The Hold - Home to Suffolk Archives

General

• Act as the Children with Disabilities lead professional for families
• Build trusted relationships and work collaboratively to understand needs and develop meaningful plans
• Carry out home visits, assessments and planned interventions using the Signs of Safety and Wellbeing framework
• Provide practical and emotional support to families
• Help families navigate early signs of social, emotional, health or behavioural issues
• Work alongside social workers, health colleagues and other agencies to provide coordinated support
• Maintain clear, accurate and timely case records
• Recognise safeguarding concerns and escalate them appropriately with management oversight
• Organise workload and problem solve effectively
• Contribute to group and multi-agency meetings
• Support children, young people and families to achieve positive and lasting change

Family Help Practitioner

QA Engineer

• Lead and participate in quality assurance evaluative work and reviews across the system, including Family Help
• Gather and analyse feedback and identify areas for development
• Develop and implement Group Supervision across all services
• Support and embed Family Group Decision Making
• Engage with children, young people, families, and professionals so their experiences inform quality assurance activities
• Provide expert guidance, support, and constructive challenge to colleagues and partners
• Design and facilitate development workshops, reflective sessions, and coaching opportunities
• Collaborate with internal and external partners to share best practice and foster multi-agency working
• Prepare and present analytical reports on service quality, highlighting strengths and recommending improvements
• Monitor legislative and policy developments to ensure current and compliant practice
• Support safeguarding and risk management focused on the welfare of children and young people
• Manage workload autonomously, respond flexibly to emerging priorities, and contribute to service improvement

Quality Assurance Lead

• Help deliver the RMCoE national rural mobility programme in alignment with its business plan and objectives
• Monitor emerging policy, legislative and technological developments in rural mobility and flag opportunities and risks
• Build and maintain relationships with MPs, Mayors, government departments, local authorities and universities
• Represent the RMCoE at events, conferences and stakeholder forums
• Coordinate programme governance, including work programmes, action logs and risk registers
• Track progress against programme milestones
• Lead specific workstreams, communications and engagement activity
• Develop reports, toolkits, case studies and webinars for local authorities
• Organise and support online and in-person meetings, workshops and networking events
• Share knowledge through newsletters, the website, social media and events
• Work with the National Rural Mobility Centre of Excellence Manager, Transport East, local authorities, government departments and stakeholders

Business and Programme Coordinator

Accountant

• Support production of the Council’s financial statements
• Lead on statutory returns
• Coordinate responses across a wide range of services
• Help ensure successful delivery of external audits
• Provide expert technical accounting advice
• Translate complex financial information into clear guidance for non-financial colleagues and senior stakeholders
• Contribute to Local Government Reorganisation and Devolution
• Implement new accounting requirements
• Strengthen financial governance
• Drive efficiencies and continuous improvement across the finance function
• Mentor and develop staff in finance and across the Council
• Work closely with the Lead Accountant and wider Finance team
• Influence key financial decisions and support organisational change

Senior Accountant

Manager

• Lead and manage operational delivery of passenger transport services across Suffolk
• Establish efficient processes to deliver transport safely, within budget and in compliance with statutory requirements and council policies
• Provide operational leadership for a team of transport professionals
• Guide service development based on demand, legal responsibilities, best practices and council priorities
• Manage projects that improve outcomes, efficiency and sustainability
• Review, develop and standardise service delivery processes
• Analyse performance data and customer feedback to identify trends, risks and improvement opportunities
• Support performance management and workforce development
• Address conduct and performance concerns
• Set clear expectations, support staff growth and ensure accountability for quality and timeliness
• Build a resilient, high-performing team and shape future ways of working

Family Help Practitioner

Quality Assurance Lead

Business and Programme Coordinator

Senior Accountant

Service Delivery Manager