Claims Adjuster

• Complete field inspections and related activities, including reading maps and aerial photos and measuring fields and storage bins
• Discuss crop-loss findings with farmers on complex, non-routine, problematic, and controversial claims
• Convey complex regulations and interpretations to claimants, agents, and industry personnel
• Perform fact-finding regarding crop damage and transmit loss information to determine potential indemnities
• Gather relevant facts, apply applicable law, and establish basic principles of negligence
• Complete claim reviews and audits on lower-level adjusters as assigned
• Maintain knowledge of regulatory and company policies and procedures to ensure legal compliance
• Contribute to team projects and accomplish related results as needed

Crop Claims Field Adjuster I

• Handle low to moderate-complexity claims involving material damage, property, and/or liability lines of insurance
• Conduct liability investigation, coverage evaluation, and negotiation of claims
• Communicate with insureds, claimants, and other individuals about benefits, coverages, fault, and the claims process
• Conduct phone and/or field investigations to determine liability and damages
• Attend and participate in legal proceedings as needed
• Identify and obtain statements from insureds, claimants, and witnesses
• Evaluate and determine claim values using property, bodily injury, and liability data
• Negotiate within settlement authority to resolve first- and third-party claims
• Handle administrative functions and update database production reports
• Document and update claim files using company systems including CACS, HUON, HOC, and GUIDEWIRE
• Verify and interpret coverage and gather information to ensure policy applicability
• Coordinate with internal and external departments as required
• Independently resolve claim exposures within level of authority
• Respond quickly to customer needs and problems

Claims Casualty Adjuster

• Complete field inspections, including reading maps and aerial photos and measuring fields and storage bins
• Discuss crop-loss findings with farmers on complex, non-routine, problematic, and controversial claims
• Convey complex regulations and interpretations to claimants, agents, and industry people
• Perform fact finding regarding crop damage
• Record and transmit loss information to accurately determine potential indemnities
• Gather relevant facts, utilize applicable law, and establish basic principles of negligence
• Complete claim reviews and audits on lower-level adjusters as assigned
• Maintain working knowledge of regulatory and company policies and procedures to ensure legal compliance
• Contribute to team projects and related results
• Service agricultural counties within a 50-mile radius of Fresno, Tulare, Kern, and Madera, California
• Travel approximately 50% to cover the territory
• For the Crop Claims Specialist, travel outside the assigned area, participate on CAT teams, and/or provide remote assistance for CROP Claims Care Center calls and CCP claims

RCIS Crop Claims Field Adjuster, Specialist

• Own 1st-party property losses without limit and exercise settlement authority up to $250,000 in structural damage
• Evaluate personal property losses associated with dwelling losses
• Handle claims up to policy limits for all 1st-party coverages, including desk claims as needed
• Direct loss investigations and collaborate with SIU, Subrogation, Bureau Litigation and Claims Coverage Question Unit representatives
• Provide recommendations to management on complex losses
• Work with insureds, contractors, public adjusters and attorneys to resolve highly complex claims
• Develop structural repair bids using Xactimate
• Handle claims across multiple states and understand applicable laws and regulations
• Assess building damage, determine repair scope and write estimates to rebuild homes
• Negotiate repair costs with insureds, contractors, engineers and public adjusters
• Consult outside legal counsel on complex coverage issues
• Respond to catastrophe situations outside the normal work area as required
• Travel as needed for divisional/team meetings and other in-person meetings
• Support company culture through employee resource groups, mentoring, volunteering and cross-functional projects
• Fulfill business needs, including investing extra time and helping other teams

Senior Large Loss Adjuster, Homeowner Claims

• Investigate, evaluate, and adjust minor to moderate severity commercial property claims
• Conduct on-site inspections of commercial properties for covered losses, including fire, wind, water, and vandalism
• Document damage through photographs, measurements, diagrams, and written reports
• Determine cause of loss and confirm policy applicability
• Identify and communicate coverage issues and exposures
• Review commercial property policies, endorsements, and declarations to determine coverage, limits, deductibles, and exclusions
• Communicate coverage determinations to insureds, public adjusters, and agents
• Prepare and issue reservation of rights letters and coverage disclaimers or denial letters with supervision
• Prepare repair or replacement cost estimates using approved estimating software and pricing databases
• Evaluate contractor estimates and invoices
• Negotiate settlements within assigned authority
• Issue claim payments and settlement documentation in compliance with company procedures

Claims Field Adjuster

• Handle catastrophe property claims requiring field investigations and/or inspections
• Establish rapport with insureds and maintain relationships with agents, underwriters, contractors, restoration vendors, and experts
• Maintain knowledge of territory geography, property-claim regulations and law, public safety and regulatory agencies, insurance and legal climate, and public adjusters
• Handle personal property claims involving outside field investigations and/or inspections
• Handle business interruption features with BI specialists
• Work within defined limits and authority on moderately complex assignments
• Investigate, analyze, evaluate, and negotiate personal claims of minimal to moderate complexity and possibly low-complexity commercial claims
• Manage all aspects of claims, including informal hearings, arbitrations, and small claims litigation
• Maintain productivity, confidentiality, and customer service standards
• Implement and coordinate management techniques to mitigate loss and expense payments
• Exercise moderate settlement and reserving authority
• Use a company claims office or home as a base of operations

Senior Adjuster, Field Service Claims

• Handle property claims requiring outside field investigations and/or inspections
• Establish rapport with insureds and maintain relationships with agents, underwriters, contractors, restoration vendors, and experts
• Maintain knowledge of territory geography, property-claim regulations and law, public safety and regulatory agencies, insurance and legal climate, and public adjusters
• Handle business interruption features in conjunction with BI specialists
• Work within specified limits and moderate settlement/reserving authority
• Investigate, analyze, evaluate, and negotiate personal claims of minimal to moderate complexity
• Handle low-complexity commercial claims as needed
• Manage all aspects of claims, including informal hearings, arbitrations, and small claims litigation
• Maintain productivity, confidentiality, and customer service standards
• Implement and coordinate management techniques to mitigate loss and expense payments

• Complete field inspections and related responsibilities, including reading maps and aerial photos and measuring fields and storage bins
• Discuss crop-loss findings with farmers on complex, non-routine, problematic, and controversial claims
• Convey complex regulations and interpretations to claimants, agents, and industry personnel
• Perform fact-finding regarding crop damage, record information, and transmit loss information to determine potential indemnities
• Gather relevant facts, utilize applicable law, and establish basic principles of negligence
• Complete claim reviews and audits on lower-level adjusters as assigned
• Maintain working knowledge of regulatory and company policies and procedures to ensure legal compliance
• Contribute to team projects and related results as needed
• Service agricultural communities and protect farmers and ranchers through crop insurance

• Complete field inspections, including reading maps and aerial photos and measuring fields and storage bins
• Discuss findings of crop loss with farmers on complex, non-routine, problematic, and controversial claims
• Convey complex regulations and interpretations to claimants, agents, and industry people
• Perform fact finding regarding crop damage and transmit loss information to determine potential indemnities
• Gather relevant facts, utilize applicable law, and establish basic principles of negligence
• Complete claim reviews and audits on lower-level adjusters as assigned
• Maintain knowledge of regulatory and company policies and procedures to ensure legal compliance
• Contribute to team efforts and participate in projects as needed
• Travel approximately 50% to cover the territory