Intake Coordinator
ReWorks Solutions
Posted: 10/21/2026Intake Coordinator
ReWorks Solutions
Posted: 10/21/2026Intake Coordinator
ReWorks Solutions
Posted: 10/20/2026
Family Law Intake Coordinator
Job Duck
Posted: 9/28/2026Family Law Intake Coordinator
Job Duck
Posted: 9/25/2026Intake Coordinator
ReWorks Solutions
Posted: 9/24/2026Intake Coordinator
ReWorks SolutionsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client enquiries and guiding individuals through the intake process while maintaining organized records and ensuring effective communication. Exhibits strong organizational skills, attention to detail, and a proactive approach to improving efficiency and conversion rates.
Highest-signal resume keywords
Client Intake ManagementSales ExperienceExcellent English Communication SkillsOrganizational SkillsProactive Approach
About the role
Key responsibilities & impact- Manage incoming enquiries from prospective clients and respond promptly and professionally
- Guide individuals through the intake process and explain next steps and required information
- Gather accurate information to determine suitability and eligibility
- Maintain organised records of enquiries, interactions, intake outcomes, trackers, and relevant systems
- Engage with prospective clients, establish rapport, and understand their needs
- Explain services, processes, and requirements clearly and accurately
- Conduct consistent follow-ups and prevent opportunities from being lost
- Communicate via phone, email, and other communication channels
- Handle questions and concerns, escalating complex matters when necessary
- Take ownership of enquiries through the intake process and complete outstanding tasks
- Follow procedures while identifying opportunities to improve efficiency and conversion rates
- Manage competing priorities while maintaining service quality and accuracy
Requirements
What you’ll need- Previous experience in sales, client intake, admissions, lead management, or a similar customer-facing role is essential
- Excellent English communication skills, both written and verbal
- Strong confidence communicating with people over the phone and through written channels
- Demonstrated ability to manage enquiries, conduct follow-ups, and guide people through a process
- Strong organisational skills and attention to detail
- A proactive, self-motivated approach with a strong sense of accountability
- Ability to work independently and manage responsibilities in a remote environment
- A strong work ethic and willingness to go the extra mile to deliver quality results
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Attention to DetailSelf-MotivatedStrong Work EthicAbility to Manage Competing PrioritiesConfidence in Communication
Industry Keywords
Lead ManagementCustomer-Facing RoleFollow-Up ProceduresService QualityRemote Work