Account Manager

• Manage end-to-end logistics operations for key Defense/government clients, including air and sea freight forwarding, customs clearance, export/import control, and warehouse coordination
• Develop and maintain relationships with key Defense accounts to ensure customer satisfaction and long-term partnerships
• Coordinate with operations, customer service, finance, and compliance departments to ensure timely and accurate delivery services
• Monitor KPIs, SLAs, operational metrics, and service levels; implement corrective actions as needed
• Ensure compliance with international shipping regulations, documentation requirements, and company policies
• Handle client escalations, provide solutions, and act as the main liaison between clients and operational teams
• Support continuous improvement initiatives to optimize processes, reduce costs, and enhance service quality
• Prepare regular management reports on account performance, operational challenges, and client feedback
• Oversee scheduling, planning, and resource allocation for air and sea shipments
• Perform other related duties and projects assigned by management to meet business needs

Senior Operational Key Account Manager

• Manage and grow a dedicated account portfolio across the Middle East and Africa to meet or exceed annual retention and expansion targets
• Uncover, qualify, and close upsell and cross-sell opportunities within existing accounts
• Support demand forecasting, budgeting, multi-year account planning, and commercial reporting
• Gather product feedback and competitor intelligence to inform regional strategy and product roadmaps
• Lead contract renewal negotiations and secure long-term, profitable agreements
• Maintain accurate account records, engagement logs, and sales forecasts in the CRM system
• Collaborate with Customer Success, Marketing, Sales Operations, and Product teams
• Help maritime and commodity clients maximize the value of Kpler's global trade information and intelligence platform

Account Manager – Maritime

• Own the GCC partnerships marketing programme
• Develop marketing programmes supporting longer and more complex sales cycles
• Translate embedded finance and payments infrastructure into clear commercial value and relevant use cases
• Create thought leadership, content, use cases, and sales enablement materials
• Partner with the Partnerships team on account strategy, opportunity development, relationship building, and pipeline progression
• Maximise strategic memberships and industry associations through thought leadership, content, events, relationship building, and commercial activation
• Own relationship-led activations, including client events, sponsorships, executive hosting, and targeted engagement opportunities
• Collaborate with central Marketing teams across brand, content, digital, product marketing, and communications
• Measure marketing effectiveness and pipeline contribution
• Manage agencies, vendors, budgets, and internal stakeholders
• Build a scalable GCC partnerships marketing playbook

B2B Embedded Partnerships Marketing Manager

• Build and scale Cloudflare’s two-tier distribution business across the region
• Own relationships with distributors and their reseller ecosystems
• Recruit and onboard resellers through distributors
• Enable and certify resellers on Cloudflare solutions
• Drive demand generation through marketing programs and incentives such as MDF/SPIFF
• Build joint business plans with distributor executives
• Run regular business reviews and QBRs
• Own the distribution pipeline, forecast, sales process, and sales targets
• Support the regional sales team in achieving targets
• Ensure territory coverage aligned with regional sales leadership
• Generate distributor- and partner-initiated opportunities through deal registration programs
• Support account planning, account mapping, prospecting, and opportunity qualification
• Deploy Cloudflare partner programs, including compliance, auditing, and daily operational execution
• Represent Cloudflare at partner- and customer-facing events and articulate its solutions and use cases

Senior Distribution Account Manager

• Manage and grow a portfolio of clients, ensuring strong and lasting relationships
• Understand client needs and provide consultative support in commodity derivatives and structured solutions
• Work closely with Portfolio Managers to design and implement risk management strategies
• Deliver presentations, market insights, and reports to clients
• Act as liaison between clients and internal teams (Sales, Trading, Operations, Quant) to ensure seamless delivery of services
• Monitor client activity, performance, and satisfaction, proactively addressing issues or opportunities
• Support business development efforts by identifying cross-selling opportunities and new prospects
• Maintain up-to-date knowledge of commodities, derivatives, and market trends

Relationship Manager

• Manage government and PRO transactions with MOHRE, ICP, GDRFA, Economic Departments, free zone authorities, municipalities, and other relevant entities
• Manage employment and residence visas, work permits, Emirates ID, medical fitness, cancellations, renewals, amendments, and dependant and family visa processes
• Support employee onboarding and exits
• Maintain and renew company trade licences, establishment and immigration cards, registrations, permits, and other government documents
• Coordinate mainland and free zone amendments, branch registrations, notarisation, translation, attestation, and legalisation
• Monitor UAE labour, immigration, licensing, and government regulations and advise HR and management on changes and compliance requirements
• Manage POA preparation and notarisation, court-related matters, legal translations, and document attestation/legalisation with the Legal team and authorities
• Own Emiratisation and Nafis compliance, including MOHRE target monitoring and Nafis registration
• Maintain accurate records for UAE nationals across work permits, WPS, and pension systems
• Manage UAE national pension registration with GPSSA, including registrations, amendments, transfers, and end-of-service cancellations
• Provide Payroll with information required for timely pension contributions
• Support WPS, mandatory medical insurance, unemployment insurance, and other applicable workforce registrations
• Support employees with government requirements and resolve visa and immigration issues
• Support government inspections, audits, and compliance requirements
• Maintain records and renewal trackers for visas, licences, permits, transactions, documents, and fees
• Prepare regular reports and coordinate fee reconciliations with Finance
• Ensure documents submitted to authorities are accurate and complete
• Maintain confidentiality of employee and company information
• Build relationships with government authorities, typing centres, immigration service providers, medical centres, insurers, and other third parties
• Collaborate with HR, Finance, Legal, Payroll, Administration, and business leadership to resolve matters and improve processes

Account Manager jobs in United Arab Emirates

Senior Operational Key Account Manager

Account Manager – Maritime

B2B Embedded Partnerships Marketing Manager

Senior Distribution Account Manager

Relationship Manager

Government Relations Manager