Softway Medical Group

Solutions Engineer

• Conduct technical audits before deployments
• Analyze clients’ systems, network, and application environments
• Install, deploy, and configure solutions
• Participate in configuring environments and workstations with infrastructure teams
• Configure interfaces and data exchanges between information system applications
• Perform technical and application testing and support user acceptance testing phases
• Participate in solution migration, enhancement, and update projects with clients, partners, and internal teams
• Prepare technical documentation, procedures, and project configuration records
• Contribute to the continuous improvement of deployment methods and processes
• Ensure compliance with security, regulatory, and data protection requirements
• Support clients in implementing solutions, from analyzing their technical environment through go-live and ongoing operational maintenance

Solutions Consultant

QA Engineer

• Develop and implement the testing strategy
• Plan and launch test campaigns
• Deploy test environments and master the associated tools
• Collaborate with developers on test design
• Define unit, injection, regression, and functional test cases
• Estimate testing effort during Sprint Planning
• Perform manual testing
• Gain a thorough understanding of the functional scope, business requirements, and user practices in order to design and execute appropriate tests
• Write test cases, identify potential impacts, and analyze associated logs and KPIs
• Develop and automate tests
• Maintain existing scenarios and develop new automated scenarios
• Design and maintain test suites
• Write and update release notes and user guides
• Contribute to technical documentation related to features and testing
• Handle expert-level incidents
• Analyze the root causes of incidents and identify related defects
• Document defects resulting from analyses
• Run database queries to support in-depth investigations

QA Tester

Product Manager

• Own and drive roadmap initiatives
• Champion the product vision and contribute to the strategy alongside the Product Manager
• Share the roadmap and explain short-, medium-, and long-term objectives
• Lead product discovery: analyze needs, facilitate workshops and interviews, and formulate hypotheses
• Gather and clarify stakeholders’ business requirements
• Make prioritization decisions and propose efficient, sustainable processes
• Document, prioritize, and break down requirements
• Drive delivery and ensure quality
• Continuously prioritize the backlog
• Support the development team throughout the sprint
• Manage dependencies and approve deliverables
• Participate in Scrum ceremonies
• Write documentation and release notes
• Track KPIs, gather user feedback, and assess satisfaction
• Continuously optimize the product
• Travel occasionally, approximately twice a month

Product Owner

Software Engineer

• Analyze clients’ functional requirements
• Develop new features and enhancements for applications, including planning, programming, testing, and release fixes
• Perform second-level corrective and evolutionary maintenance
• Troubleshoot malfunctions and bugs
• Provide day-to-day support to users
• Contribute to the preparation of technical documentation and procedures
• Suggest continuous improvements to the tool
• Report on activities to your manager and the client
• Develop the LAMWEB solution for private laboratories, covering monitoring, production management, and billing

iSeries, AS400 Developer

Full-stack Engineer

• Implement user stories using object-oriented and functional programming paradigms
• Select the appropriate tool to meet each requirement
• Develop proofs of concept (POCs) to guide technical choices and the selection of internal tools
• Contribute to the development of adaptations and enhancements for the Hopital Manager software
• Apply Software Craftsmanship practices: feature-driven development, executable specifications, Domain-Driven Design, Test-Driven Development, Clean Code, microservices architecture, DevSecOps, and infrastructure as code
• Automate development processes

Java Full-Stack Developer

Consultant

• Conduct functional scoping, including analysis of the hospital’s organization and user needs
• Design the functional configuration, present and validate the solution with the client
• Train future users (admissions/front desk staff, billing clerks, accountants, medical information technicians, and medical information department staff)
• Provide support during the launch of the solutions
• Advise users on process optimization (patient pathways and activity coding)
• Act as the liaison between clients and R&D to improve the solutions
• Prepare meeting minutes and procedures
• Support healthcare facilities in managing their operations through training and assistance with the BI GAP and PMSI applications

Administrative Management Consultant

Support Engineer

• Handle customer requests and assist them in resolving their issues
• Dispatch and qualify requests
• Support customers within your area of expertise and manage the escalation of requests within the company
• Manage and maintain our customers’ IT infrastructures
• Coordinate responses to customers, acting as the liaison between customers and internal departments
• Report information regarding specific issues to help improve the quality of technical support and customer service
• Contribute to the continuous improvement of the support team’s work processes
• Diagnose, process, track, and resolve customer requests by phone and through remote support