Bilingual

• Receive and log referrals from phone, fax, email and portals on the same day they arrive
• Check insurance eligibility, benefits and ABA authorization requirements
• Contact families within 24–48 hours of a referral to explain the intake process in English or Spanish
• Collect intake documents such as diagnostic evaluations, prescriptions and consent forms
• Help prepare and submit prior authorizations to Medicaid, managed care and commercial payers, and follow up on them
• Work with BCBAs and LBAs to obtain clinical documents and flag cases that may need a Single Case Agreement
• Track authorization expiration dates and start re-authorizations 30+ days before expiration
• Keep tracking-system records accurate, audit caseload and report on case status
• Work with billing, clinical and scheduling teams to move families smoothly into services
• Follow HIPAA and confidentiality rules
• Serve as the main contact for Spanish-speaking and English-speaking families, referring providers and internal teams
• Report to the Lead Intake Specialist

Explore Intake Specialist, Spanish Bilingual at CrewBloom. Review requirements and application details.

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