Field Engineer

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands-on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs
• May elect to participate in overnight travel assignments to support broader service coverage

Field Service Technician II

• Works closely with Area Managers, Region Engineers, and Geopier licensee teams to provide project-specific technical guidance and direction supporting project feasibility and bidding efforts for Geopier design-build solutions
• Collaborates with Area Managers to perform engineering analyses and prepare design reviews
• Prepares or reviews engineering calculations and establishes engineering direction on projects with limited supervision
• Supports the Design Center review team by performing slope stability and other geotechnical analyses to prepare RAP designs
• Assists in troubleshooting construction challenges and design issues
• Reviews and approves Rammed Aggregate Pier (RAP) and other system designs
• Prepares and delivers technical presentations at internal and external meetings and workshops

• Provide technical onsite and offsite support and expertise in response to site work requests
• Perform installation, commissioning, troubleshooting, preventive maintenance, and repair of ABB Variable Frequency Drives (VFDs)
• Carry out preparatory work regarding spare parts, testing of tools and equipment, and required documentation
• Submit detailed and comprehensive service reports in a timely manner and follow up when needed
• Coordinate activities with related groups to achieve objectives efficiently and ensure customer satisfaction
• Communicate and present information to top management, customers, vendors, and other employees
• Contribute feedback regarding product quality issues to reduce warranty costs
• Work under the direction of the Drives Service Manager and report to the East Region Lead - Drive Services
• Support the Motion Service division in the US

Field Service Technician

• Perform customer installations, maintenance, and service calls
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve hardware, software, networking, and system configuration issues
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues and address problems proactively
• Communicate with customers professionally and focus on resolution
• Participate in NCR Atleos virtual and hands-on training programs
• Comply with company policies, health and safety standards, accurate timekeeping, fleet, and safe-driving requirements
• Perform related duties consistent with qualifications and business needs
• Support adjacent service territories during standard shifts when operationally required
• Optionally support broader service coverage through overnight travel assignments

• Own first-of-a-kind product installations end-to-end, from site preparation and scoping through qualification and customer sign-off
• Serve as project manager and primary technical owner for customer demos
• Define demo success criteria, manage timelines and resources, execute installations and DOEs, analyze data, and deliver results to customer engineering teams
• Design and lead design-of-experiment activities with customers and INFICON R&D teams
• Drive cross-site standardization and SOP leadership for fleet-wide deployments
• Manage complex multi-site installation and qualification projects
• Coordinate schedules, resources, and customer communications
• Present demo results and technical findings to customer section managers and engineering teams
• Contribute to 1–2 major strategic projects per year
• Mentor and develop Field Applications Engineers through coaching, technical guidance, and collaborative project work
• Identify customer pain points and application opportunities for the Lead Engineer and Customer Engineering team
• Travel to customer sites, including a customer site in Manassas, to support business objectives and build customer relationships

Senior Field Applications Engineer

• Serve as a critical interface between Raytheon, the U.S. Navy, defense contractors, and U.S. Government stakeholders
• Install, integrate, test, operate, maintain, repair, and modify AEGIS SPY-1 Radar Transmitter and MK 99 Fire Control Systems
• Travel to Naval shipyards in CONUS and OCONUS to support ORDALT installations and technical assistance
• Accept temporary at-sea assignments aboard U.S. Navy ships
• Operate, maintain, align, troubleshoot, and repair SPY-1 Radar Transmitter Equipment and MK99 FCS aboard AEGIS-class ships, land-based sites, and other designated locations
• Participate in planning and execution of shipboard equipment installations
• Analyze equipment failures, determine root causes, and implement corrective actions
• Perform radar system modifications, including ORDALTs and CINs
• Conduct backplane, chassis wiring, and mechanical modifications to SPY radar and FCS hardware
• Prepare detailed equipment discrepancy reports with recommended solutions
• Provide guidance and hands-on training to Navy technicians
• Develop preventive maintenance programs and maintain performance and maintenance records

