Red Hat

Architect

• Support Deal Architects in developing, reviewing, and executing customer deals across APAC
• Assist with analysis of deal structures, pricing, discounts, contract terms, and commercial scenarios
• Prepare deal analysis, financial models, presentations, business cases, and supporting materials for internal approvals
• Coordinate with Finance, Legal, Sales Operations, and other stakeholders to progress deals and customer agreements
• Maintain accurate deal documentation
• Identify opportunities to improve deal processes, tools, templates, and operational efficiency
• Conduct research and analysis on market, customer, pricing, and commercial trends relevant to APAC
• Support ad-hoc projects related to deal strategy, sales operations, and commercial transformation
• Gain exposure to enterprise software and technology sales, deal structuring, pricing and financial analysis, contract processes, revenue operations, and business case development

Deal Architect Intern

Solutions Engineer

• Serve as Red Hat's technical lead for trusted software supply chain engagements, partnering with Account Solution Architects and Account Executives to drive Red Hat Lightwell adoption
• Lead technical conversations with developers, build engineers, application and platform engineering leadership, and security and compliance organizations
• Articulate Red Hat's differentiating position against market alternatives
• Position software supply chain offerings within the broader Red Hat portfolio, including hardened container images, artifact signing, attestation, SBOM generation, pipeline policy enforcement, and runtime security
• Configure and execute customer builds against Lightwell repositories and troubleshoot results alongside customer engineers
• Facilitate pre- and post-sales technical deep dives, proofs of concept, bake-offs, internal sprints, hackathons, and partner vertical-specific solutions
• Identify and partner with customer stakeholders and advocate within customer teams
• Advise on integration with artifact management, mirroring, and pipeline environments, including disconnected and air-gapped environments
• Provide product and solutions feedback to the Lightwell business unit and engineering teams
• Execute community outreach and customer advocacy, including conference speaking and blog posts
• Deliver enablement and mentoring to the Red Hat Technical Sales community
• Collaborate with Lightwell, engineering, sales, Customer Success, Consulting Services, and partner teams to ensure a positive customer experience

Global Specialist Solution Architect

Data Analyst

• Establish regular touchpoints with internal stakeholders to understand learning progress and identify adoption challenges
• Maximize the value of Red Hat Learning Subscription (RHLS) subscriptions and communicate key findings to stakeholders
• Collect, integrate, and analyze data from multiple internal sources
• Develop a comprehensive view of customer engagement, learning consumption, subscription health, and renewal readiness
• Build and maintain analytical models, reports, dashboards, and automated monitoring mechanisms
• Provide leadership and regional teams with visibility into consumption patterns, engagement trends, and key business metrics
• Partner with sales teams, RH data teams, and other internal functions to gather inputs and business requirements
• Translate business requirements into data and analytics solutions
• Implement initiatives that improve learning consumption
• Use SQL, Python, and machine learning techniques to integrate data sources and build scalable data solutions
• Analyze consumption and usage data to identify trends, customer segments, opportunities, risks, and areas for improvement
• Develop and execute proactive customer engagement and renewal strategies
• Define and document business requirements, KPIs, and success measures
• Collaborate with technical and data teams to enhance data sources, reporting systems, processes, and analytical capabilities
• Communicate and collaborate effectively with stakeholders and leaders

