Call Center Representative

• Grow sales through strong relationships with travel advisors and agency partners
• Drive quote conversion, booking growth, and advisor engagement through proactive outreach, consultative selling, pipeline management, and consistent follow-up
• Identify opportunities, recommend solutions, and convert travel interest into confirmed bookings
• Achieve sales, conversion, booking, and passenger growth goals
• Receive calls and emails and proactively reach out to travel advisors
• Recommend products, promotions, and upsells to increase revenue
• Build and maintain long-term relationships with travel advisors and agency partners
• Provide consultative sales support and destination expertise
• Communicate professionally and accurately via phone and email
• Maintain assigned quotes, opportunities, sales activities, CRM records, documentation, next steps, and follow-up plans
• Deliver exceptional service while achieving sales goals
• Maintain product, promotion, and destination knowledge
• Participate in coaching, training, professional development, meetings, and MS Teams chats
• Utilize CallMiner to improve sales effectiveness and customer interactions
• Maintain quality scores meeting or exceeding department standards
• Apply coaching to improve communication, customer engagement, and sales results

Explore Travel Sales Advisor Specialist – Contact Center at Globus family of brands. Review requirements and application details.

Travel Sales Advisor Specialist – Contact Center

Travel Service Advisor Specialist – Contact Center

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