Appraiser

• Write auto damage estimates and guide customers through the repair or total loss process
• Conduct in-person visits and virtual inspections
• Investigate claims through detailed damage reviews and policy interpretation to determine coverage
• Communicate with customers by phone, email, and video chat
• Provide updates and adapt communication to customer preferences
• Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
• Use estimate tools, job aids, and settlement platforms
• Document claims accurately in the claims system
• Maintain clear and timely records throughout the claims process
• Collaborate with body shops and service providers
• Attend onboarding, licensing, and role-specific training

Explore Field Auto Appraiser at Allstate. Review requirements and application details.

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