QIMA

Strategy

• Serve as a strategic partner to operations, supporting leadership through data analysis, performance metrics, and productivity insights
• Analyze operational KPIs and identify opportunities to improve processes
• Prepare workforce planning studies, assessing the need to increase or redistribute staff
• Support the Operations Supervisor in managing operational activities and customer relationships
• Prepare management reports, presentations, and analyses to support leadership decision-making
• Monitor performance metrics and assess the effectiveness of implemented initiatives
• Identify operational deviations and recommend corrective and preventive actions
• Participate in customer meetings, presenting results, KPIs, and improvement opportunities
• Support process standardization and continuous improvement initiatives across operations
• Work directly on field operations and projects, traveling to different cities

Strategic Operations Consultant

Human Resources

• 协助完成招聘工作，含社会招聘&校园招聘
• 负责员工入职&离职流程办理
• 组织新员工入职培训
• 维护员工信息&QP系统
• 协助完成每月薪资数据，包括加班数据统计、社保公积金购买、补贴计算等数据输出
• 定期组织员工活动，如年会、节日活动等
• 定期输出招聘、OT等报告&数据分析
• 协助完成其他上级安排的工作

HR Intern, 人力资源实习生

Executive

• Promover el portafolio de servicios de NYCE-QIMA con clientes cautivos
• Generar citas, visitas, presentaciones y sesiones de seguimiento, virtuales y presenciales
• Elaborar cotizaciones y propuestas técnico-comerciales
• Desarrollar estrategias con el área operativa para incrementar los servicios de clientes cautivos
• Alinear tiempos de entrega, condiciones de servicio, requisitos de muestras y criterios documentales
• Dar seguimiento a oportunidades hasta su cierre y conclusión
• Informar al cliente sobre requisitos de ingreso, documentación y condiciones de servicio
• Mantener comunicación continua con clientes internos y externos
• Monitorear la satisfacción del cliente y gestionar incidencias comerciales/operativas
• Dar seguimiento a contratos, convenios, renovaciones y documentación comercial
• Manejar la facturación y cuentas por cobrar de clientes cautivos de Acceso a Mercados
• Gestionar programas relacionados con clientes para su registro correcto en plataformas

Ejecutivo de atención a clientes

Business Development Rep

• Build and grow a portfolio of clients across North America, including importers, distributors, and retailers sourcing apparel, toys, electronics, and consumer goods globally
• Generate new business through inbound leads, digital and social channels, referrals, networking, and regional trade fairs and exhibitions
• Qualify and nurture prospects through the full sales cycle
• Tailor QIMA's testing, inspection, and certification services to each client's supply chain
• Expand existing accounts by introducing additional QIMA services and digital tools, including the online quality and compliance dashboard
• Manage the sales pipeline in QIMA's CRM
• Use data and market insight to prioritize high-value opportunities
• Represent QIMA at regional industry events
• Help build QIMA's profile among US brands, retailers, and trading houses
• Partner with QIMA's operations teams to deliver a seamless client experience from proposal through service delivery

Business Development Manager – Consumer Products

• Build and grow a portfolio of clients across North America, including importers, distributors, and retailers
• Generate new business through inbound leads, digital and social channels, referrals, networking, and regional trade fairs and exhibitions
• Qualify and nurture prospects through the full sales cycle
• Tailor QIMA's testing, inspection, and certification services to clients' supply chains
• Expand existing accounts by introducing additional QIMA services and digital tools
• Manage the sales pipeline in QIMA's CRM
• Use data and market insight to prioritize high-value opportunities
• Represent QIMA at regional industry events
• Build QIMA's profile among US brands, retailers, and trading houses
• Partner with operations teams from proposal through service delivery

• Build and grow a portfolio of clients across North America, including importers, distributors, and retailers sourcing apparel, toys, electronics, and consumer goods globally
• Generate new business through inbound leads, digital and social channels, referrals, networking, and regional trade fairs and exhibitions
• Qualify and nurture prospects through the full sales cycle
• Tailor QIMA's testing, inspection, and certification services to each client's supply chain
• Expand existing accounts by introducing additional QIMA services and digital tools, including the online quality and compliance dashboard
• Manage the sales pipeline in QIMA's CRM using data and market insight
• Represent QIMA at regional industry events
• Help build QIMA's profile among US brands, retailers, and trading houses
• Partner with QIMA's operations teams to deliver a seamless client experience from proposal through service delivery

Marketing

• Own end-to-end marketing performance for the North America region
• Translate market priorities, service strengths, and commercial opportunities into focused marketing plans with measurable ROI
• Track campaign, channel, sales, pipeline, and revenue performance
• Optimize investment, improve conversion, and support revenue growth
• Plan and execute integrated campaigns from strategy and messaging through launch, optimization, and reporting
• Partner with Web & Data engineers, Demand Gen, and Brand teams to generate qualified pipeline
• Plan, budget, and coordinate North America tradeshows, events, and webinars
• Source relevant event opportunities and speaking slots
• Lead regional webinar delivery, including promotion, registration, follow-up, and evaluation
• Collaborate with commercial, technical, global marketing, sales, and internal business teams
• Develop positioning, go-to-market plans, content, campaigns, and sales-support materials
• Report to the Senior Marketing Manager

Strategic Operations Consultant

HR Intern, 人力资源实习生

Ejecutivo de atención a clientes

Business Development Manager – Consumer Products

Business Development Manager – Consumer Products

Business Development Manager – Consumer Products

Regional Marketing Manager