Supermicro

Financial Planning and Analysis

• Support FP&A strategic planning, annual operating plan, quarterly business reviews, and monthly close and forecast
• Report and analyze revenue and margins by customer and product
• Partner with two senior FP&A team members to complete FP&A reporting packages
• Complete quarterly earnings reports in support of accounting close
• Communicate information through presentations
• Standardize recurring analysis and reporting across the plan, execute, report, and measure cycle
• Drive continuous improvement in processes and business analytics
• Complete ad hoc projects, analysis, and financial modeling for key business decisions
• Provide management with decision-making support and executive-level and ad hoc financial analysis
• Enhance financial reporting systems to improve company financial performance

Staff Financial Analyst

Full-stack Engineer

• Create and maintain end-to-end AI agent pipelines for high-volume customer support and technical tickets
• Connect and process data from internal and external data sources
• Present demonstrations and updates to internal stakeholders
• Define success metrics and iterate deployed services based on production feedback
• Lead projects and provide technical expertise and recommendations to support and enhance development projects
• Work on PCIe, SAS/SATA, USB, and other hardware-related areas of storage and server products

Senior Software Engineer

• Create and maintain end-to-end AI agent pipelines handling high-volume customer support and technical tickets
• Connect and process data from various internal and external data sources
• Present demonstrations and updates to internal stakeholders
• Define success metrics and iterate deployed services based on production feedback
• Lead projects and provide technical expertise and recommendations to support and enhance development projects
• Work on PCIe, SAS/SATA, USB, and other hardware-related areas of storage and server products

Senior Software Engineer – Agentic AI

Application Engineer

• Provide advanced technical support for Supermicro switch products and related networking solutions
• Assist with deployment, configuration, and support of networking switches and related infrastructure
• Collaborate with engineering teams to investigate issues, drive resolutions, and validate fixes
• Conduct software validation, quality assurance testing, and functional verification of switch platforms and features
• Provide frontline technical support through phone, email, and ticketing systems
• Diagnose, troubleshoot, and resolve software, hardware, and network-related issues
• Escalate complex issues to senior support or engineering teams while maintaining ownership of customer cases
• Create and maintain technical documentation, deployment guides, and troubleshooting procedures
• Perform physical installation, rack-and-stack activities, cabling, and network integration of data center equipment, including lifting and moving equipment
• Travel up to 25% to customer sites for installations, upgrades, troubleshooting, and technical support
• Support customer deployments, onsite troubleshooting, and technical engagements

Network Application Engineer

Systems Engineer

• Draft, review, and validate system product specifications or features
• Study new technologies for implementation into products
• Benchmark product performance
• Support new product pilot runs
• Support issue analysis

Staff Financial Analyst

Senior Software Engineer

Senior Software Engineer – Agentic AI

Network Application Engineer

Senior System Engineer