Support Technician jobs in United States

Explore 5 matching jobs.

University of Arkansas System

Computer Support Technician

University of Arkansas System

Posted: 10/20/2026
CloudITSMLinuxMacOS
Valmont Industries, Inc.

Manufacturing Support Services Technician

Valmont Industries, Inc.

Posted: 10/5/2026
UPS

Technician II, Technology Support

UPS

Posted: 10/2/2026
Air Products

Global Support and Services Technician

Air Products

Posted: 9/24/2026
ISOutsource

Support Desk Technician

ISOutsource

Posted: 9/16/2026
AWSAzureCloudFirewallsLinuxSQL
EDF Renewables North America

Support Services Technician

EDF Renewables North America

Posted: 9/15/2026
University of Arkansas System

Computer Support Technician

University of Arkansas System
Posted 10/20/2026full-timeBatesville • United StatesJunior💰 $36,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing end-user technical support, troubleshooting hardware and software issues, and managing IT helpdesk operations. Proficient in configuring and supporting various devices while adhering to security best practices and collaborating effectively with IT teams.

Highest-signal resume keywords
Technical SupportTroubleshooting Hardware And SoftwareDevice ManagementActive Directory/Entra IDIT Helpdesk Management

Tech Stack

Tools & technologies
CloudITSMLinuxMacOS

About the role

Key responsibilities & impact
  • Provide end-user technical support for faculty, staff, and students
  • Troubleshoot hardware, software, peripheral equipment, classroom technology, office technology, and basic network issues
  • Assist with login issues and software resources
  • Set up devices in the device management system and distribute them to users
  • Coordinate with Human Resources during employee onboarding
  • Manage and maintain the IT helpdesk
  • Respond to, assign, and create helpdesk tickets
  • Perform password resets and related account management duties
  • Order technology equipment and recommend equipment based on user needs
  • Obtain required supporting documentation for technology purchases
  • Advance the Caring Campus culture by following name badge policies, treating visitors as guests, reviewing communications, participating in campus events, and supporting a collaborative workplace

Requirements

What you’ll need
  • Formal education equivalent of an associate degree
  • One year of computer or network support experience
  • Proof of legal authority to work in the United States on the first day of employment
  • Familiarity with computer equipment
  • Knowledge of Windows, macOS, basic Linux, networking concepts, Active Directory/Entra ID concepts, Microsoft software suite, operating systems and browsers, SaaS applications, cloud services, IT service management, and security best practices
  • Ability to troubleshoot hardware, software, and network issues
  • Ability to configure and support desktops, laptops, mobile devices, and technical equipment
  • Ability to diagnose LAN/WAN/Wi-Fi/VPN connectivity issues
  • Experience with enterprise applications, ticketing systems, inventory software, remote support tools, and device management tools
  • Basic scripting or automation using PowerShell or Bash
  • Ability to analyze problems, prioritize support requests, work independently, escalate issues, follow security policies, collaborate with IT teams and vendors, and respond to potential security incidents
  • Must complete criminal background check, motor vehicle reports check, and sex offender registry check
  • Must submit cover letter, three professional references, resume, and unofficial/official transcript(s)

Benefits

Comp & perks
  • Benefits eligible
  • Equal opportunity institution
  • Pre-employment screening conducted in a confidential, non-discriminatory manner
  • Required application materials include transcript review for employment consideration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
WindowsMacOSBasic LinuxNetworking ConceptsSaaS ApplicationsCloud ServicesPowerShellBash ScriptingLAN/WAN/Wi-Fi/VPN DiagnosisIT Service Management
Soft Skills
Problem AnalysisPrioritizationCollaborationIndependent WorkCustomer Service
Tools & Technologies
Ticketing SystemsInventory SoftwareRemote Support ToolsDevice Management Tools
Certifications & Qualifications
Formal Education Equivalent Of An Associate DegreeCriminal Background CheckMotor Vehicle Reports CheckSex Offender Registry Check
Industry Keywords
End-User SupportHelpdesk OperationsOnboarding CoordinationCaring Campus CultureTechnical Equipment Configuration