Engineering Manager

• Assume overall responsibility for the company
• Take full responsibility for the P&L and achieve growth and profitability targets
• Work closely with the existing team to improve and further develop the software platform based on customer feedback and evolving market requirements
• Drive the implementation of AI capabilities and identify practical use cases to enhance the platform, customer experience, and efficiency
• Translate customer needs and market insights into clear product priorities and development initiatives
• Lead, motivate, and develop a small, highly specialized team
• Work closely with the private equity shareholder and the Board on implementing the Value Creation Plan
• Prepare the company for a potential exit
• Work with the founder and current CEO during an approximately 6- to 9-month transition period
• Assume CEO responsibilities as part of a planned leadership succession

Country Manager – Software

• Manage and deliver all engineering services across the EMEA portfolio
• Lead all technical aspects of facilities services and Hard Services delivery across regional sites
• Lead Hard Services management covering budgets, schedules, procurement, quality and risk, statutory compliance, and governance
• Develop and implement consistent maintenance management practices across sites
• Lead service partners and teams to drive performance and best practices
• Provide technical support for the client’s leased space
• Lead regional sourcing for technical products and services
• Support JLL and client business pursuits
• Manage the JLL Engineering Operations Audit program
• Deliver cost reduction and sustainability programs
• Use quantifiable, data-driven information from technology platforms to deliver improvement strategies
• Identify applicable energy management best practices and innovations with the EMEA Sustainability Manager
• Manage UK engineering budgets, forecasts, and financial-timetable compliance
• Lead the UK engineering function in support of client accreditations and certifications, including ISO50001 and ISO550001
• Build and maintain relationships with the client team, business partners, and cross-functional groups
• Manage internal and external SLAs and KPIs to meet or exceed contractual commitments
• Promote high levels of customer service and best practices
• Ensure business continuity plans maintain minimum service disruption
• Conduct risk assessments and follow health and safety protocols
• Perform other duties requested by the EMEA Account Director

EMEA Regional Engineering Director

• Manage and develop backend and frontend engineers through regular feedback and career conversations
• Collaborate with go-to-market teams to support customers and prospects using Observability collection
• Partner with product and engineering leadership on Fleet Management, the Kubernetes Monitoring Helm Chart, and the Instrumentation Hub
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, learning, experimentation, innovation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

Engineering Manager – Observability

• Manage and develop backend and frontend engineers
• Provide regular feedback and support career growth through career conversations
• Collaborate with go-to-market teams to support customers and prospects through their Observability collection journey
• Partner with product and engineering leadership on Fleet Management, the Kubernetes Helm Chart, and the Instrumentation Hub
• Guide projects from ideation through planning, execution, and post-launch
• Ensure consistent delivery of high-quality results
• Foster psychological safety, learning, experimentation, innovation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Manage and develop a team of backend and frontend engineers
• Provide regular feedback and support career growth through career conversations
• Collaborate with go-to-market teams to support customers and prospects through their observability collection journey
• Partner with product and engineering leadership on Fleet Management, the Kubernetes Monitoring Helm Chart, and the Instrumentation Hub
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, innovation, experimentation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Manage and develop backend and frontend engineers through feedback and career conversations
• Collaborate with go-to-market teams to support customers and prospects through their Observability collection journey
• Partner with product and engineering leadership to integrate Fleet Management, the Kubernetes Helm Chart, and the Instrumentation Hub into Grafana Cloud’s end-to-end user experience
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, innovation, learning, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Manage and develop a team of backend and frontend engineers
• Provide regular feedback and support career growth through career conversations
• Collaborate with go-to-market teams to support customers and prospects through their observability collection journey
• Partner with product and engineering leadership to integrate Fleet Management, the Kubernetes Monitoring Helm Chart, and the Instrumentation Hub into Grafana Cloud’s end-to-end user experience
• Guide projects from ideation through planning, execution, and post-launch
• Foster psychological safety, innovation, experimentation, and continuous improvement
• Contribute across team boundaries and partner with other functions to solve customer problems

• Actively acquire new customers in the logistics and transport sector
• Present and sell software solutions
• Build and maintain long-term customer relationships
• Develop and implement sales strategies
• Meet and exceed defined sales targets
• Work closely with the Development and Product teams to implement customer-specific requirements
• Analyze market and competitive developments

Sales Manager – Software, IT Solutions

• Lead the Frontend Platform and Navigation squads, owning their performance, delivery and customer outcomes
• Set expectations, delegate, coach and develop team members, provide feedback, address performance gaps and build trust and accountability
• Own hiring and team planning across both squads
• Lead discovery with customers, community members and internal users to shape roadmaps and priorities
• Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs
• Own delivery from discovery through rollout and measurement, including milestones, risk management and interventions
• Use AI to synthesise research and feedback, inform roadmap and resourcing decisions, and streamline coordination and reporting
• Lead adoption of AI and automation across engineering and operational workflows
• Set engineering direction for frontend foundations, developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities
• Set engineering direction for navigation, search and resource organisation, including AI-assisted discovery
• Uphold engineering standards for quality, security and operability, including validation of AI-assisted work
• Lead improvements across Grafana and R&D that increase engineering productivity and business outcomes
• Participate in the engineering management on-call rota and drive improvements that reduce recurring disruption
• Use Grafana AI capabilities for observability and incident investigation, contributing to product feedback and roadmap decisions

Senior Engineering Manager, Grafana Frontend

• Lead the Frontend Platform and Navigation squads, owning performance, delivery and customer outcomes
• Set expectations, delegate, coach and develop team members, provide feedback, address performance gaps and build trust and accountability
• Own hiring and team planning across both squads
• Lead discovery with customers, community members and internal users to shape roadmaps and priorities
• Partner with Product, Design and engineering leaders to set priorities, resolve dependencies and make trade-offs
• Own delivery from discovery through rollout and measurement, including milestones and risk management
• Use AI in management work to synthesise research, inform roadmap and resourcing decisions, and streamline coordination and reporting
• Lead adoption of AI and automation across engineering and operational workflows
• Set engineering direction for frontend foundations, developer experience, accessibility, architecture, tooling, reliability and multitenant capabilities
• Set engineering direction for navigation, search and resource organisation
• Uphold engineering standards for quality, security and operability, including evaluation of AI-assisted work
• Lead improvements across Grafana and R&D that increase engineering productivity and business outcomes
• Participate in the engineering management on-call rota and drive improvements that reduce recurring disruption
• Use Grafana AI capabilities for observability and incident investigation, contributing feedback to product roadmaps