Semios

Product Lead

• Bridge Product and Engineering by converting established priorities into organized, delivery-ready plans.
• Maintain visibility from planning through release.
• Combine Scrum Master duties with delivery coordination and backlog administration.
• Ensure operational accountability and clear execution progress.
• Support Product Managers in backlog readiness while leaving product strategy, prioritization, and feature requirements with Product Management.
• Partner with Product and Engineering leadership to align planned work with team capacity and surface conflicts, overcommitments, and resource constraints.
• Coordinate release readiness, ensuring owners, dependencies, communications, and launch activities are aligned and tracked.
• Improve delivery predictability through standardized practices, metrics, retrospectives, delivery data, and process improvements.
• The role does not manage people, define product strategy, make technical decisions, or commit to delivery dates.

Product Delivery Lead

• Bridge Product and Engineering by converting established priorities into organized, delivery-ready plans.
• Maintain clear visibility from planning through release.
• Combine Scrum Master duties with delivery coordination and backlog administration.
• Ensure operational accountability and clear execution progress.
• Support product teams through agile ceremonies, backlog readiness, dependency coordination, forecasting, release readiness, reporting, and process improvement.
• This individual contributor role does not manage people, define product strategy, make technical decisions, or commit to delivery dates.

Accountant

• Process vendor invoices, ensuring proper coding, approval, and timely payment.
• Prepare and process electronic payments, checks, and wire transfers.
• Manage employee expenses and upload transactions to accounting software.
• Verify and reconcile credit card statements and record transactions in the ERP system.
• Generate sales invoices according to contract terms, company policies, and regulatory requirements.
• Coordinate payment reminders and collections with the sales team.
• Enter financial transactions into Microsoft Dynamics, including intercompany transactions and customer payment information.
• Apply payments to customer accounts and assist with accounts receivable reconciliations and reporting.
• Complete month-end processing, journal entries, balance sheet trade debtor reconciliations, and customer account reconciliations.
• Ensure accounting practices align with accounting assertions, company policies, and customer contract terms.
• Prepare and distribute financial summaries and performance metrics.
• Manage department inboxes and respond to inquiries.
• Maintain financial records supporting audits and financial reporting.
• Compile documentation for audits and financial reviews.
• Collaborate with cross-functional teams to streamline financial workflows and processes.

Junior Accountant

Strategy

• Collaborate with go-to-market leads to structure, negotiate, and frame commercial relationships, joint ventures, and channel partnerships
• Build business cases and financial valuation models
• Coordinate cross-functional due diligence with product, legal, and finance teams
• Manage the corporate development pipeline from sourcing and deal structuring through integration planning
• Partner with Financial Planning & Analysis
• Identify, research, and screen prospective acquisition targets
• Conduct TAM, SAM, and SOM analyses for new geographies and crop segments
• Synthesize agricultural production, market, commercial, grower-trend, and competitive intelligence data
• Produce assessments supporting market expansion, product development, and sales strategy
• Translate market research into briefs for marketing and sales teams
• Define buyer personas with product management
• Assess regional challenges and collaborate on pricing frameworks
• Monitor macroeconomic agricultural trends, regulatory changes, and emerging technology shifts

Corporate Development – Market Strategy Lead

Customer Success Manager

• Prioritise customer renewals and overdue renewals.
• Re-engage at-risk customers before renewal through various communication channels.
• Maintain regular customer contact to support satisfaction and platform adoption.
• Onboard new clients and provide training to achieve customer objectives.
• Deliver customer service via phone, in-app chat, and email.
• Plan and prioritise daily activities toward agreed business objectives.
• Maintain and develop customer relationships to optimise service quality, business growth, and satisfaction.
• Use globally aligned systems and processes for efficient, consistent service delivery.
• Attend and present at customer success and cross-departmental meetings.
• Visit customers for training and support, and present grower/agronomist workshops.
• Maintain training and develop relevant knowledge, techniques, and skills.
• Adhere to health and safety policies and requirements.
• Record, manage, and complete daily activities effectively.
• Provide first-line inbound support via phone, in-app chat, and email.
• Assist with technical onboarding setup, including importing data, configuring accounts, and connecting clients.
• Provide ad-hoc training through inbound support.

Customer Success Representative

• Prioritise customer renewals and overdue renewals.
• Re-engage at-risk customers before renewal through various communication channels.
• Maintain regular customer contact to support satisfaction and platform adoption.
• Onboard new clients and provide training to achieve customer objectives.
• Deliver customer service via phone, in-app chat, and email.
• Plan and prioritise daily activities to achieve business objectives.
• Develop customer relationships to optimise service quality, business growth, and satisfaction.
• Use globally aligned systems and processes for consistent service delivery.
• Attend and present at customer success and cross-departmental meetings.
• Visit customers for training and support, and present grower/agronomist workshops.
• Maintain training and develop relevant knowledge, techniques, and skills.
• Follow health and safety and wellbeing requirements.
• Record, manage, and complete day-to-day activities effectively.
• Provide first-line inbound support by phone, in-app chat, and email.
• Assist new-client technical setup, including data imports, account configuration, and connections.
• Provide ad-hoc training during inbound support.

General

• Collaborate with go-to-market leads to structure, negotiate, and frame commercial relationships, joint ventures, and channel partnerships
• Build business cases and financial valuation models
• Coordinate cross-functional due diligence with product, legal, and finance teams
• Manage the corporate development pipeline from sourcing and deal structuring through integration planning
• Partner with Financial Planning & Analysis
• Identify, research, and screen prospective acquisition targets
• Conduct TAM, SAM, and SOM analyses for new geographies and crop segments
• Synthesize agricultural production, market, commercial, grower-trend, and competitive intelligence data
• Prepare assessments that guide market expansion, product development, and sales strategy
• Translate market research into actionable briefs for marketing and sales teams
• Define buyer personas with product management
• Assess regional challenges and collaborate on pricing frameworks
• Monitor macroeconomic agricultural trends, regulatory changes, and emerging technology shifts

Corporate Development Lead – Market Strategy

• Provide exceptional support and advice to customers and Territory Managers.
• Help customers apply Semios' technology to solve agricultural challenges.
• Build mutually beneficial customer relationships.
• Collaborate with sales, marketing, and field services stakeholders.
• Create customer accounts, quotes, and sales orders.
• Obtain approvals for customer discounts and rates.
• Initiate, coordinate, and execute customer contract renewals remotely and in person.
• Maintain CRM and other internal systems for the assigned territory.
• Log customer communications accurately in the CRM.
• Coordinate preparation activities with local Territory Managers.
• Create and execute service tickets for assigned customers.
• Conduct virtual and in-person customer onboardings.
• Provide first-line support via phone, email, and in-app chat.
• Represent the company at trade shows and events.
• Support Territory Managers with customer requests and service information.
• Document and relay product feedback and customer suggestions.
• Conduct regular outreach to drive engagement with Semios' tools.
• Educate customers on Semios' products and tools.
• Support company initiatives and sales growth strategies.
• Ensure sales data is complete and accurate with Sales Operations.
• Collaborate with Finance, Grower Relations, and Channel teams.
• Create and update customer resource materials.
• Champion customer onboarding, adoption, and product-use best practices.
• Suggest and implement customer-journey process improvements.

Product Delivery Lead

Product Delivery Lead

Junior Accountant

Corporate Development – Market Strategy Lead

Customer Success Representative

Customer Success Representative

Corporate Development Lead – Market Strategy

Customer Success Specialist