Client Partner

• Drive Professional Services revenue growth by building and expanding partner-sourced and partner-influenced pipeline across GSIs, RSIs, SAP partners, cloud providers, and consulting alliances
• Develop repeatable co-sell strategies and joint go-to-market plans that increase Professional Services attach rates and bookings
• Position Professional Services offerings early in cloud, SAP, AI, modernization, migration, and managed services opportunities
• Collaborate with partner sellers, alliance teams, software sales organizations, and delivery leaders to execute strategic account plans
• Establish and manage rules of engagement to create alignment, reduce channel conflict, and drive mutual success
• Package and promote Professional Services solutions including Launch, Boost, AMP, Cloud Factory, SAP Launch for Content, Managed Services, and AI Innovation Services
• Analyze pipeline performance, forecast revenue contribution, and lead business reviews driving accountability and continuous growth
• Shape OpenText Professional Services engagement with technology, consulting, and cloud partners
• Help customers accelerate digital transformation initiatives and achieve measurable business outcomes

Partner Development Executive

• Own the overall performance of a $15–20M portfolio of strategic enterprise accounts, including revenue, margin, forecasting, renewals, and growth.
• Set annual account and portfolio targets and maintain visibility into performance.
• Protect and grow client relationships and identify expansion opportunities.
• Build pipeline through new SOWs, retainers, change orders, and multi-phase transformation programs.
• Identify whitespace and partner with Sales, Solutions, and Practice leadership on executable plans.
• Develop and execute Account Growth Plans.
• Serve as a trusted executive partner to VP, SVP, and C-suite client stakeholders.
• Develop multi-year digital roadmaps connecting technology investments to business outcomes.
• Establish executive engagement, QBR, and annual planning rhythms.
• Own client escalations and resolve issues constructively.
• Navigate scope, delivery, performance, and commercial conversations.
• Translate client challenges into measurable-value opportunities and develop business cases and executive recommendations.
• Expand client relationships across Zaelab’s broader capabilities.
• Build and lead the portfolio team, including Client Partners, engagement and delivery leaders, and account operations resources.
• Own hiring, staffing, coaching, and performance management.
• Establish scalable account management practices and a culture of accountability, transparency, and client ownership.
• Partner with Delivery, Sales, Solutions, and Practice leadership to align strategy with execution.
• Contribute to go-to-market strategy across B2B manufacturing, distribution, and industrial sectors.
• Help scale Zaelab’s Client Services organization, processes, and operating model.
• Participate in leadership planning, budgeting, hiring, capacity planning, and strategic priorities.
• Retain and strengthen the portfolio while delivering revenue and margin targets.
• Establish growth plans, advance expansion pipeline, strengthen executive relationships, and create predictable portfolio performance within 12 months.

Senior Director, Client Partner

• Serve as a trusted BCM One resource within the Bridgepointe ecosystem
• Build strategic relationships with sellers and key stakeholders
• Develop a clear plan for partner engagement and growth
• Build partner awareness through conversations, presentations, training, product updates, and in-person meetings
• Engage sellers early and identify and qualify opportunities
• Connect opportunities with National Account Executives and internal experts
• Use CRM and partner activity data to understand performance, prioritize relationships and opportunities, forecast effectively, and focus efforts
• Help partners navigate channel conflicts, service concerns, and business challenges
• Coordinate resources across Sales, Sales Operations, Finance, Product, and other BCM One teams
• Own and refine partner strategy to convert stronger engagement into sustainable year-over-year revenue growth

Partner Development Manager

• Serve as the day-to-day contact for assigned client accounts and support the Client Executive and broader account team
• Build working relationships with HR teams, benefits administrators, consultants, and other client contacts
• Respond to client inquiries, route requests to internal teams, and follow through to resolution
• Maintain account records, client communications, and action items in Salesforce and other internal systems
• Support client meetings by preparing agendas, tracking action items, and coordinating follow-up
• Process eligibility updates, benefit changes, plan configuration requests, and routine account maintenance
• Coordinate with Operations, Eligibility, Billing, Clinical, and IT teams to execute client requests
• Support implementations, renewals, and benefit changes by tracking timelines and deliverables
• Validate information and escalate discrepancies or issues
• Monitor account performance metrics, pharmacy spend, and utilization trends; surface insights and optimization opportunities
• Prepare and contribute to quarterly business plans, financial performance summaries, and client-facing reporting packages
• Identify cost-savings opportunities and operational efficiencies; escalate upsell or growth opportunities
• Triage and resolve client issues while communicating status clearly to clients
• Escalate complex or high-impact issues to the Director, Client Management or Client Executive
• Participate in regular account team meetings to align on client priorities and action items
• Follow company policies, procedures, and compliance requirements
• Maintain accurate documentation of client requests, decisions, and completed work
• Identify opportunities to improve processes, client experience, and operational efficiency
• Participate in training and professional development activities

Client Manager

• Win new employer business through consultative, end-to-end sales processes.
• Build, manage, prioritize, and nurture pipelines of employer prospects within health plan programs.
• Lead calls and meetings with external partners and employer stakeholders.
• Negotiate commercial terms and close deals.
• Design nurture approaches for stalled or lost opportunities.
• Improve sales and account-management processes, including sales-to-activation-to-growth handoffs and ordering and fulfillment pathways.
• Serve as a key point of contact for existing healthcare partnerships.
• Monitor account performance and engagement.
• Identify and pursue upsell, expansion, renewal, reactivation, and reference opportunities.
• Gather partner feedback and turn it into actionable recommendations.
• Collaborate with marketing, product, operations, legal, and other internal teams.
• Represent Oura’s healthcare partnership programs professionally.
• Deliver signed employer accounts, measurable partnership engagement and results, expansion or reactivation revenue, and concrete process improvements within the first 12 months.

