Teknisa Software

Lead Generation

• Organize and allocate the BDR team, defining account portfolios, territories, cadences, and prospecting priorities
• Coach and support the Hunter prospecting team through individual feedback, call and meeting reviews, roleplays, and training on the product, outreach, and qualification
• Ensure the team meets its targets, including activity volume, opportunities generated, meetings and demos booked, and conversion rates
• Lead daily stand-ups, one-on-ones, weekly meetings, and monthly performance reviews
• Ensure contacts, prospects, and customers are accurately and consistently recorded in the CRM, auditing data quality
• Supervise the scheduling of visits and demos and the calendar recorded in the system, ensuring qualified handoffs to Sales Executives
• Develop, update, and analyze performance metrics, presenting results and action plans to management
• Participate in trade shows and events to present and promote Teknisa products, supporting lead generation
• Identify market opportunities and trends, proposing prospecting initiatives and campaigns
• Support the selection, onboarding, and development of new BDRs
• Collaborate with Marketing, Sales, and Channels to align demand generation and lead quality

Prospecting Team Lead

Business Development Rep

• Prospect for customers through various channels (phone, chat, email, and WhatsApp), and schedule visits and product demonstrations
• Act as the communication liaison between customers and analysts, directing prospective customers to the appropriate team members
• Complete the forms used by the sales team to support the sales process
• Use the company’s software systems to perform assigned activities
• Perform related duties as required

BDR – Prospecting Assistant

Full-stack Engineer

• Participate in all stages of the software development process, from defining features with the product team through implementation, maintenance, and project version control
• Share knowledge and contribute to the team’s professional development
• Consider scalability, performance, code quality, and software architecture
• Suggest improvements to the development process
• Pursue technological growth by staying up to date with new technologies and development methodologies used in the market
• Demonstrate commitment to the team, deliverables, and company

Full-Stack Programming Intern

Assistant

• Assist in analyzing customer requests, identifying issues or questions
• Determine the resources required to handle support requests
• Record actions related to ticket resolutions in the system
• Keep customers informed of ticket progress at all times
• Provide information about open tickets
• Participate in technical and behavioral training whenever available

Support Assistant – Tecfood

Product Designer

• Assist in creating layouts for manuals, components, and documents that explain products and their functionalities
• Support the development of user experiences and design concepts that digitally communicate the brand’s purpose to its target audience
• Contribute to creating UX-centered design layouts, including interaction models, UI animations, interactive prototypes, and visual design specifications
• Assist in applying brand identity to white-label products

Junior UI/UX Assistant

• Analyze, prepare, review, and organize documents related to the Contracts department, such as proposals, contracts, amendments, and termination agreements
• Monitor contractual deadlines, terms, and renewals
• Support communication among internal departments, including Sales, Finance, Implementation, and Legal, on contract-related matters

Contracts Assistant

Pre-sales Engineer

• Prospect for customers through various channels (phone, chat, email, and WhatsApp), and schedule visits and demonstrations.
• Serve as the communication liaison between customers and analysts, directing qualified prospects to the appropriate team members.
• Complete the forms used by the sales team to process sales.
• Use our software systems to perform assigned activities.
• Perform related duties as required.

BDR – Pre-Sales Assistant

• Prospect for customers by phone, chat, email, and WhatsApp.
• Schedule visits and product demonstrations.
• Act as the communication liaison between customers and analysts, directing prospective customers to the appropriate team members.
• Complete forms used by the sales team to facilitate sales.
• Use the company's software systems to perform assigned activities.
• Perform related duties as required.