Bilingual

• Communicate compassionately with clients and respond to case-related questions within the role's scope
• Build professional client relationships and provide regular case updates
• Manage a pre-suit personal injury caseload from intake through the settlement demand stage
• Protect confidential client and case information
• Use Microsoft Outlook, Word, Excel, and Teams for daily work and team communication
• Handle approximately 16 to 30 calls per day
• Collaborate with attorneys and team members on case status, documentation, and next steps
• Manage competing priorities and keep assigned cases moving forward
• Track case progress and follow up on outstanding records, information, and documentation
• Maintain complete and accurate electronic case files
• Prepare case summaries, settlement demand packages, and correspondence for attorney review
• Gather, organize, and review medical records, medical bills, insurance information, and supporting case documents

Explore Bilingual Pre-Suit Case Manager at Job Duck. Review requirements and application details.

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