Customer Success Manager

• Map how customer master data is collected, updated, used, and shared across teams and systems
• Identify quality issues, duplicate records, and gaps in accountability and controls
• Analyze customer service and relationship-management processes, translating their needs into CRM requirements
• Structure the scope, future-state processes, business rules, and metrics in collaboration with the business, Data, and IT teams

Explore Mid-Level Process Transformation Analyst – Focus on Processes,… at VIAFLOW®. Review requirements and application details.

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