Voyagu

People Operations Manager

Voyagu
Posted 10/20/2026full-timeRemote • PolandMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Operations and People Operations, with a strong focus on onboarding, payroll coordination, and performance management processes. Proven ability to automate workflows and improve administrative efficiency while maintaining attention to detail and strong organizational skills.

Highest-signal resume keywords
HR Operations ExperiencePayroll CoordinationPerformance Improvement Plans (PIPs)Process AutomationStrong Organization Skills

About the role

Key responsibilities & impact
  • Coordinate contracts, payroll information, employee records, employment changes, onboarding paperwork and exits
  • Work with Finance and other teams to complete tasks accurately and on time
  • Support managers with formal warnings, performance improvement plans (PIPs) and exits
  • Prepare and track performance-procedure documents, deadlines, checkpoints and approvals
  • Connect Recruitment, Sales, Operations and HR information to track new-hire progress
  • Monitor onboarding, first months of production, retention, early departures and differences between offices
  • Fix repetitive administrative problems
  • Establish simple workflows and checklists
  • Automate tasks where practical
  • Provide the CEO with visibility into people-related trends and issues
  • Partner with Heads of Sales Offices, Team Leaders, Recruitment, Operations, Data and Finance

Requirements

What you’ll need
  • Around 5+ years of hands-on HR Operations, People Operations or similar experience
  • Experience in a growing organization with regular hiring, onboarding and employee departures
  • Practical knowledge of contracts, payroll coordination, employee records and offboarding
  • Direct experience supporting formal warnings, PIPs or comparable performance procedures
  • Strong organization skills and attention to detail
  • Confidence to follow up with busy managers
  • Comfort working with spreadsheets, HR systems and employee data
  • Examples of personally improved or automated processes
  • Strong written and spoken English
  • Sound judgment and discretion
  • Experience in fast-growing technology, fintech, customer operations, BPO or contact centers is a plus
  • Experience supporting remote teams is useful

Benefits

Comp & perks
  • Opportunity to build and improve how a growing travel-tech business operates
  • Work directly reducing friction for employees and managers
  • Opportunity to improve the reliability of important procedures
  • Opportunity to give leaders better visibility into team growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
OnboardingEmployee Records ManagementContracts CoordinationPerformance ProceduresData AnalysisProcess ImprovementHR Systems ProficiencySpreadsheetsRetention StrategiesOffboarding
Soft Skills
Attention to DetailSound JudgmentDiscretionConfidence in CommunicationFollow-Up Skills
Industry Keywords
FintechCustomer OperationsBPOContact CentersRemote Team Support