PAM Health

Technician

• Support patient and retail food and nutrition services
• Perform food production
• Perform cashiering
• Provide patient food service support
• Perform sanitation duties
• Perform other related duties as assigned or requested

Food Services Technician

Navigator

• Maintain responsibility for patient referrals until admission to PAM Health
• Complete and document on-site, phone, or FAX pre-admission assessments
• Review medical records and assess pre-certification coverage and admission criteria
• Obtain payer pre-certification and recommend the appropriate level of care
• Orient and educate patients, families, referral sources, and community members about facility services
• Communicate daily with Admissions and facility CEOs to optimize census management and case-finding strategies
• Follow up on pending cases and medical denials
• Provide temporary market support during hospital openings, staffing transitions, census growth initiatives, and operational needs
• Support marketing strategies and growth in admissions and revenue across assigned facilities and markets nationwide
• Collaborate with Business Development Educators and local leadership on market action plans
• Present PAM Health hospitals and services to referral sources
• Identify, manage, and prospect referral sources using account management systems
• Participate in community events, business development meetings, and operational calls
• Educate referral sources about PAM Health programs and services
• Maintain provider relationships and assess rehabilitation/LTACH needs
• Schedule and provide educational in-services and presentations
• Coordinate facility tours
• Gather healthcare-provider information and market intelligence
• Assist with development of new programs and services
• Support onboarding, mentoring, and field training for business development and admissions team members
• Maintain pending-case logs, reports, territory plans, account-management systems, and resource libraries
• Provide updates on activities, operational barriers, and market trends
• Promote PAM Health’s mission and values while maintaining confidentiality, professionalism, safety, and customer service

Clinical Navigator

Physician

• Serve as a physician relationship and referral development resource supporting PAM Health hospitals and markets
• Maintain responsibility for patient referrals until admission
• Complete on-site, phone, or fax pre-admission assessments
• Review medical records and evaluate pre-certification coverage and admission criteria
• Obtain payer pre-certification and support the admissions process
• Assess admission appropriateness and recommend the appropriate level of care
• Orient patients and families to facility services and provide support and education
• Communicate daily with Admissions departments and facility CEOs to optimize census management and case-finding strategies
• Follow up on pending cases and medical denials
• Provide temporary market support during hospital openings, staffing transitions, census growth initiatives, and operational needs
• Identify and target new referral sources
• Build and maintain relationships with physicians and referral sources
• Market PAM Health programs and services through in-person appointments
• Maintain customer profiles and referral activity in approved account management systems
• Generate leads and referral opportunities through prospecting and relationship management
• Support referral and admission goals for assigned facilities and territories
• Participate in community events, health fairs, networking opportunities, and professional healthcare organizations
• Identify and educate physician and referral sources about PAM Health programs and services
• Schedule and provide educational in-services and presentations
• Coordinate facility tours
• Gather market intelligence and identify partnership and program opportunities
• Coordinate managed care relationship opportunities
• Maintain logs, reports, territory plans, expense reports, and account management updates
• Provide updates on activities, operational barriers, and market trends
• Deliver high-quality customer service while promoting PAM Health's mission and values
• Follow safety, universal precaution, employee health, and emergency procedures

Resource Physician Navigator

Nurse

• Provide appropriate nursing care as directed by an RN on the nursing unit
• Gather and report patient data
• Carry out orders
• Perform therapeutic procedures on patients in an age- and population-appropriate manner
• Follow PAM Health policies, procedures, and guidelines
• Perform other related duties as assigned or requested

Licensed Vocational Nurse – FT Nights

• Support patient and retail food and nutrition services
• Perform food production
• Perform cashiering
• Provide patient food service support
• Perform sanitation
• Perform other related duties as assigned or requested

• Utilize the nursing process while delivering, directing, and supervising care to patients admitted to the nursing unit
• Plan, coordinate, and provide patient care
• Participate in interdisciplinary planning
• Perform discharge planning
• Provide patient and family teaching for post-hospitalization
• Access community resources
• Perform other related duties as assigned or requested
• May perform Charge Nurse duties

Registered Nurse, RN - FT Days

Director

• Manage efficient, cost-effective operations of performance improvement functions for assigned PAM Health hospital(s)
• Coordinate with hospital and medical staff leadership to foster a culture of safety
• Coordinate design, measurement, assessment, and planning activities to improve patient care and organizational functions
• Serve as liaison with accrediting and regulatory bodies such as TJC, CIHQ, CMS, and Department of Health
• Provide direction and assistance to medical staff regarding medical staff quality measures

Director of Quality Management – RN

• Coordinate the delivery of nursing care
• Provide leadership in collaboration with medical, ancillary, and support staff
• Maintain standards of nursing practice in the clinical setting
• Serve as a clinical and leadership resource and role model for staff

Charge Nurse, RN – FT Nights

Clerk

• Provide administrative and clerical support for the food and nutrition department
• Perform other related duties as assigned or requested

Dietary Clerk

Speech Language Pathologist

• Provide direct patient care
• Plan and implement specific treatment programs for individuals according to the principles and practices of speech therapy
• Participate in the further development of speech therapy services
• Meet company needs across many different facilities

Speech Language Pathologist, Part-Time, Flexible Schedule

Therapist

• Provide direct patient care under the direction of the Physical Therapist
• Plan and implement specific treatment programs for individual patients according to Physical Therapy principles and practices in the PAM Health System
• Participate in the further development of therapy services
• Meet the needs of the system across different facilities
• Care for a diverse population of chronically and critically ill patients requiring extended hospital care

Physical Therapist Assistant – FT Days

• Work under the direction of the Director of Business Development
• Cultivate referral relationships
• Manage assigned territory
• Complete patient assessments
• Make sales contacts
• Analyze referral and admission data from the assigned territory
• Collaborate with business development team members, including the Admissions Manager and admission staff
• Collaborate with nursing and other internal and external staff to facilitate referral conversion
• Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, referral and admission processes, and patient and referral source satisfaction
• Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives

General

• Perform routine therapy, diagnostic and emergency cardiopulmonary procedures for patients in PAM Health hospitals
• Maintain all respiratory care equipment in working order
• Provide phlebotomy and basic laboratory testing for the patient population as required or requested
• Care for a diverse patient population
• Work collaboratively with colleagues and leadership to support compassionate patient care

Respiratory Care Practitioner, PRN Days

• Maintain hospital facilities in a clean and sanitary condition

Environmental Services Technician – FT

• Provide direct patient care under the direction of the Occupational Therapist
• Plan and implement specific treatment programs for individual patients according to occupational therapy principles and practices
• Work flexibly across different facilities to meet system needs
• Perform other related duties as assigned or requested
• Care for chronically and critically ill patients requiring extended hospital care

Food Services Technician

Clinical Navigator

Resource Physician Navigator

Licensed Vocational Nurse – FT Nights

Food Services Technician

Registered Nurse, RN - FT Days

Director of Quality Management – RN

Charge Nurse, RN – FT Nights

Dietary Clerk

Speech Language Pathologist, Part-Time, Flexible Schedule

Physical Therapist Assistant – FT Days

Clinical Navigator

Respiratory Care Practitioner, PRN Days

Environmental Services Technician – FT

Occupational Therapy Assistant, COTA/OTA