Field Engineer

• Provide technical customer service and support during installation, commissioning, and servicing of automated bagging and palletizing equipment
• Assist customers in person, by phone, or by email
• Respond to service requests and troubleshoot problems on-site and remotely
• Educate and train customers on equipment and safety features
• Supervise local electricians, assemblers, and welding personnel during installation
• Ensure equipment functions properly and safely
• Test local inputs and outputs, devices, control interlocks, and alarms
• Complete service trips safely, efficiently, and within allotted time
• Support sales representatives with technical information, upgrade and parts recommendations
• Complete job and expense reports
• Document project status, on-site changes, safety issues, processes, procedures, and service-manual feedback
• Use SugarCRM to manage customer relationships, solutions, service-trip reports, tasks, and status
• Support internal and external customer-service needs and communicate unmet expectations
• Provide after-hours technical support
• Participate in continuous-improvement and cross-functional teams
• Maintain professional and technical knowledge through networks, societies, workshops, and publications
• Contribute to team efforts and perform other assigned duties

Field Service Technician

• Read electric and natural gas meters in the Denver Metro area
• Physically or remotely gather onsite electric and natural gas meter billing information
• Drive extensively throughout the Denver metro area
• Complete meter reading routes while meeting strict deadlines
• Work outdoors in rain, sleet, snow, extreme heat, and other weather conditions
• Interact with customers courteously and provide excellent customer service
• Perform all work safely and follow company/client procedures
• Use computers and technology as needed
• Perform other duties as assigned

Field Service Technician, Meter Reader

• Perform electrical testing, maintenance, and repair services on electrical distribution systems and equipment
• Travel to industrial and commercial customer sites
• Inspect, test, troubleshoot, perform start-up, and collect data on low-, medium-, and high-voltage electrical systems from 480 V to 600 kV
• Perform instrument transformer tests
• Conduct power transformer testing using Doble, TTR, insulation resistance, and related methods
• Test electro-mechanical and solid-state relays
• Perform cable testing, including Tan Delta, Power Factor, VLF, and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium-, and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner
• Work with a team to complete assignments safely, efficiently, and to high quality standards

• Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order
• Conduct on-site scheduled planned maintenance visits
• Provide diagnosis and repair support for customers and other field personnel
• Cultivate and develop positive working relationships with customers, system users, and company personnel
• Travel, often on short notice, to customer sites to resolve problems or support other field service personnel
• Complete and submit field service reports
• Provide training to customers and users on system maintenance
• Provide feedback to product quality teams
• Update and correct Thermo Fisher system documentation
• Provide guidance for reports, including identifying and isolating outstanding system problems
• Act as a subject expert and resource for training

Field Service Engineer II – SEM/SDB

• Travel to industrial and commercial customer sites
• Inspect, test, troubleshoot, perform start-up, and collect data on low-, medium-, and high-voltage electrical systems from 480 volts to 600 kV
• Perform instrument transformer tests
• Conduct power transformer testing using Doble, TTR, insulation resistance, and related methods
• Test electro-mechanical and solid-state relays
• Perform cable testing using Tan Delta, Power Factor, VLF, and DC Hipot
• Troubleshoot automatic transfer switches
• Test low-, medium-, and high-voltage switchgear and circuit breakers
• Perform moderately complex relay calibration and power metering
• Rotate emergency on-call duty and respond to customer emergencies in a timely manner

NETA III/IV Field Service Technician

• Install, remove, replace, maintain, troubleshoot, and repair GPS OCX equipment at deployed remote sites and operational environments globally
• Perform advanced troubleshooting, diagnostics, and repair of electronic, electrical, mechanical, and information technology systems
• Develop and implement preventative maintenance strategies to improve equipment reliability and longevity
• Analyze equipment performance data and recommend modifications or upgrades
• Coordinate travel planning and execution for 17 remote sites, including foreign travel
• Assess system risks, recovery, and corrective actions using independent judgment
• Use and redline established maintenance procedures in compliance with industry standards and program protocols
• Document maintenance procedures, service reports, and technical recommendations
• Serve as primary maintenance advisor to government customers and internal teams onsite and in planning meetings
• Manage equipment installation, upgrade, and long-term maintenance projects
• Coordinate with engineering, logistics, and subject matter expert teams to source replacement parts and implement design improvements
• Ensure compliance with safety regulations and industry best practices
• Determine appropriate maintenance with the system administrator travel teammate
• Support operations and maintenance tasks at Schriever Space Force Base when not traveling
• Safeguard, transport, and utilize COMSEC material at required remote sites
• Work at SSFB to plan upcoming travel and maintenance, assist OCX hardware ground support efforts, and support the maintenance team
• Perform other duties assigned by the supervisor

Field Service Engineer

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job
• Provide local field service support to customers using material handling equipment

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks
• Perform assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completing each job
• Provide local field service support to customers