OneQrew

Outside Sales

• Support craft businesses in digitizing and optimizing their work processes
• Actively acquire new craft businesses as customers
• Sustainably develop existing customer relationships within the sales territory
• Present software solutions convincingly on site or online
• Configure software solutions according to customer requirements
• Manage the entire sales process, from initial contact through contract signing
• Identify market potential and new sales opportunities
• Monitor developments in the skilled-trades sector
• Use key performance indicators to manage and evaluate sales activities
• Represent the company at trade fairs and events hosted by wholesalers
• Work closely with internal teams to ensure an optimal customer journey

Field Sales Executive – Vienna Area

Customer Support

• Analyze customer inquiries and provide appropriate solutions
• Act as the first point of contact for customer support requests
• Document support cases and solution paths in a structured and comprehensible manner within the ticketing system
• Help expand the knowledge base
• Set up software solutions remotely for customers via online remote access
• Conduct training sessions on how to use the software
• Maintain long-term, trusting relationships with customers
• Ensure a high level of customer satisfaction

IT Customer Support Specialist, Service & Support

People Operations

• Build a standardized and centralized HR landscape across 19 companies
• Lead a team of three employees and two working students
• Take responsibility for continuous team and capability development
• Manage company-wide standardization and centralization projects
• Gradually consolidate decentralized payroll offices
• Build efficient workflows, optimize processes, and establish sustainable HR standards
• Harmonize and centralize payroll, contracts, compensation and benefits, onboarding and offboarding, time management, and compliance
• Ensure high-quality, up-to-date employee data in Personio
• Prepare professional HR reports for management and the Board
• Ensure compliance with employment, tax, social security, and data protection laws
• Manage post-merger integration projects and integrate new companies into the HR landscape

Team Lead, People Operations

• Acquire new trades businesses as customers
• Sustainably develop existing customer relationships within the sales territory
• Present software solutions convincingly on site or online
• Configure software solutions according to customer requirements
• Manage the entire sales process, from initial contact through contract signing
• Identify market potential and new sales opportunities
• Monitor developments in the skilled trades sector
• Use key performance indicators to manage activities and measure success
• Represent the company at trade fairs and events hosted by wholesalers
• Work closely with internal teams to deliver an optimal customer journey

Field Sales Executive – Salzburg Area

Financial Planning and Analysis

• Independently manage day-to-day accounting for several companies within the OneQrew Group
• Handle accounts receivable, accounts payable, and general ledger accounting
• Take responsibility for payment transactions and collections
• Support and actively contribute to monthly and annual financial closings in accordance with German Commercial Code (HGB)
• Prepare and submit monthly filings, particularly advance VAT returns and recapitulative statements (EC Sales Lists)
• Reconcile accounts, particularly in intercompany accounting and fixed asset accounting
• Act as a point of contact for tax advisors and auditors
• Contribute to the optimization and automation of accounting processes
• Support the ongoing development of efficient, group-wide finance standards

Finance Accountant

Inside Sales

• Acquire new customers
• Advise existing customers
• Sell upgrades and upsells
• Conduct compelling online presentations to acquire new customers
• Identify customer needs and offer tailored software solutions
• Build long-term customer relationships and identify new partnership opportunities
• Conduct negotiations and maximize revenue potential
• Work closely and collaboratively with the entire team
• Set clear goals and proactively achieve or exceed them
• Increase customer satisfaction and achieve revenue targets

Inside Sales Representative, Sales Manager – Software

Agent

• First point of contact for IT incidents, service requests, and user inquiries via phone, email, or ticketing system
• Independently analyze and resolve technical issues at the 1st-level support tier
• Support more complex issues at the 2nd/3rd-level support tiers
• Install, configure, and maintain hardware and software during rollouts or updates
• Document recurring issues in the knowledge base
• Actively improve support processes
• Perform monitoring tasks to ensure system availability
• Collaborate with internal and external partners
• Prioritize requests based on business impact and SLA requirements
• Coordinate escalations with the IT Service Manager
• Contribute to IT projects
• Support user training and awareness initiatives

IT Service Agent

• Acquire new craft businesses as customers
• Sustainably develop existing customer relationships within the sales territory
• Present software solutions convincingly onsite or online
• Configure software solutions according to customers' requirements and day-to-day craft business needs
• Manage the entire sales process from initial customer contact through successful contract conclusion
• Identify market potential, monitor developments in the craft sector, and uncover new sales opportunities
• Use KPIs to monitor activities and results and manage work effectively
• Represent the company at trade fairs and events hosted by wholesalers
• Collaborate closely with internal teams to ensure an optimal customer journey
• Support craft businesses in their digital transformation and promote TAIFUN software solutions