Pathward

Business Development Rep

• Identify, develop, and expand strategic business opportunities for tax-related products, services, and financial solutions
• Build and maintain relationships with tax preparation firms, software providers, industry associations, and strategic partners
• Develop and execute business development strategies to increase product adoption, market share, and revenue growth
• Identify, negotiate, and manage partnership opportunities aligned with company objectives and profitability targets
• Create, manage, and maintain a pipeline of prospective clients, referral partners, and strategic opportunities
• Collaborate with Sales, Operations, Product, Compliance, Marketing, and Executive Leadership on partnership implementation and management
• Serve as a subject matter expert on the tax industry, including tax preparation trends, IRS programs, financial products, and competitive dynamics
• Analyze market conditions, customer needs, industry trends, emerging opportunities, and potential risks
• Conduct presentations, product demonstrations, and executive-level discussions
• Develop business cases and financial analyses for strategic initiatives and partnerships
• Monitor competitor activities, new market entrants, and evolving industry regulations
• Partner with Marketing on trade shows, conferences, webinars, sponsorships, and customer engagement initiatives
• Work with key accounts to maximize partner satisfaction, retention, and long-term growth
• Support contract negotiations and renewal discussions
• Track and report metrics for revenue growth, partner activity, customer acquisition, and strategic initiatives
• Contribute to annual planning, forecasting, and strategic growth objectives
• Maintain knowledge of company products, services, operational processes, and compliance requirements
• Perform other duties as assigned

Managing Director, Business Development, Tax

Strategy

• Design and maintain financial models, data workflows, dashboards, and reporting supporting the Bank's loan sale and balance sheet optimization strategies
• Evaluate loan sales, participations, syndications, and other off-balance-sheet alternatives
• Analyze pricing, transaction structures, portfolio impacts, expected financial outcomes, ROA modeling, and data capture for retained and transferred exposures
• Own and enhance models, dashboards, and data workflows supporting loan portfolio strategy
• Build financial models comparing hold, sell, participation, syndication, and other alternatives
• Analyze sale proceeds, gain or loss on sale, retained economics, funding-cost savings, capital impacts, and future revenue tradeoffs
• Develop valuation, cash flow, profitability, balance sheet forecasting, and scenario models
• Develop ROA and balance sheet optimization models for historical portfolio performance and new business origination
• Identify and evaluate loans and portfolios for potential sale
• Support the loan-sale lifecycle through portfolio stratifications, valuation, bid comparisons, transaction recommendations, forecasts, and post-transaction performance analysis
• Build Power BI data models and dashboards; use SQL, Matillion, or comparable tools to integrate data and automate recurring analysis
• Define data capture, reporting, and governance requirements for off-balance-sheet activities
• Establish validation, reconciliation, change-control, and documentation standards for models and recurring analytical outputs; maintain materials in SharePoint
• Track transactions against assumptions, translate results and investor feedback into recommendations, and present findings to management and governance committees

Balance Sheet Strategy Analyst

Financial Crime

• Lead and enhance the Bank's AML/CFT governance framework
• Develop and maintain governance standards for policies, procedures, oversight routines, and escalation processes
• Oversee AML/CFT governance committees and working groups, including agendas, issue escalation, meetings, decision documentation, and action tracking
• Assess AML/CFT processes and provide effective challenge and oversight
• Oversee AML/CFT program issue management and corrective action plan lifecycles
• Monitor and report financial crimes risks and control effectiveness
• Serve as a primary contact during regulatory examinations, audits, and independent reviews
• Monitor regulatory developments, enforcement actions, and industry trends
• Lead the AML/CFT Quality Control program and risk-based quality control framework
• Conduct trend analysis and root cause assessments
• Establish quality standards, review methodologies, sampling protocols, and performance metrics
• Monitor remediation efforts and validate corrective actions
• Develop and communicate quality metrics and performance results
• Oversee executive management and committee reporting for the AML/CFT Compliance Program
• Develop management information systems, dashboards, scorecards, and reporting packages
• Establish and monitor KRIs, KPIs, and KCIs
• Analyze trends related to transaction monitoring, suspicious activity, sanctions screening, customer risk profiles, investigations, and quality control outcomes
• Ensure data integrity, accuracy, completeness, and consistency in reporting
• Present program performance, risk trends, control effectiveness, regulatory developments, and remediation progress to executive leadership
• Partner with Technology and Data Management teams to improve reporting, automation, data governance, and efficiency
• Produce ad hoc reports and analyses for strategic initiatives, examinations, audits, and regulatory inquiries
• Provide strategic leadership for Governance, Quality Control, and Reporting teams
• Build, develop, and retain a high-performing team through coaching, mentoring, succession planning, and professional development
• Establish performance expectations, accountability standards, and department objectives
• Lead resource planning and workforce management
• Advise AML/CFT leadership on governance, quality assurance, reporting, and financial crimes risk matters
• Collaborate with executives, regulators, auditors, and business line leaders
• Lead strategic initiatives and organizational change efforts
• Promote accountability, sound risk management, and compliance throughout the enterprise

