waterdrop®

Influencer Marketing

• Build and develop brand awareness for waterdrop® across CEE markets
• Strategically manage relationships with influencers, ambassadors, and the community
• Source, contact, negotiate terms with, contract, and onboard influencers and brand ambassadors in Czechia, Slovakia, and Poland
• Implement and scale the influencer program across the region, including building and managing local specialists in key markets
• Create campaign briefs and approve content
• Build and activate the waterdrop® community and develop ambassador relationships
• Organize and participate in community initiatives, activities, and events
• Publish daily content and moderate communities on Facebook and Instagram
• Respond to comments and messages on official social media profiles
• Prepare and distribute email campaigns and newsletters
• Coordinate with agencies and the internal design team for consistent cross-channel execution
• Track promo codes, UTM parameters, and ROI
• Manage the influencer and community marketing budget and prepare monthly performance reports
• Optimize operational procedures and leverage automation and AI tools
• Participate in weekly meetings, event planning, and new product launches
• Collaborate with the Digital Marketing Manager, Social Media Specialist, Head of Growth, agencies, and internal teams

Influencer, Community Manager

Ecommerce

• Take full ownership of the assigned e-commerce market and drive daily operations
• Own performance targets and drive initiatives to meet sales and profitability goals
• Track, analyze, and report daily, weekly, and monthly sales data
• Identify trends and opportunities and optimize performance using insights
• Support planning and own execution of product launches and marketing campaigns
• Monitor market trends, competitor activity, and consumer behavior
• Conduct regular site checks and ensure smooth functionality
• Collaborate with internal teams to resolve technical issues
• Flag stock issues and maintain accurate product information
• Identify conversion opportunities and work with the CRO Manager to test and roll out improvements
• Lead and contribute to projects that grow sales, streamline operations, and enhance customer experience

E-Commerce Manager

Sales

• Wees een ambassadeur voor ons merk, onze waarden en ons product.
• Je biedt uitstekende klantenservice en overtreft bij elke gelegenheid de verwachtingen van klanten.
• Je helpt klanten om te vinden wat bij hun wensen past.
• Je herkent wat klanten nodig hebben en beantwoordt vragen over onze producten, zoals prijs, kwaliteit, eigenschappen en voordelen.
• Je verzamelt klantgegevens om de database en klantloyaliteit uit te breiden.
• Je handelt klachten af, bedenkt oplossingen en doet passende aanbevelingen aan het managementteam.
• Je zet productkennis in en doet relevante aanbevelingen via onze 6 Drop Selling Ceremony.
• Je neemt deel aan winkelmeetings en trainingen wanneer je manager dat vraagt.
• Je communiceert goed met collega's.
• Je bewaakt merkstandaarden op het gebied van visual merchandising, presentatie, netheid en algemeen onderhoud.
• Je volgt beleid en procedures voor voorraad-, klantgegevens- en kasbeheer.
• Je houdt je aan het tijdregistratie- en aanwezigheidsbeleid.
• Je opent en sluit de winkel waar nodig.
• Je blijft op de hoogte van gezondheids- en veiligheidsvoorschriften in de winkel.

Sales Assistant

Conversion Rate Optimizer

• Own conversion rate and funnel targets across channels and markets, focusing on new customer acquisition
• Monitor performance, identify drops or issues, and work with market owners to find causes and solutions
• Monitor and optimize performance daily during key campaigns such as Black Friday
• Build landing pages hands-on for paid and organic campaigns
• Own the new customer funnel end to end, from ad click through landing page, PDP, and checkout
• Partner with the paid media team to align ad creative, offers, and landing page messaging
• Own A/B and multivariate testing, including roadmap prioritization, execution, documentation, and stakeholder reporting
• Combine quantitative research with qualitative insights to understand user behavior, pain points, and motivations
• Conduct competitor research and turn findings into team opportunities

Senior Conversion Rate Optimization Manager

Social Media Manager

• Develop and execute a comprehensive social media strategy to increase brand visibility, engagement, and follower growth
• Plan and manage content calendars across social platforms, aligning posts with seasonal campaigns, product launches, and brand milestones
• Conceptualize and create high-quality visual and written content, including images, carousels, Reels, and Stories
• Collaborate with internal creative teams, external creators, and partners to produce and repurpose content
• Write compelling, on-brand captions, replies, and comments
• Monitor and engage with followers daily, responding to comments and tags
• Implement community management strategies for questions, feedback, and user-generated content
• Track and analyze key metrics and produce weekly, quarterly, and campaign-specific reports
• Maintain fresh and relevant global guidelines for local teams
• Partner with the Paid Social team to align organic and paid content with campaign goals
• Research audience behavior, competitor activities, and Instagram trends
• Use research insights to inform broader content and marketing strategies

Performance Marketing

• Drive global customer acquisition through performance-focused campaigns across Meta (Facebook & Instagram), TikTok, Reddit, and other platforms
• Plan, set up, and manage paid social campaigns across multiple global markets
• Analyze CAC, AROAS, and CLTV to optimize campaigns and provide actionable insights
• Design and execute A/B and multivariate testing
• Collaborate with Paid Social, Performance Creative, Social Media, Brand, Copywriting, CRM, and E-commerce teams
• Communicate complex performance insights to teams and stakeholders
• Monitor platform trends, competitor strategies, and emerging tools
• Own and optimize significant monthly budgets across multiple markets
• Identify growth opportunities and continuously improve performance beyond benchmarks

Senior Paid Social Manager

Supply Chain

• Own the supply plan for the assigned portfolio
• Translate demand forecasts into actionable supply plans and maintain optimal stock levels across warehouses
• Create, adjust, and track purchase orders based on forecast updates and business priorities
• Engage with suppliers to manage lead times, resolve delays, and prevent service risks
• Monitor inbound flows and stock levels while balancing availability with shelf-life requirements
• Plan product launches and phase-outs in collaboration with Demand Planning, Portfolio, Production, Order Management, and Commercial teams
• Identify and mitigate risks related to capacity, lead time, or excess inventory
• Track supply planning KPIs, investigate recurring issues, and improve planning processes and tools