SAIC Motor

General

• Develop, implement, and continuously optimize safety-stock strategies to ensure high spare-parts availability.
• Manage and monitor inventory at the central warehouse and regional consignment warehouses, including regular stocktakes and the management of excess and obsolete inventory.
• Work with suppliers, logistics service providers, and freight forwarders to ensure the timely and cost-effective procurement of spare parts.
• Coordinate import, customs, and distribution processes and optimize the overall spare-parts logistics operation.
• Process and fulfill spare-parts orders for internal and external customers and dealers—from order entry, picking, and shipping through to invoicing.
• Analyze and monitor relevant KPIs, including fill rate, inventory turnover, inventory coverage, and warehousing costs, and implement appropriate optimization measures.
• Further develop processes and standards for spare-parts master data, parts coding, price management, and returns and claims handling.
• Work closely with Aftersales, Procurement, Logistics, Sales, and Finance to continuously improve spare-parts availability.

Parts Specialist – Maxus Brand

Product Manager

• Conduct in-depth analyses of market trends, the competitive landscape, and customer needs in the German market.
• Prepare structured market and competitive analyses.
• Develop and continuously refine product launch, pricing, and go-to-market strategies for the European market.
• Translate insights into product requirements and priorities for ongoing product development.
• Develop specific optimization recommendations for product teams at headquarters.
• Own the product adaptation and localization strategy for European markets.
• Address functional, regulatory, certification, compliance, language, and cultural requirements.
• Manage the entire product lifecycle, from market launch through growth and maturity stages.
• Collaborate with Sales, Aftersales, and Marketing to communicate product value effectively to target audiences.
• Serve as the product expert for the European market.
• Deliver product training and provide subject-matter support to Sales, Technical Support, and Marketing teams.
• Collaborate cross-functionally and support product launches.

Account Manager

• Identify, develop, and strategically manage key accounts in Germany, with a focus on logistics, leasing, retail, municipal fleets, and corporate fleets.
• Develop tailored product and solution concepts based on individual customer requirements.
• Independently lead commercial negotiations through to successful contract conclusion.
• Build and continuously strengthen long-term customer relationships.
• Work closely with internal sales and support teams to ensure smooth order processing, on-time delivery, and the successful launch of services.
• Systematically collect and share market and customer feedback, product improvement proposals, and competitor and market intelligence.
• Represent MAXUS at industry trade fairs, professional events, seminars, and other relevant events to increase brand awareness and identify new business opportunities.

Key Account Manager

Support Engineer

• Conduct technical service visits at dealerships and service partners within the assigned territory.
• Install, commission, diagnose, maintain, and repair vehicles and technical equipment on site.
• Independently analyze and resolve technical faults and carry out preventive maintenance measures.
• Support service partners with complex technical issues and escalate challenging cases to the relevant specialist departments.
• Provide technical advice and support to dealers and customers, explaining technical matters clearly and understandably.
• Prepare and maintain service reports, timesheets, and documentation of spare parts usage.
• Ensure high service quality and customer satisfaction.
• Collaborate with Aftersales, Quality, Engineering, and Warranty Management.
• Gather and communicate customer feedback, identify opportunities for improvement, and anticipate future service requirements.
• Support after-sales projects.
• Act as a substitute for other team members.

Field Force Technical Support Engineer

Sales

• Independently responsible for achieving all sales targets within the assigned area of responsibility, particularly order intake, retail sales, profitability, and revenue targets
• Analyze market coverage of the MAXUS dealer network, identify potential and coverage gaps, and acquire, evaluate, negotiate with, and recruit authorized dealers
• Responsible for the operational management of the dealer network within the sales territory, including revenue and margin structures, dealer support, and partner performance evaluation
• Develop and implement strategies to optimize, integrate, and expand the dealer network
• Plan, manage, and implement regional marketing and sales activities
• Organize and conduct customer and hospitality events
• Collect, analyze, and report on market and competitive developments as well as customer needs
• Negotiate product pricing with dealer partners
• Develop potential sales partners and investors within the region
• Introduce and support the implementation of sales and commercial policies at authorized dealerships
• Coordinate internal specialist departments to support dealer partners and resolve operational challenges
• Coordinate with other company departments in managing the sales business
• Support projects related to the sales business
• Provide cover for other team members

Parts Specialist – Maxus Brand

Product Manager

Key Account Manager

Field Force Technical Support Engineer

Regional Sales Manager