Account Manager

• Serve as a key point of contact in resolving accounts for deceased individuals
• Work sensitively with estates, attorneys, and family representatives
• Generate outbound calls and field incoming calls
• Adhere to company policies, procedures, and client-specific requirements
• Uphold company information security and privacy responsibilities
• Accurately document accounts
• Negotiate payment arrangements and follow up as needed
• Obtain necessary estate information
• Follow up with attorneys or personal representatives regarding claim filing

Account Representative

• Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations
• Act as the primary point of contact and client advocate
• Understand clients' business goals and align SaaS solutions with their needs
• Monitor customer usage and performance, identify improvement opportunities, and provide guidance
• Maintain deep knowledge of the company's SaaS products and services
• Keep up to date with industry trends and competitive landscape
• Identify upsell and cross-sell opportunities within key accounts
• Collaborate with sales and marketing teams to expand revenue within existing clients
• Address client inquiries, concerns, and issues, coordinating with support and technical teams as needed
• Ensure client satisfaction by resolving issues effectively and efficiently
• Maintain accurate client interaction and activity records using CRM tools
• Provide regular reports and updates on key account performance and opportunities
• Represent Gordian, a provider of facility and construction cost data, software, and services for the building lifecycle

Key Account Representative

• Develop and strengthen relationships with dealerships across South Carolina
• Promote and support Solera Titling’s vehicle registration and titling solutions
• Drive incremental revenue growth within existing accounts
• Onboard, train, and support new sales
• Spend approximately 60–75% of time traveling within the assigned territory and meeting customers
• Provide technical support including deployment, installation, and product utilization
• Identify and resolve customer issues and support software use
• Help customers meet utilization targets and integrate the program into their workflow
• Deliver customer service and manage diverse client requirements
• Determine customer deployment ability and set product utilization objectives
• Inform clients about product developments and DMV rule changes
• Create and maintain user guides
• Provide onsite and remote training to clients
• Support sales initiatives with area sales directors
• Travel to accounts within South Carolina, including overnight stays and air travel as required

Field Account Manager

• Develop and execute omnichannel sales strategies to grow national account business
• Build productive, proactive, and profitable relationships with Lowe’s and other assigned accounts
• Work across VELUX cross-functional departments as needed
• Attend Lowe’s meetings and support business across in-store and e-commerce channels
• Gather, organize, and analyze high volumes of data
• Provide management with reporting and project analysis to support business decisions
• Develop and maintain sales reporting through the BWP reporting system
• Maintain understanding of POS data and provide insight into results
• Develop store planograms and stock recommendation templates by market
• Analyze SKU mix and program rationalization by geographic area
• Maintain SKU systems, compliance programs, operational requirements, and regular agreements within assigned national accounts
• Provide monthly and quarterly reporting on sales and initiative progress
• Prepare and deliver customer and internal presentations, including key account presentations and annual customer meeting materials
• Partner with the field sales team to support managed accounts
• Support execution and analysis of sales promotions
• Coordinate vendor store resets at Lowe’s
• Prepare for and participate in Buying Co-Op spring and fall buying shows
• Monitor trends within Home Center and related business channels

Account Manager II

• Execute a Go-To Market Strategy through prospecting and collaboration with SLED-focused partners
• Build and maintain a constant revenue pipeline
• Manage an individual territory and quota
• Meet or exceed assigned quotas and targets
• Forecast weekly, monthly, and quarterly revenues
• Conduct face-to-face customer and partner meetings to identify and grow opportunities
• Participate in team enablement, forecasting, partner updates, sales efforts, and recognition activities
• Create and track leads, renewals, deal registrations, and quotes in Salesforce.com
• Address customer satisfaction issues and requests
• Drive sales cycles to closure and provide presales support
• Collaborate with the Channel Account Manager and reseller partner network to drive deals and revenue
• Follow up on inbound, web, and corporate event leads
• Perform inbound and outbound prospecting
• Lead customer presentations and demos using GoToMeeting
• Analyze and report on supported opportunities
• Liaise among partners, customers, and Fortinet team members
• Perform other duties and projects supporting business growth

