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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in policy lifecycle management, governance, and risk frameworks, with a strong focus on operational implementation and stakeholder communication. Proven ability to develop scalable policies that align with business needs while ensuring compliance and enhancing customer and seller experiences.
Highest-signal resume keywords
Policy Lifecycle ManagementRisk Framework DevelopmentChange ManagementStakeholder CommunicationAnalytical Judgment
About the role
Key responsibilities & impact- Lead governance and lifecycle management of risk policies across Walmart Marketplace
- Establish policy frameworks, standards, operating mechanisms, decision rights, approval processes, review cadences, and exception management
- Own the Marketplace Risk Policy Library/Portal, policy inventory, taxonomy, and end-to-end policy lifecycle
- Align policies with controls, SOPs, enforcement, and seller experiences
- Lead policy change management, including version control, impact assessment, stakeholder communication, implementation tracking, and traceability
- Lead policy go-to-market and operational readiness, including SOPs, training, communications, seller experience, and supporting capabilities
- Conduct policy audits to identify gaps, inconsistencies, and control weaknesses
- Partner cross-functionally to develop scalable policies addressing emerging risks and business needs
- Measure policy effectiveness and recommend improvements to controls and automation
- Drive global policy consistency while addressing market-specific requirements
- Collaborate with Risk, Product, Operations, Legal, Compliance, Marketplace, and other cross-functional teams
- Support strategic initiatives that improve operational efficiency and protect customer and brand trust
Requirements
What you’ll need- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area; OR 7 years’ experience in project management, program management, program operations, or related area
- 2 years’ supervisory experience
- Experience developing and governing policies, risk frameworks, compliance programs, or controls in a complex business environment
- Strong understanding of policy lifecycle management, governance, change management, and operational implementation
- Ability to translate complex risk and business needs into clear, scalable policies and requirements
- Strong analytical judgment balancing risk, customer and seller experience, operational impact, and business growth
- Proven ability to influence and drive alignment across Product, Operations, Legal, Compliance, and business teams
- Strong executive communication and stakeholder management skills
- Ability to create structure in ambiguity and build scalable governance mechanisms
- Experience using data and insights to measure effectiveness and drive continuous improvement
Benefits
Comp & perks- Performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO, including sick leave
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
- Live Better U Walmart-paid education benefit, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates
- Tuition, books, and fees completely paid by Walmart through Live Better U
- Stock compensation may be included for certain positions
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram ManagementPolicy GovernanceOperational ImplementationData AnalysisCompliance ProgramsRisk AssessmentPolicy AuditsVersion ControlImpact Assessment
Soft Skills
Executive CommunicationInfluencing SkillsStakeholder ManagementProblem-SolvingAdaptability
Industry Keywords
GovernanceOperational EfficiencyMarketplace RiskSOPsCross-Functional CollaborationCustomer TrustBrand TrustEmerging RisksPolicy FrameworksTaxonomy