Pace® Labs

Project Manager

• Onboard new clients and provide training and resources on products and services.
• Set up initial client profiles and data accurately in LIMS.
• Build and maintain long-term client relationships and serve as the primary contact for inquiries and issues.
• Conduct regular client check-ins and ensure satisfaction.
• Resolve client concerns and coordinate with lab departments on work completion and problem resolution.
• Provide ongoing client education and training.
• Monitor client health, address churn risks, and develop client retention and contract renewal strategies.
• Identify upsell and cross-sell opportunities and communicate them to sales and operations.
• Plan project timing with laboratory teams, sales, and clients.
• Ensure correct project setup in LIMS, accurate pricing, and communication of project details.
• Identify and resolve project issues.
• Review deliverables for quality standards and client requirements.
• Manage client feedback and support continuous improvement.
• Prepare and deliver project status reports covering progress, risks, and issues.
• Conduct project closure, confirm final deliverables and client satisfaction, support invoicing and payment needs, and evaluate project success.
• Collaborate with cross-functional teams to align project outcomes with client objectives.
• Contribute suggestions and participate actively in work teams.
• Promote Pace's mission and a courteous, cooperative workplace.

Client Project Manager

General

• Provide Environmental, Health, and Safety support to laboratory R&D operations
• Conduct monthly safety surveys, present monthly safety focuses, enter surveys into the database, track data, and ensure findings are closed out
• Initiate, follow up on, and complete incident and injury documentation
• Complete WIMS investigations, identify root causes, document preventive measures, and update management on causal analysis and corrective actions
• Problem-solve and troubleshoot waste logistics
• Verify Waste Stream Profiles and Waste Inventory are active and accurate
• Ensure waste labels are correct and accurate
• Implement waste storage and handling procedures
• Assist with hazardous waste and materials disposal during laboratory cleanouts
• Complete pre- and post-work Hazard Review documentation and identify processes requiring review
• Participate in monthly Tech Forum Lab Safety meetings and communicate EHS updates to committees
• Provide respirator fit tests
• Conduct machine guarding assessments
• Support lab commissioning, including EHS readiness, equipment startup, pre-startup safety reviews, lab moves, and lab exits
• Maintain active communication with customer personnel

EHS Specialist

Compliance

• Review, prepare, and compile documents from internal and external databases and chemical database management systems
• Obtain documentation to maintain product-level data in all systems and support regulatory compliance
• Prepare Chemical Hazard Summaries and Biological Evaluations
• Generate and review hazard communication documents and product labels
• Create and/or evaluate reports as needed to ensure compliance with applicable regulations in division activities
• Support the Customer Product Stewardship Team by reviewing, organizing, and summarizing documents and preparing reports and assessments

Chemical Regulatory Coordinator

• Review, prepare, and compile documents from internal and external databases and chemical database management systems
• Support regulatory compliance by obtaining documentation to maintain product-level data in all systems
• Prepare Chemical Hazard Summaries and Biological Evaluations
• Generate and review hazard communication documents and product labels
• Create and/or evaluate reports as needed to ensure compliance with applicable regulations in division activities
• Support the Customer Product Stewardship Team by reviewing, organizing, and summarizing documents and preparing reports and assessments
• Manage multiple projects

Scientist

• Conduct hands-on analysis in environmental testing laboratories
• Work with instruments such as GC, HPLC, and ICP
• Analyze air, water, and soil samples using established chemistry and biochemistry methods
• Identify environmental contaminants
• Review and interpret sample analysis results
• Accurately document procedures, observations, and results
• Maintain high-quality, organized laboratory records
• Clean, maintain, and calibrate laboratory instruments and equipment

Scientist 1 – Wet Chemistry

• Author Safety Data Sheets in compliance with domestic and global regulations
• Complete and process standard regulatory forms, documents, databases and related materials
• Manage and analyze raw-material data
• Complete general hazard communication and review regulatory information for accuracy
• Use Excel, Teams and 3EGenerate in work-related applications and systems
• Contribute suggestions and participate as an active department team member
• Promote Pace Analytical’s mission and maintain courteous, cooperative interactions with customers and staff

Chemical Regulatory Analyst

• Lead and execute global regulatory strategies for investigational, new, and marketed products
• Advise clients on regulatory compliance, stakeholder influence, and business outcomes
• Author and compile CMC sections of INDs, IMPDs, CTAs, amendments, and annual reports
• Draft and maintain Module 2 and 3 summaries, stability reports, and comparability protocols
• Prepare responses to CMC-related questions from FDA, EMA, PMDA, and other global health authorities
• Prepare and lead regulatory interactions supporting clinical trial initiation and advancement
• Develop templates, processes, and workflows for efficient and compliant CMC regulatory operations
• Perform other duties as assigned

Senior Regulatory Affairs Specialist

Account Executive

• Promote and sell Pace Analytical services within an assigned territory
• Increase market share through new business growth and increase wallet share of existing customers
• Visit customer establishments to evaluate needs and promote services
• Maintain customer records using automated systems
• Negotiate prices and terms of sales or service agreements; quote prices, credit terms, and bid specifications
• Contact prospective and existing customers to explain how products and services meet their needs
• Provide analysis, interpretation, and counsel regarding sales policies, programs, and practices
• Develop recommendations on product and service features based on customer needs and technical knowledge
• Receive customer feedback and coordinate resources and responses
• Analyze sales operations, results, feedback, and related information to identify trends and present findings, proposals, and recommendations
• Audit sales and operational databases and reports; resolve discrepancies with relevant teams
• Assist with developing sales or cross-functional project and program objectives, budgets, timelines, materials, and personnel requirements
• Interpret and apply department policies, procedures, laws, rules, and regulations
• Contribute to department efficiency and effectiveness as a work-team member
• Promote Pace Analytical's mission through courteous and cooperative interactions with customers and staff
• Work in an office setting and travel as required

Client Services Representative

• Receive shipments of samples
• Unpack sample coolers
• Verify samples against customer paperwork
• Log samples into the company system
• Work in the sample receiving department of an environmental testing laboratory
• Perform work in laboratory and office settings
• Work around chemicals, fumes, gases, noxious odors, and other laboratory-related conditions

Client Project Manager

EHS Specialist

Chemical Regulatory Coordinator

Chemical Regulatory Coordinator

Scientist 1 – Wet Chemistry

Chemical Regulatory Analyst

Senior Regulatory Affairs Specialist

Account Executive

Client Services Tech 1