Field Engineer

• Spend most of the time in front of customers to influence component selection
• Utilize advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment
• Manage supplier and customer expectations through relationship building and stakeholder updates
• Identify key relationships among decision makers within suppliers and customers
• Grow the account base each quarter
• Drive demand creation by maximizing Arrow content on designs
• Understand customer needs and leverage Arrow engineering and design services to facilitate solutions
• Apply technical knowledge to influence designs using solution selling, resources, and strategies
• Identify solutions and resolutions to customer design needs and issues
• Monitor performance metrics and take corrective action to meet or exceed targets
• Present technical seminars and workshops around supplier lines
• Provide frequent updates to the field sales team and motivate activity around supplier lines
• Partner with sales across pre- and post-sales activities, providing technical support and consulting
• Conduct technical calibrations and research with sales, Arrow departments, and suppliers in support of customer design
• Champion design-win priorities, initiatives, and promotions by obtaining sales buy-in and support
• Participate in strategic branch meetings and QBRs
• Develop and drive strategic technical plans by supplier line or customer solution
• Participate in ArrowEDGE initiatives through branch training and customer calls
• Organize customer engineering events
• Meet with suppliers to review customer design activity and identify solutions to promote
• Attend supplier training in person and via conference calls

Field Applications Engineer

• Spend most of the time in front of customers to influence component selection.
• Utilize advanced understanding of customer needs and technical leadership expertise to champion return on engineering investment.
• Manage supplier and customer expectations by building relationships and keeping stakeholders updated.
• Identify key relationships among decision makers within suppliers and customers.
• Grow the account base each quarter.
• Drive demand creation by maximizing Arrow content on designs.
• Leverage Arrow engineering and design services resources to facilitate customer solutions.
• Apply technical knowledge to influence designs through solution selling, resources, and strategies.
• Identify solutions and resolutions to customer design needs and issues.
• Monitor performance metrics and take corrective action to meet or exceed targets.
• Present technical seminars and workshops around supplier lines.
• Provide frequent updates to the field sales team and motivate activity around supplier lines.
• Partner with sales across pre- and post-sales activities, providing technical support and consulting.
• Conduct technical calibrations and research with sales, Arrow departments, and suppliers.
• Attend strategic branch meetings and QBRs.
• Develop and drive strategic technical plans by supplier line or customer solution.
• Participate in ArrowEDGE initiatives through branch training and customer calls.
• Organize customer engineering events.
• Meet with suppliers to review customer design activity and identify compelling solutions.
• Attend supplier training in person and via conference calls.

• Provide maintenance and repair services out in the field
• Train staff on using equipment
• Train customers on using equipment
• Provide hands-on support to customers
• Offer solutions extending beyond repairs and maintenance
• Travel frequently to customer sites

Field Service Technician

• Install, assemble, service, and repair Aerzen products at company and customer locations
• Perform startups, equipment inspections, troubleshooting, repairs, and preventive maintenance on Aerzen products
• Represent Aerzen professionally while following company and customer safety requirements
• Install, configure, calibrate, and maintain pneumatic, analog, and digital instrumentation
• Install and terminate electrical, pneumatic, and fluid connections
• Understand controls narratives and troubleshoot process-application issues
• Analyze and correct TCP/IP network and RS-485 communication issues
• Disassemble machines, assess damage, evaluate failures, diagnose problems, and identify root causes
• Offer machine-based recommendations and use defined procedures and standard rebuild kits
• Read and use equipment diagrams, checklists, engineering drawings, and process documentation
• Communicate job requirements, recommendations, service options, concerns, and status updates to customers
• Evaluate customer future needs and communicate information through appropriate channels
• Assist engineering with plant design, modifications, and hazard analysis
• Plan and schedule travel using the Concur booking tool
• Complete service reports, expense reports, forms, written repair reports, and commissioning graphs
• Conduct customer training on Aerzen products onsite
• Maintain quality standards, safety procedures, and a clean work area
• Participate in inventory counts, shop organization, cleanup, and other assigned departmental duties

• Test relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field, including synch check and point-to-point testing
• Perform and lead field crews for testing, maintenance, and repair of breakers, transformers, switchgear, motor controls, and associated equipment
• Prepare and document site projects
• Evaluate department talent, identify training needs, and recommend action plans
• Identify and secure equipment needs for shop and field operations
• Provide daily site summaries in coordination with the assigned project manager
• Provide weekly production status reports to project management, operations managers, and Service Assistant
• Attend and contribute to project kickoff meetings
• Support project budget adherence
• Instruct and train others
• Assist sales efforts with labor estimates and job walks when necessary
• Remain current on safety and technical training

Senior Field Service Technician

• Perform testing, maintenance and repair of low- and medium-voltage circuit breakers, transformers, switchgear, motor control and other electrical apparatus in the shop and field
• Perform testing on low- and medium-voltage breakers, including Megger, Ductor, Hi-Pot, Hi-Current and timing tests
• Complete mechanical work and repairs on breakers and switches, including teardown, refurbishment and parts replacement
• Wire circuit breakers
• Utilize and accurately read test equipment
• Read schematics and wiring drawings
• Troubleshoot circuit breaker controls
• Read and plot time-current curves
• Test transformers, including Power Factor and TTR
• Accurately and consistently document using Power DB
• Work with electrical tools and socket sets

Field Service Technician II

• Deliver Tier 2 and 3 support for computer workstations, servers, printers, peripherals, and teleconferencing equipment on-site and remotely
• Troubleshoot, repair, and test hardware to minimize downtime and maximize performance
• Conduct site surveys to assess configurations and user requirements
• Prepare diagrams, configuration-change documentation, installation reports, and test reports
• Analyze hardware requirements and prepare technical specifications and installation schedules
• Support network upgrades by installing and configuring new hardware and associated cabling
• Build and install specialized interconnecting cables
• Train site personnel in hardware use and maintenance
• Maintain and support fiber optic modems, multiplexers, fiber optic/Ethernet cables, and telephone systems
• Use ticketing systems for issue tracking and documentation
• Provide end-user connectivity support and technical guidance
• Collaborate with IT teams, vendors, and business units on projects and continuous improvement

IT Field Support Specialist – Government

• Perform preventative maintenance, installations, troubleshooting, and repairs on imaging medical equipment
• Service equipment within hospitals or healthcare systems in the Maryland, DC, and Northern Virginia area
• Ensure optimal delivery of healthcare services to patients
• Maintain customer relationships and provide timely communication, resolution, and follow-up
• Adhere to company policies, procedures, hospital protocols, regulatory requirements, and compliance standards
• Document all work performed, including parts ordering
• Participate in after-hours support and/or rotating on-call coverage, including weekends

Field Engineer jobs in Maryland

Field Applications Engineer

Field Applications Engineer

Field Service Technician

Field Service Technician

Senior Field Service Technician

Field Service Technician II

IT Field Support Specialist – Government

Field Service Engineer – Level 2