Intake Coordinator
ReWorks Solutions
Posted: 10/21/2026Intake Coordinator
ReWorks Solutions
Posted: 10/21/2026Intake Coordinator
ReWorks Solutions
Posted: 10/20/2026
Family Law Intake Coordinator
Job Duck
Posted: 9/28/2026Family Law Intake Coordinator
Job Duck
Posted: 9/25/2026Intake Coordinator
ReWorks Solutions
Posted: 9/24/2026Intake Coordinator
ReWorks SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare intake and patient coordination, with strong organizational skills and attention to detail. Proficient in managing documentation, scheduling, and communication with families and healthcare professionals.
Highest-signal resume keywords
Healthcare Intake ExperiencePatient CoordinationStrong Communication SkillsOrganizational SkillsExperience with Insurance Authorization
About the role
Key responsibilities & impact- Manage incoming leads and enquiries from prospective clients and their families
- Contact families to collect information and documentation required for intake
- Review client information against established eligibility criteria
- Maintain complete, accurate, and updated intake records
- Communicate intake requirements, outstanding information, and next steps to families
- Coordinate BCBA assignments based on availability, client requirements, and service needs
- Communicate with BCBAs regarding new cases and outstanding intake requirements
- Track case progress and follow up on outstanding actions
- Coordinate insurance authorization requirements with assigned BCBAs
- Track authorization status, documentation, and submission deadlines
- Coordinate client start dates and schedules with parents, BCBAs, and BTs
- Monitor readiness for service commencement and resolve outstanding issues
- Work with HR to identify suitable Behavior Technicians based on client requirements, location, and availability
- Maintain intake trackers, case records, and documentation
- Keep families, BCBAs, BTs, HR, and other stakeholders informed
- Track tasks, deadlines, and next steps for active cases
- Manage competing priorities and proactively identify or escalate eligibility, authorization, staffing, or scheduling barriers
Requirements
What you’ll need- Previous experience in healthcare intake, patient coordination, healthcare administration, case coordination, or a similar role
- Strong written and verbal English communication skills
- Excellent telephone manner and confidence communicating with families and healthcare professionals
- Experience managing multiple cases, scheduling requirements, and competing priorities
- Strong organisational skills and attention to detail
- Ability to maintain accurate records and manage documentation
- Proactive follow-up skills and the ability to work independently
- Ability to identify problems, communicate barriers, and escalate issues appropriately
- Experience within Applied Behavior Analysis (ABA) or behavioural healthcare preferred
- Familiarity with BCBAs, BTs, or RBTs and their roles in service delivery preferred
- Exposure to insurance eligibility checks and authorization processes preferred
- Experience coordinating patient onboarding, clinical appointments, or healthcare staffing preferred
- Familiarity with healthcare practice management systems, CRM platforms, scheduling tools, and spreadsheets preferred
- ABA experience is advantageous but not essential; strong healthcare coordination or patient intake experience with ability to learn ABA-specific processes will also be considered
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case CoordinationDocumentation ManagementEligibility Criteria ReviewSchedulingProactive Follow-UpProblem IdentificationABA KnowledgePatient OnboardingClinical Appointment CoordinationHealthcare Administration
Soft Skills
Attention to DetailIndependent WorkTelephone CommunicationEscalation of IssuesManaging Competing Priorities
Tools & Technologies
Healthcare Practice Management SystemsCRM PlatformsScheduling ToolsSpreadsheets
Industry Keywords
Applied Behavior AnalysisBCBABTRBTInsurance Eligibility ChecksAuthorization ProcessesHealthcare Staffing