Field Engineer – AEGIS SPY-1 Radar Transmitter

• Support customer sites by assisting with maintenance, troubleshooting, and optimization of control systems and related equipment
• Learn and apply Emerson technologies, products, and engineering best practices through hands-on training and mentorship
• Partner with experienced engineers to diagnose technical issues and identify effective solutions
• Assist with installation, startup, testing, and commissioning of automation and control systems
• Support customer training activities and help users understand system operation and maintenance requirements
• Develop an understanding of customer operations and build positive working relationships through regular onsite engagement
• Participate in preventive maintenance, system upgrades, and improvement initiatives to enhance reliability and performance
• Support projects throughout the full lifecycle, including project engineering, Factory Acceptance Testing (FAT), onsite installation, commissioning, startup, testing, and ongoing customer support
• Document service activities, technical findings, and recommendations through accurate and timely reporting
• Follow established safety procedures and maintain safe work practices
• Continuously develop technical knowledge in automation, instrumentation, process control, and industrial systems

Associate Field Service Engineer

• Maintain, diagnose and correct commercial/industrial HVAC/R system problems
• Replace defective parts and adjust system controls for better performance using specialized tools and diagnostic equipment
• Provide service on heating, cooling and refrigeration systems
• Troubleshoot and repair electrical and mechanical components of HVAC/R equipment
• Perform startups and troubleshooting for commercial HVAC/R systems
• Meet with customers, evaluate their needs and make recommendations
• Build and maintain strong customer relationships
• Support the Energy/Engineering Team with maintenance capital replacement projects for building and equipment assets
• Plan, create, track, purchase and close out projects
• Process purchase orders, invoices and project payments
• Manage asset and contract information
• Build project trackers and participate in weekly/bi-weekly project status meetings
• Assist with commissioning for building, HVAC and refrigeration projects
• Maintain warranty tracking methods
• Update plans for non-standard replacements and communicate vendor/model changes to maintenance teams and third-party vendors
• Travel approximately 90%

RHVAC Technician – Field Service Energy Specialist

• Serve as the primary technical resource and Emerson representative for assigned customer locations
• Build strong customer partnerships through consistent engagement, responsiveness, and technical expertise
• Deliver training and technical guidance on system operation, maintenance, and troubleshooting best practices
• Support installation, modification, maintenance, commissioning, startup, and repair of control systems and related equipment
• Provide technical consultation and recommendations to improve equipment performance, reliability, and operational efficiency
• Investigate and resolve technical challenges using structured troubleshooting and root cause analysis
• Develop, update, and improve maintenance procedures, quality processes, and operational practices
• Support projects through engineering support, Factory Acceptance Testing, installation, commissioning, startup, testing, and ongoing customer support
• Identify opportunities to enhance system performance, reliability, and effectiveness
• Maintain accurate documentation of service activities, technical findings, and customer recommendations
• Champion safety and ensure work complies with applicable standards, regulations, and procedures
• Serve Emerson's dedicated local presence for a strategic customer supporting critical water infrastructure

Field Service Engineer

• Install, assemble, service, and repair Aerzen products at company and customer locations
• Perform startups, equipment inspections, troubleshooting, repairs, and preventive maintenance on Aerzen products
• Represent Aerzen professionally while following company and customer safety requirements
• Install, configure, calibrate, and maintain pneumatic, analog, and digital control, measurement, and indicating instrumentation
• Install and terminate electrical, pneumatic, and fluid connections
• Understand control narratives and troubleshoot process-application issues
• Analyze and correct TCP/IP network and RS-485 communication issues
• Disassemble machines, assess damage, evaluate failures, diagnose problems, and identify root causes
• Offer machine-based recommendations and use defined procedures and standard rebuild kits
• Read and use equipment diagrams, checklists, engineering drawings, and process documentation
• Communicate job requirements, recommendations, service options, concerns, and status updates to customers
• Evaluate customers' future needs and communicate information through appropriate channels
• Assist engineering with plant design, modifications, and hazard analysis
• Plan and schedule travel using the Concur booking tool
• Complete service reports, expense reports, forms, commissioning graphs, and written repair reports
• Collect data using company software
• Conduct customer training on Aerzen products onsite
• Perform work according to quality standards and safety procedures while maintaining a clean, safe work area
• Participate in inventory counts, shop organization, cleanup, and other assigned departmental duties