Quest Software

Analyst

• Maintain and administer core HR systems, including Dayforce, iCIMS, Lattice, and others
• Configure security roles and workflows
• Audit, validate, clean up, and protect HR data integrity
• Maintain configurations, security, workflows, integrations, documentation, and day-to-day system health
• Serve as an escalation point and partner with vendors and IT on root-cause analysis and permanent fixes
• Lead or support module rollouts, system implementations, enhancements, and vendor or platform changes from discovery through go-live and hypercare
• Coordinate data migration, integration mapping, testing, and cutover
• Support creation of user guides and adoption of new tools and ways of working
• Configure system changes and coordinate release management, regression testing, and UAT
• Gather requirements and help define clear functional specifications
• Partner with HRIS, HR Operations, IT, Finance, and system owners across the Americas, EMEA, and APJ
• Build or support automated reports and dashboards
• Support security, compliance, and audit requirements, including SOC and ISO controls
• Ensure data readiness for compensation and performance cycles

Senior HRIS Analyst

Customer Success Manager

• Build trusted relationships with key customer stakeholders and serve as their primary point of contact for success and adoption initiatives
• Develop and maintain Success Plans aligned to customer goals, business outcomes, and value milestones
• Drive product adoption and value realization through proactive engagement and regular business reviews
• Monitor customer health, identify risks and opportunities, and coordinate internal resources to ensure successful outcomes
• Partner with Sales, Renewals, Support, Product, and Professional Services teams to deliver a seamless customer experience
• Support retention and renewal efforts while helping identify opportunities for cross-sell and upsell conversations
• Advocate for customer needs and provide feedback to internal teams to improve customer experience and business outcomes

Senior Customer Success Manager, Strategic

Account Manager

• Identify, develop, and close new business opportunities within existing accounts
• Sell Quest’s Data Governance, AI Readiness, and Database Management solutions to senior IT and business leaders
• Develop relationships with CIOs, CTOs, CDOs, and other senior decision-makers
• Manage complex sales cycles from initial prospecting through deal closure using a consultative, value-add sales approach
• Develop and execute strategic sales plans across multiple accounts
• Collaborate with channel and reseller partners to expand market reach and drive revenue growth
• Report to the Regional Sales Director

Enterprise Account Manager

Business Development Rep

• Generate high-quality pipeline for Strategic Sales across enterprise accounts
• Own and convert inbound demand (60%) with speed, precision, and strong qualification
• Execute targeted outbound (40%) using calls, email, LinkedIn, video, and events
• Build consultative, value-led conversations with senior stakeholders across IT, Data, Security, and business teams
• Identify customer challenges and map them to Trusted Data, AI, and Cybersecurity solutions
• Leverage intent data, trigger events, and buying signals to prioritise accounts and personalise outreach
• Secure and schedule qualified discovery meetings for Sales & Pre-Sales
• Ensure rigorous qualification and clean opportunity handoff using MEDDPICC
• Maintain CRM discipline, pipeline hygiene, and activity tracking
• Partner with Account Executives, Sales Engineers, Marketing, and Sales leadership
• Refine messaging using market feedback, call insights, and conversion data

Business Development Representative – Cork, EMEA

Full-stack Engineer

• Contribute to adopting AI-first software development practices across the project team
• Use AI coding agents and AI-assisted development platforms in solution design, implementation, automated testing, debugging, troubleshooting, refactoring, code reviews, and technical documentation
• Design reusable prompts, agent instructions, development workflows, validation steps, and guardrails for responsible AI-assisted development
• Design, build, test, and maintain scalable, serverless, cloud-native SaaS capabilities
• Develop using C#/.NET and Microsoft Azure technologies, including Azure Functions, Microsoft Graph API, AKS, Azure Container Apps, and Event Hubs
• Contribute to architecture and technical decision-making
• Participate in code reviews, CI/CD, and release readiness
• Own critical product components in an Agile SCRUM environment
• Design and implement new features for Quest's On Demand Migration SaaS offering

Senior HRIS Analyst

Senior Customer Success Manager, Strategic

Enterprise Account Manager

Business Development Representative – Cork, EMEA

Senior Azure Software Developer