with the Clinician Experience team
• Communicate proactively with clinicians and internal stakeholders to ensure timely shift coverage
• Negotiate with clinicians to fill open shifts while balancing budget constraints and contractual requirements
• Maintain accurate schedule documentation and data within the scheduling system
• Develop and nurture professional relationships with clinicians through phone, email, and text communication
• Support the organizational goal of providing 90-day advance notice of schedules where possible

Clinician Coverage Scheduler

Educator

• Educate hospitalists, midwives, nurse practitioners, and staff on coding guidelines, regulations, and compliance
• Coordinate sessions and train new clinicians on capturing charges in the Patient Keeper application
• Conduct web-based Patient Keeper training for new and existing clinicians
• Work with the Patient Keeper project to determine coding education needs
• Review and evaluate onboarding programs for documentation and coding discrepancies
• Provide constructive feedback to support accurate and complete charge capture
• Assist in developing and rolling out billing and coding policies and procedures
• Maintain and update online training materials to reflect system and workflow changes
• Perform work according to Coding and Compliance Office standards
• Handle, screen, and respond to telephone calls and inquiries professionally
• Maintain awareness of compliance office projects
• Execute advanced coding and billing projects requiring specialized knowledge and independent decision-making
• Perform other related duties as assigned
• Travel as needed for clinician education
• Report to the Greenville, SC office when required by the company

Director of Customer Onboarding

Senior Locum Recruiter

Medical Coder – Edit and Charge Review Focus

Clinician Coverage Scheduler

RCM Educator – Coding, Charge Capture