Academic Advisor

• Guide, encourage, and inform students about recommended academic options and progress through their programs
• Communicate with students remotely via email, phone, chat, and other channels throughout their enrollment cycle
• Build relationships with prospective, current, and returning students while representing the university
• Respond to questions about academic advising, programs, policies, campus and form navigation, and student concerns
• Conduct outreach providing friendly, helpful advice and direction on next steps
• Document all student interactions clearly
• Review degree plan change requests and assess credit impact, time to completion, and student planning factors
• Recommend appropriate academic paths and process degree changes and program additions accurately and promptly
• Apply inquisitive, appreciative, developmental, and prescriptive advising strategies
• Monitor student behavior trends and support targeted outreach or process changes
• Advise distinct student populations and academic programs
• Encourage, motivate, and guide students toward successful program or academic goal completion
• Meet service-level agreements and department service expectations
• Review processes and policies and recommend improvements
• Participate in professional development, department committees, task forces, university organizations, and industry organizations such as NACADA
• Collaborate with other university departments on behalf of students
• Perform other duties as assigned

Explore Academic Advisor at American Military University. Review requirements and application details.

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