Rocket Software

Solutions Engineer

• Provide technical support and/or leadership in creating and delivering technology solutions supporting customers’ digital transformation
• Provide services to customers, comprising approximately 75% of the role
• Work on complex project scopes with minimal direction from customer/SI representatives
• Contribute to deliverable design and deployment of Rocket products
• Implement new solutions under Delivery Architect direction
• Create proof-of-concept/proof-of-value technology analyses and pilots
• Conduct external and internal technical presentations and trainings
• Participate in technical forums and professional communities
• Solve common technical issues using subject-matter expertise
• Participate as part of a team and maintain relationships with team members and customers
• Lead technical solution implementation, comprising approximately 25% of the role
• Lead a team and communicate project status and risks to stakeholders
• Advise customers on technical matters
• Maintain knowledge of architecture, versions, and requirements
• Determine technical resource requirements and coordinate resource requests with the Project Manager
• Coordinate technical communications, new requirements, scope changes, and delivery impacts with the Project Manager
• Determine whether changes are product defects or enhancements
• Estimate new project requirements and obtain Architect or Manager approval
• Conduct or assign code reviews

Principal Customer Solutions Engineer

Marketing

• Develop and execute integrated alliance marketing plans with the strategic technology partner
• Create annual and quarterly joint marketing strategies aligned to business objectives, solution priorities, and revenue targets
• Manage marketing investments and define success metrics
• Communicate program performance and business impact to stakeholders
• Plan and deliver joint digital marketing campaigns across email, webinars, content syndication, social media, paid media, and account-based marketing
• Design and execute in-person and virtual events, executive programs, customer engagements, regional marketing activities, and industry conference participation
• Develop messaging, content, sales enablement materials, and customer stories with internal and alliance partner teams
• Lead joint thought leadership and speaking engagement programs
• Optimize campaign execution across multiple regions and markets
• Collaborate with sales and alliance partner teams to convert marketing-sourced leads into revenue
• Ensure brand guideline application across co-branded marketing assets, campaigns, events, and digital properties
• Serve as the primary marketing liaison between Rocket Software and strategic technology partner stakeholders
• Identify opportunities, align priorities, and drive execution with partner marketing, sales, alliance, and operations teams
• Collaborate across solution marketing, campaign marketing, regional marketing, digital marketing, analyst relations, and sales organizations
• Identify, test, and scale approaches for generating partner-sourced and partner-influenced pipeline
• Evaluate emerging channels, technologies, and campaign models
• Use data, insights, and experimentation to optimize performance and uncover growth opportunities
• Establish repeatable best practices across Rocket Software's strategic alliance ecosystem
• Establish trusted relationships, launch joint campaigns, create a scalable operating model, introduce innovative pipeline generation approaches, and advise on partnership growth

Senior Alliance Marketing Manager

Account Executive

• Sell a portfolio of infrastructure and application software that optimizes and modernizes enterprise systems
• Work closely with Field Marketing to develop prospects and events
• Lead sales campaigns with Rocket sales engineers, marketing, and lab groups
• Ensure best-in-class customer sales satisfaction and reference-ability
• Meet revenue targets and strategic objectives, including growing the sales pipeline and creating territory plans
• Actively use Salesforce and maintain weekly, monthly, and quarterly sales forecasts
• Work with management to negotiate pricing and contract terms
• Serve as a trusted advisor to customer business and IT leaders
• Shape opportunities early in the sales cycle and advance them into profitable revenue growth
• Align company capabilities to business and IT priorities and position them relative to competitors
• Advocate for customer needs during the sales cycle and address delivery issues
• Research and understand each customer’s industry, business, strategies, and challenges
• Meet customers in person and work at tradeshows

Senior Account Executive

Full-stack Engineer

• Serve as a technical leader for the Vertica database platform
• Define and drive architecture, design, and implementation of strategic innovations across the core server
• Advance foundational database technologies including query optimization, distributed execution, storage, scalability, and performance
• Act as subject matter expert across Vertica core server domains
• Set technical direction and architecture for critical database engine components
• Synthesize customer requirements, market trends, product strategy, and engineering input into technical direction and product requirements
• Research and evaluate database algorithms, distributed systems techniques, and emerging technologies for practical application
• Identify opportunities for innovation and deliver foundational enhancements improving performance, scalability, reliability, and operational efficiency
• Architect complex database features and infrastructure for large-scale analytical workloads across distributed environments
• Lead design and implementation of highly concurrent, high-performance C++ software
• Guide evolution of the query optimizer, execution engine, distributed architecture, and related core server technologies
• Document and communicate technical concepts, architectures, and design decisions
• Collaborate across software development groups to address downstream product lifecycle impacts
• Propose and implement innovations that improve Vertica’s competitive position and customer value
• Drive improvements with significant impact across products, teams, and customer workloads
• Participate in strategic planning, roadmap development, feature scoping, estimation, and prioritization
• Work with software architects and product owners to align roadmaps and backlogs with architectural objectives
• Guide functional, performance, scalability, resiliency, and stress testing strategies
• Collaborate with customers, support teams, and field organizations to translate real-world challenges into technical solutions
• Mentor engineers and technical leaders across the organization
• Communicate with senior leadership and manage competing priorities while maintaining strategic focus

Senior Principal Software Engineer, Vertica

• Support the design, scoping, estimation, and delivery readiness of Customer Solutions Engineering service opportunities
• Develop service estimates, project assumptions, risks, dependencies, exclusions, and pricing models
• Assist in creating and reviewing Statements of Work, proposals, service descriptions, and customer-facing solution documentation
• Gather, analyze, and organize business, technical, and operational requirements
• Participate in customer discovery calls and requirements discussions
• Identify information gaps, scope considerations, and potential delivery risks
• Develop structured solution recommendations for senior Solutioning review
• Collaborate with Sales, Delivery, Product Management, PMO, Support, and subject matter experts
• Coordinate stakeholder information and escalate ambiguities and solution risks
• Align proposed services with delivery capabilities, solutioning standards, and operational processes
• Support handoff activities between Solutioning and PMO/Delivery teams
• Maintain solutioning templates, estimation models, reusable content libraries, service catalogs, and service descriptions
• Contribute lessons learned and best practices to improve estimation accuracy and solution quality
• Identify opportunities for standardization, automation, and repeatability
• Build working relationships with internal and external stakeholders
• Present solution concepts and recommendations to customers and partners with senior team support
• Document meeting outcomes, action items, assumptions, and decisions

Customer Solutions Engineer I

• Design Git-native workflows, including branching, merge, and pull request models, translating ChangeMan SCM concepts into Git idioms
• Advance CI/CD from scripted pipelines toward platform engineering
• Support trunk-based development, GitOps as the deployment interface, and reusable delivery patterns across teams
• Design and build a control plane/abstraction layer connecting mainframe and open-systems delivery targets
• Partner with the mainframe/ChangeMan team to keep mainframe and open-systems delivery synchronized
• Drive the VSCode extension and Git integration roadmap
• Connect mainframe software delivery with the Git and CI/CD ecosystem

Principal Customer Solutions Engineer

Senior Alliance Marketing Manager

Senior Account Executive

Senior Principal Software Engineer, Vertica

Customer Solutions Engineer I

Senior Software Engineer