Regional Account Manager, SLED

• Manage a sales territory focused on academic centers, hospital systems, hospitals, private practices, and infusion centers, primarily in Hematology
• Grow and expand the PNH portfolio and other products following FDA approval for appropriate specialists
• Achieve or exceed sales objectives in the assigned territory
• Create and maintain strategically targeted, account-specific business plans
• Develop and maintain clinical, technical, and scientific knowledge
• Educate healthcare stakeholders on disease states, differential diagnosis, testing, and treatment
• Utilize marketing tools and resources, including PowerPoint presentations
• Collaborate with aHUS RAMs, TLLs, SALs, MSLs, Market Access, FRMs, PEMs, Diagnostics, and enterprise partners
• Implement a patient-centric partnership model involving physicians, staff, patients, clinics, and hospitals
• Execute local promotional activities and therapeutic-area programs
• Provide product expertise and customer service to accounts
• Track activities and submit accurate, timely sales reports
• Demonstrate proper product use to clinicians in hospital environments
• Handle customer questions and objections compliantly and triage inquiries appropriately
• Manage time, CRM tools, resources, and workload efficiently
• Interact proactively with Alexion management to refine product and market initiatives
• Work professionally in accordance with company policies and Code of Ethics and Business Conduct

Regional Account Manager

• Track local conservation policy at city and county councils
• Build and maintain relationships with local elected officials, staff, conservation partners, community leaders, state agencies, and stakeholders
• Identify opportunities aligned with CVSC’s statewide goals
• Execute strategies to advance conservation policy at the local level
• Work with policy staff and partners to identify conservation and environmental policies addressing systemic environmental, racial, and economic inequities
• Collaborate with coalition partners to identify campaign needs and develop strategy
• Track, monitor, and analyze local ordinances and policies
• Attend hearings, council meetings, and other public engagement events
• Identify and leverage opportunities between local and state elected officials
• Track and report activities and metrics
• Capture success stories for grant reporting and funding proposals
• Represent CVSC within state and local government and in public settings
• Perform other duties supporting the successful operation of the nonprofit organization

Government Relations Manager

• Maintain partnerships between the health plan and contracted provider networks
• Build client relations to support the highest level of care for members
• Engage providers to align on network performance opportunities and solutions
• Provide consultative account management and accountability for issue resolution
• Drive performance in contract incentive performance, quality, and cost utilization
• Serve as the primary provider contact and liaison with the health plan
• Triage provider issues to internal partners for resolution
• Respond to external provider-related issues
• Investigate, resolve, and communicate provider claim issues and changes
• Enter provider-related demographic information changes
• Educate providers on referrals, claims submission, website usage, EDI solicitation, and related topics
• Conduct provider orientations and ongoing education
• Write and update orientation materials
• Manage network performance for an assigned territory
• Evaluate provider performance and develop strategic improvement plans
• Drive improvements in Risk/P4Q, HBR, HEDIS/quality, cost, and utilization
• Complete special projects and other assigned duties
• Comply with all policies and standards

Provider Engagement Account Manager

• Oversee and grow Abbott’s presence in South Carolina
• Serve as a trusted advisor to existing customers by building relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and achieve annual growth objectives
• Identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future customer needs
• Manage sales processes and account strategy using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning
• Maintain product, market, and competitive knowledge to influence purchasing decisions and position Abbott solutions
• Collaborate with sales, health system, distribution, business analyst, partner, and cross-functional teams
• Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and communication
• Drive growth, market share, revenue, profitability, customer loyalty, contract renewals, and new business for infectious disease diagnostic products

Account Manager – Infectious Disease Diagnostics

• Oversee and grow Abbott’s presence in South Carolina
• Serve as a trusted advisor to existing customers by building relationships, understanding stakeholder priorities, conducting business reviews, and delivering proactive solutions
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and achieve annual growth objectives
• Identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate future customer needs
• Manage the sales process and account strategy using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning
• Maintain product, market, and competitive knowledge to influence purchasing decisions and position Abbott solutions
• Collaborate with sales, health system, distribution, analytics, and cross-functional teams
• Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication
• Drive growth, market share, revenue, customer loyalty, contract renewals, and new business for infectious disease diagnostic products