Program Manager – Pre-Engineered Systems
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Posted: 10/21/2026
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VSC Fire & Security, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project coordination and program management within the fire protection and construction industries, with a strong focus on process implementation, customer satisfaction, and operational efficiency. Proficient in managing multiple projects, vendor relationships, and compliance with industry standards.
Highest-signal resume keywords
Project CoordinationProgram ManagementPurchase Order ManagementMicrosoft Excel ProficiencyFire Protection Industry Knowledge
About the role
Key responsibilities & impact- Develop, implement, and maintain standardized processes for assigned OEM partnerships, national accounts, and pre-engineered suppression system programs.
- Coordinate implementation and expansion of programs in alignment with manufacturer requirements, customer expectations, and company procedures.
- Improve efficiency, communication, accountability, and customer satisfaction.
- Review purchase orders for accuracy and resolve discrepancies before job creation.
- Create and maintain installation and service jobs in ServiceTrade for participating VSC divisions.
- Coordinate quotations, material procurement, change orders, project scheduling communication, and administrative closeout.
- Maintain project tracking records supporting execution, billing, and completion.
- Coordinate national account and General Products projects from purchase order receipt through installation, acceptance testing, and closeout.
- Monitor project status, site readiness, scheduling, outstanding requirements, and completion; follow up with divisions to address delays.
- Develop weekly status reports for assigned manufacturer and national customer programs, including CaptiveAire, NAKS, Guardian, and First Watch.
- Identify recurring issues, coordinate corrective actions, and escalate unresolved concerns to the Vice President of General Products.
- Serve as primary operational point of contact for OEM partners, national customers, vendors, general contractors, and participating VSC divisions.
- Maintain communication regarding project status, scheduling, scope changes, outstanding requirements, and completion.
- Strengthen manufacturer partnerships through responsive service and consistent execution.
- Participate in manufacturer meetings, trade shows, training, and industry events as requested.
- Verify project pricing, billing requirements, documentation, and scope changes to support accurate job setup and project profitability.
- Coordinate resolution of pricing discrepancies, additional work authorizations, and administrative issues.
- Promote compliance with company policies, financial controls, and program procedures while identifying cost and efficiency improvements.
- Collaborate with Regional Managers, Division Managers, and General Products personnel.
- Provide guidance on manufacturer requirements, program procedures, and project coordination expectations.
- Support the Vice President of General Products with special projects, business line initiatives, and process improvements.
- Travel to VSC divisions, customer locations, manufacturer facilities, and other business locations as required.
- Perform other duties as assigned in support of the General Products business line.
- Maintain manufacturer bulletins and distribute them to appropriate departments.
Requirements
What you’ll need- Experience in operations, project coordination, program management, or a related role within fire protection, construction, or technical service industries.
- Strong organizational skills and demonstrated ability to coordinate multiple projects, deadlines, and priorities.
- Working knowledge of purchase orders, project documentation, scheduling, material procurement, and billing processes.
- Strong written and verbal communication skills with the ability to interact professionally with customers, manufacturers, vendors, and internal leadership.
- Ability to develop and implement consistent processes and procedures, work independently, exercise sound judgment, identify problems, and offer effective solutions.
- Ability to exercise discretion with sensitive company information, including vendor pricing, sales information, and internal billing processes.
- Proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word.
- Ability and willingness to travel as business needs require.
- Desirable (but not required): Experience with commercial kitchen fire suppression systems or other pre-engineered fire suppression applications.
- Desirable (but not required): Familiarity with OEM relationships and national account operations.
- Desirable (but not required): Knowledge of applicable fire protection industry standards, manufacturer requirements, and installation practices.
- Desirable (but not required): Experience with ServiceTrade or comparable service management software.
- Desirable (but not required): Experience coordinating operations across multiple offices or geographic locations.
- VSC Fire and Security is a drug free workplace.
Benefits
Comp & perks- Excellent pay based on experience
- Paid vacation and company holidays
- Medical, dental and vision insurance options for you and your family
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- Company paid life insurance for full time employees
- Employee apparel program
- Company paid long term disability insurance
- Bonus for referring new employees
- Parental leave for full-time employees
- Employee Assistance Program (EAP)
- Opportunities for training and advancement
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project DocumentationMaterial ProcurementBilling ProcessesProcess ImplementationScheduling
Soft Skills
Strong Organizational SkillsEffective CommunicationProblem-SolvingDiscretion with Sensitive Information
Tools & Technologies
ServiceTradeMicrosoft Office
Industry Keywords
Fire ProtectionOEM PartnershipsNational AccountsPre-Engineered Suppression SystemsInstallation Practices