OrderYOYO

Business Development Rep

• Ansvara för framgången i den egna regionen
• Prospektera och identifiera nya kundmöjligheter
• Arbeta mot och uppnå KPI:er och mål
• Leverera account management till befintliga restaurangpartners
• Genomföra upsell, problemlösning och kontinuerligt kundstöd
• Optimera försäljning och intäkter för befintliga kunder
• Arbeta ute på fältet måndag–fredag
• Hantera nya kunder och ordrar
• Delta i statusmöten
• Skapa försäljningsmöjligheter och kundmöten
• Stötta befintliga partners tillväxt och säkerställa att de får ut maximalt av partnerskapet

Business Development Manager

Associate

• Conduct outbound calls to restaurant partners to ensure they upgrade to the latest platform
• Educate existing partners on the benefits of the newest online ordering platform
• Maintain regular communication to support platform adoption
• Work to onboarding timelines while balancing empathy, problem-solving, and communication
• Collaborate with cross-functional teams to ensure successful migrations
• Refer partner queries to the relevant team or department
• Offer guidance and improvements to help restaurants grow their online presence
• Work with other commercial departments to support partners

Migration Associate

• Take overall responsibility for the success of the assigned region
• Grow the regional estate through new business sales, expected to take approximately 80% of the time
• Build and maintain relationships with existing restaurant partners
• Help restaurant partners grow and succeed
• Sell OrderYOYO's branded websites, apps, and online ordering solutions to independent restaurants and takeaways

• Take overall responsibility for the success of the Chelmsford region
• Grow the regional estate through new business sales, expected to occupy approximately 80% of the time
• Build and maintain relationships with existing restaurant partners
• Help restaurant partners grow and succeed
• Sell OrderYOYO's branded mobile apps, websites, and personalised marketing solutions to takeaways and restaurants

• Take overall responsibility for the success of the Bristol/Mids UK region
• Grow the regional estate through new business sales, expected to take approximately 80% of the time
• Build and maintain relationships with existing restaurant partners
• Help restaurant partners grow and succeed
• Sell OrderYOYO's branded websites, apps, and online ordering and marketing solutions to restaurants and takeaways

• Take overall responsibility for the success of the assigned region
• Grow the estate through new business sales, expected to take approximately 80% of the time
• Build and maintain relationships with existing restaurant partners
• Help restaurant partners grow and succeed
• Sell OrderYOYO’s branded mobile apps, websites, and personalised marketing solutions to takeaways and restaurants

• Own the overall success of the region
• Grow the estate through new business sales, expected to take approximately 80% of the time
• Build and maintain relationships with existing restaurant partners
• Help restaurant partners grow and succeed

Customer Support

• Handle inbound support across chat, phone, and email while meeting SLA targets
• Support Restaurant Partners with account changes, complaints, and account updates
• Review and resolve invoice-related queries
• Own issues end-to-end from first contact through resolution
• Work with other departments to investigate and resolve complex issues
• Identify reactive upsell opportunities during calls
• Deliver customer support to OrderYOYO’s Restaurant Partners

Business Development Manager

Migration Associate

Business Development Manager

Business Development Manager

Business Development Manager

Business Development Manager

Business Development Manager

Customer Support Agent