VP, AML/CFT Governance, Quality Control, Reporting

• Support and execute the Bank's AML/CFT governance framework
• Develop and maintain governance standards for policies, procedures, oversight routines, and escalation processes
• Assist in managing AML/CFT governance committees and working groups
• Assess AML/CFT processes and identify opportunities to improve program effectiveness
• Support AML/CFT program issue management, corrective action plans, escalation, resolution, and remediation
• Monitor and report financial crimes risks and control effectiveness
• Support regulatory examinations, audits, and independent reviews
• Monitor regulatory developments, enforcement actions, and industry trends
• Lead day-to-day execution of the AML/CFT Quality Control program
• Design, implement, and maintain a risk-based quality control framework
• Identify control weaknesses, process inefficiencies, emerging risks, and improvement opportunities
• Conduct trend analysis and root cause assessments
• Establish quality standards, review methodologies, sampling protocols, and performance metrics
• Monitor remediation efforts and validate corrective actions
• Develop and communicate quality metrics and performance results
• Manage development, governance, validation, and delivery of executive and committee reporting
• Develop and maintain management information systems, dashboards, scorecards, and reporting packages
• Establish and monitor KRIs, KPIs, and KCIs
• Analyze and communicate trends related to transaction monitoring, suspicious activity, sanctions screening, customer risk profiles, investigations, and quality control outcomes
• Ensure data integrity, accuracy, completeness, and consistency in management and regulatory reporting
• Prepare and present program performance, risk trends, control effectiveness, regulatory developments, and remediation progress
• Partner with Technology and Data Management teams on reporting capabilities, automation, data governance, and efficiency
• Provide operational leadership for assigned team members and activities
• Coach, develop, and support team members
• Establish performance expectations, accountability standards, and department objectives
• Support resource planning, prioritization, and workload management
• Serve as a subject matter leader and escalation point
• Collaborate with senior leaders, regulators, auditors, and business line partners
• Lead initiatives to strengthen governance, improve controls, enhance reporting, and increase program maturity
• Champion change efforts related to regulatory requirements, technology implementations, process improvements, and business growth
• Promote accountability, sound risk management, and compliance throughout the enterprise

Director, AML/CFT Governance, Quality Control, Reporting

QA Engineer

• Lead and oversee the enterprise Financial Crimes Independent Testing and Quality Assurance Program across BSA/AML, Sanctions, Fraud, and related Financial Crimes Compliance activities
• Establish the strategic vision, governance framework, operating model, standards, and risk-based testing universe
• Develop annual and ongoing testing plans covering Financial Crimes processes, risks, controls, and activities across the First and Second Lines of Defense
• Oversee independent testing of risk assessment, CDD/EDD, KYC, transaction monitoring, SAR escalation, sanctions screening, fraud detection, customer risk rating, high-risk customer management, reviews, governance, and data quality
• Establish testing standards, procedures, documentation requirements, sampling methodologies, scoring frameworks, defect taxonomies, issue severity methodologies, and reporting standards
• Oversee execution of the Independent Testing and QA Plan by the QA Manager and team
• Review testing results, findings, thematic observations, documentation, progress, resource capacity, and coverage gaps
• Lead thematic and horizontal reviews to identify systemic weaknesses, recurring deficiencies, emerging trends, and control blind spots
• Establish issue management and remediation validation frameworks; approve significant finding severity ratings and escalate high-risk or systemic issues
• Develop executive-level reporting on testing coverage, QA results, significant findings, systemic issues, control effectiveness, emerging risks, remediation, and program metrics
• Provide independent and credible challenge to Financial Crimes management and stakeholders
• Coordinate with Internal Audit, Model Risk Management, Risk Management, Technology, business lines, and Financial Crimes Compliance
• Support regulatory examinations
• Continuously improve methodologies, tools, analytics, automation, reporting, training, calibration, and knowledge sharing
• Lead and mentor the Financial Crimes QA and Independent Testing team, including the QA Manager

Vice President – Financial Crimes Independent Testing, Quality Assurance

Operations

• Support development, implementation, and maintenance of fraud detection, alert management, and investigation procedures and controls
• Manage and oversee Level 1 fraud alert review, triage, and disposition
• Manage and oversee Level 2 fraud case investigation, escalation, and resolution
• Establish and monitor quality standards, productivity expectations, and SLAs
• Assist in overseeing applicable BSA/AML program components, including suspicious activity identification and escalation
• Partner with Risk, Compliance, Product, and Operations teams to enhance fraud detection strategies, rules, and controls
• Participate in fraud risk assessments across products, channels, customer segments, and emerging typologies
• Collaborate with senior leadership on strategic fraud detection and operational efficiency initiatives
• Drive continuous improvement in alert-to-case workflows, automation, documentation standards, and escalation protocols
• Perform other duties as assigned

Managing Director, Business Development, Tax

Balance Sheet Strategy Analyst

VP, AML/CFT Governance, Quality Control, Reporting

Director, AML/CFT Governance, Quality Control, Reporting

Vice President – Financial Crimes Independent Testing, Quality Assurance

Fraud Risk Management and Operations Manager