Sutter Health

Physician

• Provide clinical and clerical support to providers and patient care teams
• Perform back-office and patient-related tasks supporting high-quality patient care
• Help ensure smooth patient and workflow within the department
• Assist the patient care team in implementing the medical plan of care
• Apply education, technical competence, and patient interaction skills to gain patient and family cooperation
• Perform all duties under the direction of a clinician

Medical Assistant II, Family Medicine

Physician Assistant

• Provide clinical and clerical support to providers and patient care teams
• Perform back-office and patient-related tasks supporting high-quality patient care
• Help ensure smooth patient and workflow within the department
• Assist the patient care team in implementing the medical plan of care
• Educate and interact with patients, families/support groups, and healthcare providers to gain confidence and cooperation
• Perform all duties under the direction of a clinician
• Take vital signs
• Prepare patients for examinations
• Administer injections
• Work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines

Medical Assistant, Pediatrics

Technician

• Collect blood specimens for Laboratory testing
• Receive, handle, sort, accession, and process specimens
• Assign specimens to appropriate pre-analytic and analytic workflows
• Complete computerized patient registration and/or test order entry tasks
• Complete computerized specimen collection, receiving, and processing tasks
• Perform post-analytic tasks, including distributing reports and storing or retrieving specimens
• Document work and maintain a clean, stocked, and safe work area
• Monitor pending work and escalate priority work
• Operate and use basic pre-analytic laboratory equipment
• Adhere to local, state, and federal regulations, codes, policies, and procedures
• Protect patient privacy and safety while delivering optimal patient care
• Interact with patients of diverse ages, backgrounds, values, beliefs, and behaviors

Certified Phlebotomy Technician, Laboratory Assistant II

• Provide clinical and clerical support to providers and patient care teams
• Perform back-office and patient-related tasks supporting high-quality patient care
• Help ensure smooth patient care and workflow within the department
• Assist the patient care team in implementing the medical plan of care
• Apply education, technical competence, and patient interaction skills to gain patient and family cooperation
• Perform all duties under the direction of a clinician
• Rotate to weekend work at least once monthly
• Handle hazardous drugs when required, in accordance with NIOSH and USP 800 guidelines

Medical Assistant – South Bay Primary Care Float

Customer Support

• Accumulate, process, interpret, and document payer information to justify acute hospital admission, continued stay, and appropriate level-of-care billing
• Process concurrent and retrospective denials in collaboration with clinical utilization management staff and internal physician advisors
• Develop, coordinate, and monitor appeal and denial process systems under management direction
• Track and trend data
• Coordinate utilization management operations with leadership and key stakeholders
• Liaise with leadership, external payers, staff, and related departments
• Troubleshoot, track, and trend level-of-service and payer behavior issues
• Identify opportunities for improvement
• Assist with assigned projects and participate in department meetings and team discussions
• Adhere to privacy, safety, and regulatory requirements while supporting optimal patient care

Utilization Management Support Specialist II

Analyst

• Serve as a team leader with expertise in assigned Epic modules
• Lead the team through projects and optimization efforts
• Serve as an Epic expert for the team
• Educate team members and end-users on Epic system capabilities and workflow best practices
• Resolve issues from an Epic standpoint

Epic Application Analyst IV

Executive Assistant

• Provide virtual Gastroenterology care
• Work in a resource-rich environment
• Collaborate with a talented team of on-site Gastroenterologists
• Deliver patient care using technology and operational support from Palo Alto Medical Foundation

Nurse Practitioner or Physician Assistant, Virtual Gastroenterology

• Provide clinical and clerical support to providers and patient care teams
• Perform back-office and patient-related tasks supporting high-quality patient care
• Help ensure smooth patient and workflow within the department
• Assist the patient care team in implementing the medical plan of care
• Gain patient and family cooperation through education, technical competence, and patient interaction skills
• Perform all duties under the direction of a clinician
• Take vital signs, prepare patients for examinations, and administer injections
• Work Monday through Friday, day shift, 8-hour shifts

Medical Assistant II, Pain Management

• Assist in the overall function and support of document imaging services
• Perform technical analysis, design, support, implementation, and project management for technology-related activities with moderate supervision
• Provide customer support for technology using the information systems (IS) platform to track and perform trend analysis of issues
• Support applications, network, systems, and storage; escalate issues as needed
• Inspect and perform quality assurance reviews on documents in work queues
• Provide guidance to end users on appropriate document types, scanning methods, and equipment maintenance

Electronic Imaging Technician III, Diagnostic Imaging

Representative

• Serve as the first point of contact for patients entering the outpatient medical facility
• Greet and check in patients
• Verify patient information
• Schedule appointments
• Update the Electronic Health Record (EHR)
• Facilitate intake procedures, including healthcare and insurance forms
• Collect payments for services
• Build patient and healthcare-provider confidence through competent performance and effective communication
• Follow organizational and local, state, and federal regulations, codes, policies, and procedures
• Protect patient privacy and safety while delivering optimal patient care
• Perform specific departmental tasks as needed
• Orient other staff to the department as needed
• Travel between Sacramento and Elk Grove locations as needed