Head of Department

• Collaborate with directors and creative leadership to architect, define, and execute the show's camera language and visual style
• Direct staging and choreography of characters and layout elements for cinematic storytelling
• Partner with Tech and Production teams to define, test, and refine traditional, GenAI, and hybrid workflows
• Bridge 2D and 3D integration for high-quality visual aesthetics and pipeline efficiency
• Forecast pipeline needs and mitigate bottlenecks before they impact delivery
• Build and champion workflows, templates, and scripts; document crew learnings and best practices
• Foster and lead a high-performance, exploratory team culture
• Incorporate feedback quickly to maintain creative direction, production guidelines, and sprint timelines
• Provide constructive feedback to leadership to improve scalability and creative excellence
• Mentor and technically train the layout team across traditional animation pipelines and GenAI-integrated tools

Head of Cinematography, Layout – Ink

• Own Integration and Support Engineering, roughly 20 people across three functions
• Build playbooks, onboarding, best practices, and SLAs to scale the organization
• Coach and develop technical leads and help them grow their teams and leadership capabilities
• Provide hands-on technical judgment for scoping and contract structuring
• Partner with Sales and Account Management leadership to drive cross-sell, upsell, and net revenue retention
• Partner with the POC team, including Data Scientists, to drive successful proofs of concept
• Apply deep product fluency to guide scoping, delivery, and people-related challenges
• Unite technical teams under common standards and quality expectations

Global Head of Solutions

• Own Firecrawl's brand positioning end to end, including homepage messaging, competitive comparisons, and LLM recommendations
• Write and ship launch copy, product announcements, website updates, and social posts for a technical audience
• Grow and manage Firecrawl's presence on X and LinkedIn
• Build a developer community and establish a clear point of view
• Run competitive analysis and translate findings into differentiated messaging
• Partner directly with founders and product to align brand with roadmap and go-to-market priorities
• Shape the content calendar and manage publishing cadence across channels
• Improve discoverability beyond SEO, including how LLMs surface and recommend Firecrawl
• Own real brand work during the paid work trial, such as a positioning rewrite, launch brief, or social content sprint

Head of Brand

• Lead the West Coast Lending Advisor Team in establishing and executing the expansion strategy across the region
• Coach and mentor team members and collaborate with colleagues across the US and internationally
• Establish a reputation of execution and excellence
• Partner with Citi Private Bank Banker teams to identify lending opportunities through account planning
• Join client and prospect meetings with Bankers to raise awareness of available solutions
• Advise clients and advisors on lending solutions and drive execution excellence in the region
• Understand and articulate market-specific products, competitive environment, platform gaps, challenges, and opportunities
• Partner with the US & Latam Head of Lending Advisory to ensure a cohesive strategy across the Americas
• Act as the initial subject matter expert and first line of control for internal and client inquiries on lending products
• Partner with in-business Underwriting and 2nd line risk to pre-screen requests and structure bespoke loan proposals
• Build and maintain a strong pipeline of lending opportunities to grow the West Coast portfolio
• Ensure effective and consistent compliance with control standards

Head of Lending Advisory

• Own each short after post-production through testing, iteration, and final optimization before public release
• Create four to five strategically different versions of each short
• Develop alternate hooks, openings, pacing, story structures, calls to action, and endings
• Manage the Testing Assistant in setting up Instagram Trial Reels and Facebook A/B tests
• Run follow-up tests when initial results reveal additional opportunities
• Review hook rate, retention charts, drop-off points, completion rate, engagement, and other platform signals
• Diagnose where viewers lose interest
• Recommend and execute edit changes based on performance data
• Request new voiceover from Dhar when required for stronger tests
• Create reporting systems tracking versions, hypotheses, results, learnings, next steps, and publishing recommendations
• Compare test performance with live-post performance to develop KPIs and minimum thresholds
• Report directly to the Head of Shorts
• Oversee one Testing Assistant and lead the day-to-day workflow of the Shorts Testing Team

Head of Shorts Testing

• Lead ETX’s global growth across Helpdesk, Systems Operations, Logistics, and AV
• Establish shared strategy and accountability for employee outcomes
• Elevate employee experience through research and design
• Direct investment to simplify user journeys, remove unnecessary effort, and amplify employee capabilities
• Accelerate agent-led and customer-zero work as AI capabilities advance
• Challenge workflows and extend what agents can own end to end
• Evolve the operating model to deliver measurable amplification
• Develop leaders and strengthen teams
• Scale global services with commitments to reliability, security, responsiveness, and effective controls
• Measure performance through employee effort, service quality, and time to resolution
• Shape priorities and investment with company leadership
• Accelerate cross-functional execution, adoption, and measurable improvements
• Translate employee friction into lasting improvements in policy, service design, and ownership
• Ensure ETX restores productivity, communicates with empathy, and addresses recurring failures

