Onto Innovation

Field Service Engineer 2

Onto Innovation
Posted 10/21/2026full-timeRemote • IrelandMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the installation and configuration of complex electro/mechanical systems, ensuring adherence to quality and safety standards while effectively communicating with customers and collaborating with field teams. Proficient in troubleshooting and resolving technical issues, with a strong focus on customer satisfaction and continuous improvement.

Highest-signal resume keywords
Electro/Mechanical Systems InstallationTroubleshooting and Technical SupportMicrosoft Office ProficiencyField Service ExperienceCommunication Skills

About the role

Key responsibilities & impact
  • Execute installation and configuration of complex electro/mechanical equipment and software systems at customer sites
  • Support ramp activities through installations under standard and escalated conditions
  • Diagnose, troubleshoot, and resolve technical issues during installation and startup
  • Collaborate with the Ramp Manager and field teams to meet installation schedules and milestones
  • Ensure installations meet quality, safety, and performance standards
  • Perform system validation, calibration, and testing
  • Document installation activities, issues, and resolutions
  • Provide feedback to engineering and product teams to improve installation procedures and product performance
  • Maintain tools, equipment, and inventory
  • Support customer interactions during installation
  • Participate in training programs on new products, upgrades, and installation methodologies

Requirements

What you’ll need
  • Proficient in Microsoft Office products
  • Strong verbal and written communication skills
  • Ability to travel domestically and internationally
  • Must maintain valid travel documentation
  • Up to 50% travel required, adjustable based on business needs
  • Minimum 3–5 years of experience in field service, installation, or technical support
  • BS in electronics, mechanical, or related technical discipline, or equivalent military/technical experience
  • Hands-on experience with electro/mechanical systems, software integration, and troubleshooting
  • Knowledge or exposure to optics, image processing, or motion control systems is preferred
  • Ability to work independently in dynamic field environments while maintaining quality and customer focus

Benefits

Comp & perks
  • Competitive salaries
  • Health, dental, vision, life, and disability insurance
  • PTO
  • 401K plan with employer match
  • Employee Stock Purchase Program (ESPP)
  • Health & wellness initiatives
  • Collaborative working environment
  • Resources and state-of-the-art tools & equipment
  • Welcoming, inclusive corporate culture
  • Participation in training programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Installation and ConfigurationSystem ValidationCalibration and TestingSoftware IntegrationTroubleshooting
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationCustomer FocusIndependent Work
Tools & Technologies
Electro/Mechanical EquipmentOpticsImage ProcessingMotion Control Systems
Industry Keywords
Field ServiceTechnical SupportInstallation MethodologiesQuality StandardsSafety Standards