Business/Data Analyst – Training & Certification

• Provide expert deep technical sales support for Red Hat Lightwell go-to-market strategies
• Remove organizational, technical, and competitive blockers to adoption of Red Hat Lightwell
• Articulate Red Hat's value proposition to developers, build and platform engineers, application development leadership, and security and compliance teams
• Conduct hands-on work in customer build environments, technical architecture walkthroughs, business-value conversations, workshops, and best-practice implementations
• Deploy as Red Hat's technical lead for trusted software supply chain engagements
• Partner with Account Solution Architects and Account Executives to drive Lightwell adoption in new and existing accounts
• Lead technical conversations for developers/build engineers, engineering leadership, and security/compliance organizations
• Differentiate Red Hat's offerings against alternative market approaches
• Position hardened container images, artifact signing, attestation, SBOM generation, pipeline policy enforcement, and runtime security within the Red Hat portfolio
• Configure customer builds to resolve against Lightwell repositories, execute builds, and troubleshoot results with engineers
• Facilitate pre- and post-sales technical deep dives, proofs of concept, bake-offs, sprints, hackathons, and partner solutions
• Identify and partner with customer stakeholders and advocate within customer teams
• Advise on artifact management, mirroring, pipeline integration, disconnected environments, and air-gapped environments
• Provide product feedback, ecosystem requests, coverage gaps, and competitive intelligence to Lightwell business and engineering teams
• Collaborate with Red Hat sales, Customer Success, Consulting Services, and partner teams
• Conduct community outreach and customer advocacy, including conference speaking and blog posts
• Deliver enablement and mentoring to the Red Hat Technical Sales community

AI Engineer

• Work as a subject-matter expert in Red Hat infrastructure and cloud technology
• Advise on best practices for automation, reliability, scalability, maintainability, high availability, and failover setups
• Lead on-site delivery and implementation of Red Hat technology
• Understand customers’ infrastructures and business issues and make environment-appropriate recommendations
• Deliver discovery, analysis, and design workshops influencing customer architecture decisions
• Lead consulting teams through customer pilot and production deployments, workload onboarding, and ongoing lifecycle management
• Collaborate with product business units, product engineering, consulting, support, and sales
• Develop repeatable methodologies and tools to scale Red Hat services, promote repeatable customer engagements, and lower delivery risk

Consulting AI Architect – OpenShift

Manager

• Represent Red Hat Services within customer account teams
• Understand customer business and technical needs and develop and present solutions
• Offer consulting and training as part of Red Hat’s solutions
• Develop solutions aligned to customer outcomes
• Coordinate with delivery and sales teams
• Resolve moderately complex service sales issues
• Attend or host regular customer meetings, on-site meetings, and events
• Analyze, strategize, and assist with customer roadmaps to grow Red Hat services presence
• Build relationships with account-level stakeholders and partners
• Grow bookings and revenue within assigned accounts
• Participate in account planning, strategy sessions, and reviews
• Coordinate and facilitate discovery sessions
• Work with Sales, Specialist Sales Professionals, Solutions Architects, Global Professional Services Architects, and extended account teams
• Lead Services team responses to customer requirements and guide internal approval processes for services proposals
• Negotiate services pricing, project costs, and terms; manage Services margin
• Ensure timely handover of projects to Services Delivery teams and participate in delivery reviews and steering committees
• Identify complementary solutions with strategic business partners and key stakeholders
• Provide weekly revenue and booking forecasts for assigned accounts, territories, and subregions
• Document and share sales and delivery best practices across EMEA and Global Services teams
• Report to a Regional Services Manager

Territory Services Manager

Technical Project Manager

• Manage delivery of consulting services for assigned projects
• Design and lead cross-functional team meetings across Support, Finance, Sales, Resource Management, and other teams
• Develop, present, and communicate project content
• Manage customer expectations around success criteria
• Coordinate project staffing requirements with the Resource Management Office, including subcontractor procurement when needed
• Manage consulting engagement financials, budgets, and forecasting, and support accounting activities
• Resolve problems and issues professionally
• Develop foundational knowledge of Red Hat technologies and awareness of emerging technologies
• Maintain and grow knowledge of Red Hat services practices
• Coordinate delivery approaches with Red Hat training and technical account management

Deal Architect Intern

Global Specialist Solution Architect

Business/Data Analyst – Training & Certification

Global Specialist Solution Architect

Consulting AI Architect – OpenShift

Territory Services Manager

Project Manager, Technical – Consulting