L1 Technician
Venture Computers of Canada Inc.
Posted: 10/21/2026iOSMacOS
Aircraft Avionics Technician – CH147F
Boeing
Posted: 10/21/2026Assembly
Aircraft Avionics Technician – CH147F
Boeing
Posted: 10/21/2026Assembly
Service Technician Cooling
Schweitzer
Posted: 10/21/2026
Administrative Technician
Fédération québécoise des municipalités (FQM)
Posted: 10/21/2026TypeScript
Lab Technician
Nestle
Posted: 10/20/2026
Service Technician
ASSA ABLOY Opening Solutions
Posted: 10/19/2026
Service Technician I
Nordex Group
Posted: 10/17/2026Service Technician I
Nordex Group
Posted: 10/17/2026Service Technician I – Arcadia NS
Nordex Group
Posted: 10/17/2026
Validation Technician
Grifols
Posted: 10/17/2026
Lab Technician
Delta Controls
Posted: 10/16/2026
Care Technician – Cardiac Rhythm Management
Abbott
Posted: 10/16/2026
Service Technician
Medline Industries, LP
Posted: 10/16/2026
Field Services Technician III, Electrical Testing
Shermco Industries
Posted: 10/15/2026Field Services Technician III, Electrical Testing
Shermco Industries
Posted: 10/15/2026Field Services Technician III, Electrical Testing
Shermco Industries
Posted: 10/15/2026Field Services Technician III, Electrical Testing
Shermco Industries
Posted: 10/15/2026
Electrical, Instrumentation & Controls Technician
TC Energy
Posted: 10/15/2026
New Graduate Technician, Transmission, Distribution and Renewables Division
AtkinsRéalis
Posted: 10/14/2026L1 Technician
Venture Computers of Canada Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in diagnosing and resolving hardware issues for both PC and Apple devices, while maintaining exceptional client service standards and effective communication. Proficient in managing vendor interactions and documentation to ensure compliance with service level agreements.
Highest-signal resume keywords
PC And Apple Device RepairMicrosoft OS ProficiencyOffice 365 ProficiencyVPN Applications ProficiencyClient Service Skills
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Diagnose and resolve tickets in accordance with client service level agreements
- Stay updated with essential certifications and training
- Configure Windows and Mac systems according to client requirements
- Manage vendor communications and third-party interactions
- Maintain detailed documentation for ticket progress and client billing
- Facilitate communication between clients, technical teams, and account teams
- Meet client service level targets while maintaining superior service standards
- Collaborate with the team lead to enhance hardware repair operations
- Provide mostly remote support via phone calls and remote management tools
- Attend occasional onsite visits to client sites in the GTA area
- Undertake additional duties as directed by management
Requirements
What you’ll need- Must possess a driver's license and a reliable vehicle
- Minimum of 1 year of experience as a hardware technician
- Proficiency in both PC and Apple device repair
- Proficient in PC hardware
- Proficient in Microsoft OS (Windows 7/8/10)
- Proficient in Office 365
- Proficient in VPN applications
- Solid grasp of iOS/MacOS devices and troubleshooting techniques
- Stellar communication and client service skills
- Ability to explain intricate technical details to non-tech users
- Exceptional multitasking, time management, and prioritization skills
- Availability for a full-time Monday–Friday schedule, 9:00 AM–5:30 PM
- Availability for occasional compensated overtime
Benefits
Comp & perks- Attractive base salary
- Group RRSP
- Profit-sharing plan
- Comprehensive health package
- Dental package
- Vision package
- Generous vacation and PTO
- Parental leave benefits
- Regular company events and social hours
- Education reimbursement scheme
- Compensated overtime
- Growth opportunities
- Skill development opportunities
- Work-life integration support
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hardware Technician ExperiencePC Hardware ProficiencyIOS/MacOS TroubleshootingTicket ResolutionDocumentation Maintenance
Soft Skills
Stellar Communication SkillsMultitaskingTime ManagementPrioritization
Tools & Technologies
Remote Management ToolsWindows 7/8/10Office 365VPN Applications
Certifications & Qualifications
Driver's License
Industry Keywords
Client Service Level AgreementsVendor CommunicationsTechnical SupportHardware Repair Operations