Head of Employee Tech – Experience

• Lead the integrated IT Strategy and Transformation Office, unifying architecture, portfolio, delivery, and governance activity
• Set the strategic agenda and annual operating plan for the Strategy and Transformation Office
• Own the operating model connecting strategy formulation, investment funding, architectural standards, delivery execution, and governance decision rights
• Represent the office to the executive team, Investment Council, and Board-level committees
• Direct enterprise architecture standards, technology roadmaps, and reference architectures
• Establish architecture governance and oversee technology rationalization and modernization
• Direct enterprise investment planning and facilitate the Investment Council with prioritized recommendations, trade-off analysis, and capacity/value data
• Own portfolio-level value realization and reallocate investment as priorities shift
• Build and mature enterprise delivery capability through the Lean-Agile Center of Excellence
• Set delivery standards, operating cadences, and delivery KPIs
• Design, chair, and run executive decision forums and escalation paths
• Maintain the governance operating calendar and RACI and serve as the escalation point for unresolved cross-discipline conflicts
• Own enterprise-level organizational change leadership and direct the OCM methodology
• Ensure initiatives have change-readiness assessments and named change plans before funding
• Sponsor change management for the Strategy and Transformation Office operating model
• Partner with HR, Communications, and business-unit leaders on change plans and change fatigue
• Establish adoption and sentiment metrics alongside delivery and portfolio KPIs
• Lead architecture, portfolio, delivery, and change management leaders
• Own hiring, performance management, coaching, development planning, budget, staffing, and vendor/consulting resources
• Act as an escalation point and thought partner for complex cross-functional strategy, architecture, portfolio, or delivery problems

Head of IT Strategy and Transformation

• Manage and grow relationships with sell-side and buy-side analysts covering or evaluating the company, including proactive outreach to expand coverage
• Lead direct shareholder engagement with institutional holders, including targeting, prioritization, and ongoing relationship cultivation
• Track ownership levels and changes across the shareholder base, and translate ownership shifts into actionable outreach and strategy
• Craft and execute an investor relations and shareholder engagement strategy grounded in the company's business model, priorities, and financials
• Own and continuously refine the investor narrative and investor deck
• Represent the company credibly to the market by understanding the rationale behind business decisions
• Manage participation in investor conferences, including selection, logistics, and preparation
• Lead investor calls and proactive outreach efforts to current and prospective shareholders
• Own earnings call preparation and execution, including scripting, Q&A preparation, and coordination with the CFO and leadership team
• Maintain and operate the IR CRM to track investor relationships, interactions, and follow-ups
• Own stock surveillance to monitor trading activity, volume, and shareholder base movements
• Track competitors and peer companies to inform positioning, messaging, and market context
• Report directly to the CFO and work closely with the CEO and leadership team

Head of Investor Relations – Fractional

• Own the enterprise applications portfolio and architecture
• Set target-state SaaS portfolio, integration standards, and data-flow patterns
• Govern platform selection, rationalization, and lifecycle decisions
• Lead high-visibility quote-to-cash, pricing and packaging, and consumption billing programs
• Assess programs, shape outcomes, and provide guidance on delivery timelines
• Automate configuration, change management, testing, release, access review, and ticket triage
• Set targets, measure throughput and quality per person, and report results
• Apply AI to team workflows and enterprise application platforms in partnership with AI and Data Engineering
• Expand self-service through documentation, guardrails, request patterns, and in-product help
• Design and operate IT general controls for financial-data platforms
• Partner with Finance, Internal Audit, and Trust and Compliance on controls and audit readiness
• Develop existing staff and hire against capability gaps
• Manage the full-time and contractor mix
• Partner with Finance, RevOps, Sales, CX, People, and Legal leaders on roadmap and process changes
• Report to the CIO/CISO within the Engineering organization

Head of Enterprise Applications

• Serve as the primary programmatic owner and operational lead for the Medicare Performance Hub
• Drive performance improvement in Star Ratings, Risk Adjustment, and Medical Cost Management
• Oversee the Hub’s build-out, operationalization, and ongoing governance
• Translate national program data and analytic insights into targeted guidance for Plans
• Identify benchmarks and performance targets across Stars, Risk Adjustment, and Medical Cost Management
• Monitor performance in real time where possible and identify gaps and remediation pathways
• Deliver member-level insights to Plans through dashboards and consultative engagement
• Coordinate with analytics platform partners, BHI, and BCBSA clinical and analytic staff
• Establish governance, escalation pathways, corrective action plans, and Plan performance incentive frameworks
• Own the MPH analytics platform vendor relationship and accountability for program and Plan-level deliverables
• Build dashboards with national, regional, Plan, provider, geography, and member-level views
• Develop benchmark and target-setting methodology for the Plan Performance Incentive Program
• Oversee integration of claims, clinical supplemental data, encounters, and Risk Adjustment Files
• Manage MPH data access and licensing strategy for Plans
• Lead design, implementation, operating model, and governance of the Medicare Performance Hub
• Establish operational reviews, reporting cadences, best-practice sharing, and escalation/remediation protocols
• Engage Plan CEOs, senior management, Board of Managers and Directors, CFOs, Government Business Leaders, FEP leads, and clinical and analytic staff
• Translate national insights into Plan-specific action plans and facilitate performance improvement strategies
• Monitor Stars performance, develop Stars analytics, and support HEDIS, administrative, and Part D measure improvement
• Develop risk adjustment analytics covering encounter submissions, chart review, HRA performance, coding opportunities, supplemental clinical data, and RAF trends
• Lead medical cost management analytics covering readmissions, ED utilization, high-cost claimants, inpatient and post-acute utilization, and other cost drivers
• Develop and maintain the medical cost performance playbook
• Partner with Plans on cost trends, root causes, targeted interventions, and local vendor engagement
• Define MPH data requirements and represent MPH needs in data architecture decisions
• Ensure analytics requirements align with MA data repository architecture and Plan submission standards
• Coordinate with Legal, Compliance, and Actuarial functions to align operations, data sharing, and incentives with CMS regulations, BCBSA policy, and the PPA

Head of Department jobs in California