Manager, Partner Development – Health Plan, Employer

• Partner with leaders to assess capability gaps and align learning strategies with enterprise goals
• Develop annual and multi-year learning plans for assigned business areas
• Ensure learning initiatives support performance, engagement, and culture objectives
• Serve as a trusted advisor to senior leaders and HR Business Partners
• Conduct needs assessments using performance consulting methodologies
• Diagnose root causes of performance gaps and recommend systemic solutions, including learning, process, structure, or leadership interventions
• Facilitate strategic conversations related to leadership development, team effectiveness, and change management
• Engage in the design process of evidence-based learning solutions using adult learning principles
• Incorporate modern learning technologies and analytics to enhance engagement and measure impact
• Facilitate high-impact leadership and team development sessions as needed
• Support organizational effectiveness initiatives, including team interventions, culture initiatives, leadership development frameworks, and change efforts
• Facilitate team sessions focused on alignment, accountability, communication, and performance
• Utilize assessments such as 360 feedback, personality, and engagement data to inform development strategies
• Partner on succession planning, individual development planning, and leadership readiness efforts
• Establish success metrics and evaluate the effectiveness of learning interventions
• Leverage engagement surveys, performance metrics, 9-box insights, and KPIs to refine strategies
• Continuously identify opportunities to enhance learning impact and business value
• Perform any other duties as required to ensure Health Plan operations and department business needs are successful

Learning & Development Partner

• Own and grow a dedicated national sales pipeline across endemic and non-endemic categories
• Identify new revenue opportunities through strategic prospecting, account mapping, market intelligence, and senior-level outreach
• Build, expand, and steward direct-client and agency relationships with senior brand marketers, CMOs, media leaders, and investment teams
• Translate client business challenges, audience objectives, and marketing priorities into integrated partnerships across branded content, video, digital media, social, print, experiential, and custom activations
• Develop category-specific sales narratives for Dwell and Domino’s design-minded audiences
• Lead the end-to-end sales process from prospecting and pitch development through negotiation, closing, and renewal
• Achieve and exceed individual revenue goals while maximizing partnership value and profitability
• Partner with editorial, marketing, creative strategy, client services, and ad operations teams
• Maintain Salesforce pipeline management and client activity tracking
• Provide weekly and monthly revenue forecasts and opportunity updates
• Track advertising spend, competitive activity, category trends, and marketplace shifts
• Develop revenue opportunities and strengthen Dwell and Domino’s position with endemic and non-endemic marketers

Senior Client Manager

• Recruit new strategic Managed Service partners
• Build revenue-generating security service offerings
• Stay current on the SentinelOne competitive landscape and sell the value of its solutions and services relative to competitors
• Provide partners with timely product and MSP/MSSP model updates
• Work with internal teams to build service offerings and develop launch content with partners
• Drive program management and governance for service offering launches
• Evangelize partner service offerings
• Bring the partner voice back into SentinelOne’s sales organization
• Prepare and deliver accurate weekly forecasts of MSP/MSSP revenue for the assigned territory
• Stay aligned with local teams on forecasting, enablement, and partnership launches

Partner Development Manager, Acquisition

• Own and grow a fixed, named portfolio of 3 to 10 MSP Ecosystem partners.
• Serve as the primary business owner of each partner relationship and build revenue-generating security service offerings.
• Develop and execute strategic business plans for each named partner.
• Establish and maintain senior relationships with partner executives and key sales leaders.
• Drive pipeline and revenue through partner marketplaces or distribution motions.
• Stay current on SentinelOne’s competitive landscape and sell the value of its solutions and services.
• Provide partners with product and MSP/MSSP model updates.
• Collaborate with internal teams to build service offerings and launch content.
• Drive program management and governance for service offering launches.
• Develop and track KPI metrics to assess partnership effectiveness.
• Equip partners with tools and resources to scale go-to-market activities and meet training, certification, and support requirements.
• Evangelize partner service offerings and bring partner feedback to SentinelOne’s sales organization.
• Prepare and deliver revenue forecasts for the named book of business.
• Collaborate cross-functionally with Sales Engineering, Professional Services, Customer Success, Marketing, and Support to reduce churn, close deals, and drive revenue and product adoption.
• Design and implement joint go-to-market campaigns and run account planning aligned to MEDDPICC.
• Travel moderately, typically 25% to 50%, to build and sustain in-person partner relationships.
• Report to the Director, Global MSP Ecosystem Sales.

Partner Development Manager, MSP Ecosystem

• Lead intake, qualification, and distribution of new requisitions with the Category Leader
• Manage requisition statuses and priorities and ensure client alignment
• Submit candidates to clients and coordinate candidate review and feedback
• Oversee interview coordination with clients
• Conduct interview preparation sessions and debriefs with candidates
• Manage the offer process with the Recruiter and/or Category Leader
• Track and report on pipeline health, submittal activity, and time-to-fill metrics
• Oversee consultant onboarding, assignments, extensions, and offboarding
• Conduct consultant check-ins with Hiring Managers/Program
• Collaborate with Client Partners on consultant performance and issue resolution as needed
• Ensure compliance with program requirements, including candidate fraud prevention, documentation standards, and onboarding requirements
• Track and report on program KPIs
• Establish and expand influential relationships with the program and/or client
• Collaborate with Client Partners to share account insights and identify opportunities for growth