Executive Assistant

• Ensure exam-room equipment is in working order, sterilize instruments, and maintain diagnostic equipment
• Follow OSHA guidelines for cleaning and disposing of hazardous materials
• Triage patient-care and physician phone calls
• Administer injections and medications as directed by the provider
• Perform clinical procedures and phlebotomy
• Complete lab requisitions accurately with diagnosis and demographic information
• Prepare and replenish supplies, maintain inventories, and order supplies
• Maintain patient-care logs and research missing test results
• Greet patients, determine their medical needs, and respond appropriately
• Prepare accurate and complete medical records; record chief complaints and vital signs
• Prepare patients for provider encounters
• Assist with specimen collection and instruct patients on test preparation
• Schedule special procedures, notify patients about referrals and preparations, and obtain pre-certification
• Process prescriptions under physician direction and communicate test results and physician messages
• Attend staff meetings
• Provide secretarial support as staffing needs indicate
• Review cancellations and no-shows with physicians and reschedule patients as clinically indicated
• Float to other practices as required

Medical Assistant – Medical Secretary

• Greet patients in person and over the phone
• Schedule, confirm, and manage patient appointments using EHR systems
• Register new patients and update existing patient information
• Handle incoming calls, messages, and faxes and ensure timely communication between patients and providers
• Process insurance information and verify eligibility
• Collect co-pays and process payments
• Maintain organized and confidential patient records
• Prepare and manage correspondence, reports, and medical documents
• Coordinate referrals to specialists and follow up on authorizations
• Support medical staff with administrative tasks
• Maintain a clean and welcoming front desk and waiting area
• Follow hospital and department policies, mission statement, code of ethics, standards of conduct, and compliance plan
• Protect patient privacy and handle work-related information confidentially
• Improve services and departmental processes
• Follow patient safety practices, including accepted abbreviations, two patient identifiers, safe injection practices, isolation precautions, PPE, and hand hygiene
• Work in a busy medical practice environment and provide high-quality, efficient service

Medical Secretary

• Support one or more consultants in all aspects of client engagements.
• Plan, execute, and finalize projects according to strict deadlines.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Arrange candidate, client, business development, assignment-related, internal, and video-conference meetings.
• Prepare consultants for meetings and presentations, including documents, materials, reminders, and travel time.
• Manage complex calendars and prioritize meetings and calls.
• Attend meetings and take notes as needed.
• Coordinate complex travel plans, itineraries, agendas, and travel-related documents.
• Process consultant and candidate expense reimbursements.
• Compose, prepare, and edit confidential correspondence.
• Provide telephone, visitor, event-planning, reception, and ad-hoc administrative support.
• Maintain the global database with accurate client, candidate, internal, document, note, email, and appointment records.
• Support office operations and assist other Executive Assistants with work overflow.
• Serve as client and candidate liaison and single point of contact for key logistics.
• Communicate on behalf of consultants with clients, candidates, and internal teams.
• Assist with client needs during consultant absences.
• Coordinate with consultants and research stakeholders to meet deadlines and serve client and candidate needs.
• Produce high-quality client and candidate deliverables within designated timeframes.
• Prioritize conflicting needs and complete time-sensitive projects.
• Assist accounting with billing, client invoicing, and receivables.
• Build relationships with high-level executive candidates involved in confidential projects.
• Create and own processes supporting the consultant’s business development strategy.
• Collaborate on marketing presentations and materials and finalize materials for pitches and events.

• Serve as a frontline representative of BILH Specialty Care
• Provide customer service to patients and staff
• Handle phone interactions
• Perform patient registration
• Schedule appointments
• Collect co-payments and handle billing
• Make appointment confirmation calls
• Help ensure patients receive the right care at the right time

Medical Secretary – Gastroenterology

• Serve as a frontline representative of BILH Primary Care
• Provide customer service to patients and staff
• Handle phone interactions
• Perform patient registration
• Schedule appointments
• Collect co-payments and handle billing
• Make appointment confirmation calls
• Help ensure patients receive the right care at the right time

• Serve as the first point of contact for executives in person and by phone
• Maintain and protect highly confidential corporate information
• Manage executives’ schedules, meetings, and appointments
• Coordinate meeting logistics, agendas, IT equipment, presentations, catering, and attendee updates
• Produce presentations and prepare letters, emails, and other executive correspondence
• Screen calls and route executive correspondence and emails
• Prepare purchase orders, check requests, and executive expense reports
• Manage corporate American Express card usage and submit payments
• Coordinate conference calls and WebEx meetings
• Arrange domestic and international executive travel
• Schedule and manage employee and external company events
• Support multifaceted project management initiatives
• Manage vendor relationships
• Create and maintain a branded company headquarters
• Perform other duties as assigned

• Perform secretarial duties and coordinate unit/floor procedures under the Nursing Director
• Answer and manage unit phone calls, take messages, and place pages and calls
• Collaborate with healthcare team members and other departments
• Schedule patient diagnostic tests, appointments, and consults
• Maintain, label, copy, and file patient medical records
• Initiate and track Facilities, Bio Med, Housekeeping, and IT requests and work orders
• Order, expedite, and distribute unit, clerical, and patient-care supplies
• Coordinate patient admissions, transfers, discharges, transportation, and equipment
• Use bed management, Meditech, Quadramed, VOCERA, and other hospital systems
• Enter and update administrative, bed management, diet, code status, medication reconciliation, restraint, billing, and recovery-charge information
• Receive and orient visitors and provide basic unit information
• Answer patient call lights and communicate requests to clinical staff
• Provide clerical support and back-up patient transport coverage
• Float to other pods or units as requested
• Orient or precept new personnel and act as a resource
• Attend staff meetings, safety events, continuing education, and quality-improvement activities
• Participate in unit projects, committees, SEAQ programs, and interdisciplinary patient/family-centered care

Unit Secretary

• Provide medical assistant and medical secretary support
• Care for and protect patients, colleagues, and communities

• Serve as a frontline representative of BILH Specialty Care
• Provide customer service to patients and staff
• Handle phone interactions
• Register patients
• Schedule appointments
• Collect co-pays and handle billing
• Make appointment confirmation calls
• Help ensure patients receive the right care at the right time
• Set the tone for a positive patient experience

• Serve as the nursing unit receptionist
• Maintain patient records
• Transcribe and communicate physician orders
• Maintain order at the nursing station
• Handle nursing unit communication
• Perform other related duties as assigned or requested

Executive Assistant jobs in Massachusetts

Medical Assistant – Medical Secretary

Medical Secretary