Consultant

• Deliver customer-obsessed service that drives customer satisfaction and first-call resolution
• Provide timely and accurate information on Everyday Banking enquiries, account openings and processes via telephone and online channels
• Support and educate customers on using digital platforms for personal banking
• Provide support for digital onboarding processes
• Listen, build trust and ask the right questions to exceed customer expectations and improve customer outcomes
• Contribute to a team culture balanced across people, customer, risk and performance
• Ensure compliance with internal policies, procedures and external legislative requirements

Banking Consultant

• Design and deploy F5 Distributed Cloud (XC) solutions across public, private, and hybrid cloud environments
• Deliver secure application networking, API protection (WAAP), and DDoS mitigation for enterprise customers globally
• Automate deployment and configuration using Terraform and Ansible
• Own the technical relationship with clients directly — proactive guidance, not just execution

F5 Consultant, BIG IP, Kubernetes

• Own the technical pre-sales process for assigned enterprise opportunities in ANZ, from discovery through proof-of-concept and proposal
• Ensure the technical quality and accuracy of solution designs, demonstrations, and proposals for ANZ enterprise prospects
• Build trusted technical advisor relationships with prospective client technical and business stakeholders across ANZ
• Translate prospect technical requirements into product feedback for Engineering and Product teams
• Lead technical discovery covering contact centre architecture, integration landscape, and conversational AI requirements
• Design and deliver customised demonstrations, proof-of-concepts, and solution prototypes
• Develop technical sections of RFP/RFI responses, proposals, and SOW documents
• Build and maintain demo environments, scripts, and technical assets for the pre-sales library
• Partner with ANZ Account Executives to develop win strategies and identify technical champions
• Respond to technical due diligence, security questionnaires, and architecture reviews
• Provide feedback to Product and Engineering on enterprise prospect requirements and competitive gaps
• Support customer-facing events, webinars, and industry conferences with technical presentations
• Hand over from sales to deployment and support the delivery team

Solution Enterprise Consultant

• Configure, administer and support Okta environments
• Lead SaaS application onboarding and identity integration activities
• Develop and maintain Infrastructure as Code using Terraform
• Implement and support SAML, OIDC and SCIM integrations
• Troubleshoot authentication, authorisation and federation issues
• Collaborate with internal stakeholders, application owners and project teams
• Ensure IAM solutions align with security, governance and compliance requirements
• Support automation and continuous improvement initiatives across the identity platform
• Produce and maintain technical documentation and operational procedures

Okta IAM Consultant

• Design, implement, and document complex middleware platforms
• Design, build, and implement middleware platforms and systems to agreed specifications
• Provide input into high-level and detailed designs
• Deliver services on time and to budget
• Evaluate customer business needs and contribute to strategic planning
• Provide advice, consultancy, and thought leadership to customers
• Identify and advise management of potential problems and follow-on business opportunities
• Assist with sales proposals
• Liaise with customers during preliminary installation and testing
• Lead defined projects and mentor team members
• Collaborate with customer, technical, business, project management, and vendor stakeholders to deliver outcomes

Middleware Consultant

• Lead functional workstreams across major utility client engagements, defining target operating models, business processes, and solution roadmaps
• Drive requirements gathering, As-Is/To-Be process mapping, gap analysis, and functional specification development
• Advise client stakeholders by translating complex utility domain challenges into scalable technology solutions
• Advise on modernization of legacy environments across Retail, Transmission, Distribution, and Smart Metering
• Provide functional subject-matter guidance on utility platforms including SAP S/4HANA Utilities/IS-U, Oracle CC&B/MDM, Utilities Cloud, GIS, EAM, and ADMS
• Oversee business process design and support functional testing (SIT/UAT), data migration strategy, and operational cutover activities
• Manage delivery scope using Agile, Hybrid, or Waterfall project management frameworks
• Partner with global onshore/offshore delivery teams to ensure solution alignment, quality execution, and milestone tracking
• Mentor junior consultants and manage day-to-day team performance within project workstreams
• Contribute to pre-sales efforts, RFPs, scope estimation, and technical pitch decks
• Build reusable assets and solution accelerators and publish domain thought leadership

Lead Consultant – Energy & Utilities Transformation

• Contribute proactively to the club sales budget using sales promotions and referral campaigns
• Generate and convert high-quality sales leads through community outreach, referrals and identifying new business opportunities
• Achieve the required number of telephone lead contacts to maximise sales opportunities
• Provide sales presentations and tours to prospective members
• Create positive and personalised member journeys
• Achieve successful outcomes for enquiries
• Open and close the club according to the club roster
• Participate actively in member retention programs
• Make regular service calls to new and existing members
• Recommend club-based products to improve members’ results and experience

Member Support Consultant

• Work closely with mining clients and technical teams on projects across diverse sites
• Develop practical environmental solutions for mine planning and closure
• Complete background reviews supporting conceptual model development
• Contribute to detailed mine closure plans, cover system design, and construction support for field trials
• Collaborate with geotechnical, geoscience, hydrology, and geochemistry teams
• Help design mine and tailings plans using multiple software packages
• Prepare project cost estimates
• Assist with technical documentation, proposals, and technical reports under mentor guidance
• Build relationships with internal teams, external stakeholders, and clients
• Assist with planning and conducting site visits and field investigations, including material sampling programs
• Complete hazard assessments and other HSE project requirements
• Follow internal procedures and policies, participate in safety training, and promote a safety culture
• Engage in critical thinking, evaluate issues and risks, and recommend solutions
• Participate in business development initiatives

Junior Consultant

• Support complex strategy and commercialisation projects across multiple sectors, primarily fusion and nuclear fission
• Develop technology roadmaps and market entry strategies for cleantech innovation, particularly in nuclear energy and fusion
• Engage with global clients and stakeholders, from government departments to startup founders
• Guide team members, project manage delivery, and ensure client outcomes are met
• Support clients through their commercialisation journey, from ideation to go to market
• Represent Helixos through thought leadership and partnership building across the cleantech ecosystem
• Lead strategy engagements end to end, from shaping project scope through to delivering final insights
• Take ownership of workstreams and conduct strategic analysis
• Translate complex technical information into clear, actionable insights
• Mentor junior consultants and collaborate across the Helixos team on commercialisation, communications, and technical advisory work

Senior Strategy & Commercialisation Consultant

• Proactively engage with employees of clients as they approach the end of their current novated lease, beginning around 12 months before lease expiry.
• Identify opportunities to retain customers through new novated leases, lease extensions and aftermarket sales.
• Sell novated leases through End of Lease lead sources.
• Up-sell and cross-sell novated products and services.
• Keep accurate sales activity records in the CRM and report revenue within required timeframes.
• Prioritise retaining customers’ business with FleetPartners.
• Ensure a high level of customer experience at End of Lease.
• Attend relevant product and skill courses and share relevant points with other Consultants.
• Meet individual monthly sales budgets.
• Facilitate end-to-end customer service from initial enquiry through vehicle delivery.
• Arrange customer quotations and facilitate credit applications.
• Manage customer queries and complete administration, including preparing quotes and retrieving sale-related documents.

Consultant jobs in Australia